[Resolved]  BSNL — Waiting for connection for 2 years

Address:Karnataka

I had applied for BSNL landline and broadband connection on July 18, 2011. I was told there was no cable in my area and I will be given connection after laying cables. I followed up for almost a year and they gave me different reasons, sometime stating there is a shortage of cables, sometimes stating that they will give me a connection only after there are stipulated number of applications and so forth. Recently, they laid cables in my layout and I am still waiting for the connection!!

There is absolutely no one to take up the responsibility and serve the erstwhile consumers who have paid their hard-earned money and are waiting for a landline connection for 2 years!! All this, believing it is always better to avail the services of a public company!

My application number is A1249860
My consumer number is 54243785
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Aug 14, 2020
Complaint marked as Resolved 
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