Re: Not getting Phone Bills of June & Aug th. post / counter / internet however phone disconnected of our Phone No. 2227733
It's sorry to write that our Phone No. 2227733 has been made disconnected & functioning due to oneway.
In this regard, we wish to say you that we're very particular in making payment and despite no bil are received by us, we make the payment collecting duplicate bill.
For the bill dated 07.06.10, we sent our person for duplicate bills to your CTO office but all the time it was told that bills were not issued as billing system was being checked.
Later on, when we sent our person, we were given a duplicate bills for Rs.3781 without any details of the amount. We also tried to download Bill from net site selfcare.edc.bsnl.co.in & bihar.bsnl.co.in
One more thing, even in date of today your website is also not showing any dues unpaid bill & even 1500 is not giving any details of outstanding dues.
Meanhlile on 21st morning, we find that phone has been disconnected. How far is it justified to disconnect our phone?
It's important to mention that one day our line man came to us with a bunch of bills and asked us to take out our bill. Bill for our phone no.2227733 was not there in the bunch and then he told that our bill might have not been raised.
We're ready to pay your Bills but we must get the full details of the bill and secondly that how the dept. is going to compensate us for the hararsment & unjustified disconnection of our phone.
Kindly look into our case and reply. us. Our email id is email@example.com.