BSNL — Wrongly charged and not refunding

Address:

Bikaner, Rajasthan

Hello,My name is Prashant Pandia and my BSNL Mobile No. Is [protected]I have been using BSNL mobile services since 18 month and many times they charged and deducted Balance wrongly and totally unjustifiable.On 8th Aug 12 i made a complaint that Bsnl charged me 5 Rs. even i didn't activated any service.They told me it hp deactivated and balance'll be refunded but on 18 they again charged 5 Rs. For health service And 8 Rs. For a unknown service.I again made a complian to Customer Care.But not resolved even they told me balance'll not be refunded u can verify and check the call i made.Again today 22 Aug 12 they deducted 5 Rs. For Health Service.I again made a complian but no resolution...I am totally harassedBSNL is exploiting Customers.Pls help me out bcs BSNL deducted appx 30 Rs. And not refunding it..help me to get my Balance back. bcs all the services BSNL activated itself i didn't made any request for it.Here are the complaint Numbers: H17RJ302585
H08RJ301640
H18RJ301784
H19RJ300589

Rgds:
Prashant Pandia
[protected]