Comments
from last 25-07-09 my telephone[protected] is dead. My telephone bill have prepared, but my connection is just done. Broadband bill prepared before my broadband connection. Pls check my connection and correct my bill.
Reply
my broadband[protected] is not working properly for the last 3 weeks.
With lot of bitter experiences in earlier days and due to the failure of BSNL to attend the complaint lodged on 21.06.10 for the dead telephone no 2604778 I have surrendered the telephone along with the broadband facility on 20.07.10. If BSNL cannot attend the customers' complaints they should withdraw all the LAN facility before further damage of the reputation of a Govt Organisation in this competitive days.
BSNL — Phone is dead from last 15 days
My complaint number: 34709phone dead for last 15 days. Dial tone is not coming. 2 TO 3 times complaints are solved without doing anything. This type of problem is occured many times in last one year.
Line men never comes to our home to confirm the error solved. 15 days phone is not working and still BSNL charges monthly rental for full month.
Since last 18 days my telephone No.[protected] is dead and a complain was registered vide dkt. No.[protected]. But till today nothing has been done for restoration of the telephone line
38%
Complaints
15954
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001