Hello,
I wanted to complain about the CCD manager at Grater Kailash-1, N - Block market, New delhi....I cannot recall her name i think it was namrata or something. Well she is a of the first kind. I do not know CCD being such a Big company how can they hire someone with no brains at all. I saw her shouting AND YES SHOUTING I MEAN IT. in the middle of the cafe on her staff in between shift and in front of guests( I think there were 5-6 more tables there) any ways its a very small cafe and when i called one of the employees to ask why do you listen to her like that the reply i got was "We cant do much shes like this to everyone" and "What can we do we are only team members" " We have to save our jobs" and stuff like that. Some of them said that she even ruined the reputation of the area manager recently and he was changed his job because of her. I am also from the same industry since very long i belong to a much much bigger chain and i am working as the Executive chef for it.
Very sad to see some1 Ruining the name of such a good running brand in the market.
Sorry for you guys. Or whoever is trying to keep a blind eye on such unprofessional attitude.
Hope someone reads this and trys to make a difference
Cheers
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Every time I go they ask me for change(as if I own the counter).
I asked for a shake they handed me soda aginast my will(as they have ran out of something) as I have paid in advance they didn't bother to refund.
not only did I feel humiliated but also I felt I was cheated.
Ofcourse I will never step into that store ever(I don't think it makes any difference to them).