[Resolved]  Canara Bank Karaikal — Worst customer service

Worst customer service:

I have account in Canara bank - Karaikal branch. I have locker facility also in the same branch. I pledged my gold jewel and got 13,000/- loan from them.

Currently am working in Chennai in a known private company as a software engineer.
I can’t take leave as these bank peoples do. These blady peoples dragged me 6 month before once I came take my jewelry back. They told a story that there is no manager as of now as he got transferred. This is due to lack of sophistication, and arrogance with rough answering. (If no one there to carry on his work then why don’t they lock the bank and beg in to the down street know).

Then again I went recently to fetch the jewel although I have paid the entire amount with interest 6 month before. They again dragged me for the whole day form morning 10 am to evening 5 pm and asked me to come on next day. To complain like this irresponsible activity to higher managers the customers are not aware as there is now escalation matrix defined or displayed. They are not issuing complain register also. I planned to drop on suggestion box but there is no lock so the employees will surly through it in the dustbin once I step out. So this is the customer service of Karaikal Canara bank branch in Pondicherry state.