[Resolved]  Canon / Canon Power Shot Sx - 130 — COMPLAINT AGAINST CANON RETAILER

Address:

Darjeeling, West Bengal

DEAR SIR,
IT IS TO INFORM YOU THAT, I HAVE PURCHASED ONE CANON POWER SHOT SX-130,VIDE SL. NO:[protected] FROM ELECTRO SERVICES PVT. LTD, BEJOYDEEP BUILDING, 41,SEVOKE ROAD, SILIGURI-734401,WEST BENGAL,INDIA, TELEFAX:[protected]/2530649.ON 27TH MAY 2011 VIDE TAX INVOICE NO:ESPL/SLG/11-12/0168.
ON 26TH JUNE 2011, WHEN I WANT TO CONNECT MY CAMERA WITH MY LCD, IT HAS BEEN NOTICED THAT THE STEREO AV CABLE, WHICH THEY HAD GIVEN ME WITH MY SET, IS NOT METCHED & I CANT CONNECT MY CAMERA. AFTER THAT, WHEN I CHECKED WITH THE MANNUAL, IT WAS FOUND THAT AS PER MANNUAL, THAT IS “STEREO AV CABLE AVC-DC 400ST” BUT THEY PROVIDE ME AN ORDINARY ONE. ACTUALLY, THEY CHEAT WITH ME OR A CUSTUMER OF CANON.
AFTER THAT, I WANT TO CONTACT WITH THEM, BUT NOBODY WILL LIFT THE PHONE. I AM WORKING WITH LARSEN & TOUBRO LTD, & PRESENTLY POSTED AT DHUPGURI, JALPAIGURI DISTRICT. DUE TO THIS DIRECT CONTACT WITH THEM IS NOT POSSIBLE IN QUICK TIME.
AFTER THAT, I CONTACT WITH CANON CUSTUMER CARE & THEY ADVICED ME TO WRITE A MAIL IN THE PROVIDING MAIL ID:[protected]@COECIPL.COM.
AS A CUSTUMER I FEEL THAT THIS TYPE OF RETAILER SPOIL THE REPUTATION, BUSINESS & CUSTUMER SATISFACTION OF SUCH A COMPANNY LIKE CANON.
PL.HELP ME IN THIS REGARD BY ORDERING THEM TO PROVIDE MY AV STEREO CABLE WITH IN

In addition to this I also inform you that, the memory card (LEXAR-4GB,MADE IN CHINA ) which they provide me with my camera is corrupted at the time on 07.07.2011 at 11.15 am, when i first time connected it to my PC.ACTULLY WHAT THEY PROVIDE ME IN THE NAME OF CANON, I DONT KNOW.

SO,I REQUESTING YOU PL. INQUIRE THE WHOLE THING.

Thanking you & waiting for positive feedback.

WITH REGARDS & BEST HOPE,
GOUTAM GHOSH,
C/O, MR.PABITRA SARKAR,
BDO OFFICE ROAD, OPPOSITE DAKSHINAYAN CLUB.
DHUPGURI, JALPAIGURI DISTRICT.
PIN-735210, STATE: WEST BENGAL.
MOBILE: [protected]/[protected].