HSBC Credit Card — Card Closure

Hongkong & Shanghai Banking Corporation [HSBC]

HSBC Credit Card — Card Closure

S Shashank Shetiya from Mumbai, Maharashtra

I had a credit card & have made the full & final payments in the month of November. Due to Diwali the bank had not collected the cheque from the drop box & due to holidays the cheque was not cleared by the bank. I had informed the bank & told them I am closing the card as I have paid all the outstandings barring the late payments charges & the bank charges. The bank told that they are not willing to close the card & offered us that if we intend to continue the card they will waive off the bank charges to half & we denied as we had flatly denied to continue with card. We have made subsequent complaints to the call center & the banking greviance officer but they are not giving us a proper reply. KInldy sort the matter out. Thanks Was this information helpful? No (0) Yes (0)

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Comments

Deepak Kolekar N

HI, This is Deepak,

I had closed my credit card 4 months back.. and have got a mail stating that there is no due with the bank..

Now from past 2 month i am getting messages that i need to pay 111 re ..

If i call the customer care they are not ready to speak with me stating that my credit card verification is not proper.. I have broken the credit card and i dont even have a number..

The HSBC people harrasment is making me literaly mad.. No matter how much we pay they keep on asking for more money ..

Instead of doing this you guys can beg near people.