[Resolved]  CellOne — excess bill

i have BSNL (Cellone) mobile no([protected]).
On 03/07/08 i used GPRS sevice for only 2-3 minutes but when i see my balance on 04/07/08 my balance was reduced by Rs 200/-
i can not understand how they deduct my this much money?
when i contact customers care they told me that they can not help me and told me to go in consumer forum.

please help me
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

Mobile No.[protected]
Account Number :[protected]
CUSTOMER NAME :M/S. MONNET IMPEX.

Whenever I want to see my CELLONE DUPLICATE BILL DETAILS, THE MESSAGE SAYS " NO BILL EXISTS" every time I log on to. My other friends can see it easily except myself
Kindly correct the problem and post the bill on Net so that I can see the bill amount and pay it early.
thanks

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