CellOne Prepaid — no activation

The following no is out of order from 3th dec 2008..complaints have been given six times but there is no action till date.
Mobile no: [protected]
sim no:[protected]H
validity till 11th jan 2009
balance 1078.25
complaints done
with complaint no and date
L[protected]TH DEC
L[protected]TH DEC
L[protected]TH DEC
L[protected]TH DEC
L[protected]TH DEC
L[protected]TH DEC
i request you to kindly take necessary steos as soon as possible..
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir
we have one prepaid purchage SIM NO.[protected]
Sir I have a prepaid connection since last 5 years, My mobile number is[protected]. Initially i was in general plan. After some period of time i shifted to Life time plan. Again I shifted to Mega super plan. That mega super plan expired from 21 Dec 09. Before 21 Dec 09, I enquired customer care that i wish to change to one second billing. They told, after 21 Dec 09 you will be changed to General plan. At that time if you recharge for Rs 45/-, then automatically you will be availing one second billing. By accepting this after 21 Dec 09 i recharged to Rs 45/-. Still i didn't get one second billing. Today again i asked customer care that yet I didn't avail one second billing. they told your validity expired and you have to recharge for Rs 280/-. My account increased. But yet i didn't avail one second billing.
If i ask the customer care, there is no proper response. Even for this complaint, if there is no response definitely i will disconnect this prepaid connection, and i will look after for some other service. Thank you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information