[Resolved]  CESC Ltd — BILLING PROBLEM

Consumer No. : [protected]
ALOK KR CHAUDHURI 27 CHATTERJEEPARA LANE
SHEORAPHULI HOOGHLY 712 223 LP.14/9

Bill for September, 2009
Meter Number Meter Type Prev. Reading Pres. Reading Units
3920765 Domestic 167 278 111
Total Billed Units111 Current Month Gross (Rs.) Current Month Net (Rs.) Arrear Brought Forward (Rs.)
Payable Gross (Rs.) 335.54 Payable Net (Rs.)335.54

My apartment is locked throughout the month of September, 2009; No body is staying there even now.
Total billed units of 111 as shown in September, 2009 Bill is wrong and I do not agree with the amount of the Bill charged to me and deducted from my deposited amount.
Please enquire into the matter; if necessary, please check the meter for faulty reading.
An urgent action is requested. The enquiry report may please be sent to my E-mail ID.


Thanks and regards,

A K Chaudhuri

DEAR SIR,

RE : CONSUMER NO [protected] IN THE NAME OF SM ANIMA BANERJEE

SINCE THE ABOVEMENTIONED CONSUMER IS DEAD AND I AM THE OWNER OF THE SAID PROPERTY OF 7/1 BROJEN MUKHERJEE ROAD, KOLKATA-700 034 VIDE DEED OF CONVEYANCE AS WELL AS THE PROPERTY ALREADY MUTATED IN FAVOUR OF ME, YOU ARE REQUESTED TO CHANGE THE NAME OF THE CONSUMER IN MY FAVOUR AND OBLIGE. I HAVE PERSONALLY DEPOSITED ALL THE DOCUMENTS AT YOUR SOUNTH REGIONAL OFFICE LONG DAYS AGO.

THANKING YOU,

yOURS FAITHFULLY,

ASHIT KUMAR PAUL

Dear, Sir
my name is ranjeet kumar pandey. my cosumer no is [protected].last 6 months my billing is coming very high, comperison to last year.
So, i want your kind attentation to this problem.
I request you plz, do the needfull as -soon-as possible.

Thanks & Regards
Ranjeet kumar pandey

Dear Sirs

My consumer No. is [protected].

For almost past 4/5 months( since June, 2009 ), my "Units consumed" is extremely high and absolutely disproportionate as per my observation. May be the meter installed against that consumer no is faulty. Kindly look into this matter. Matter seems to be serious.

Thanking you

Yours faithfully

Sunil Ch Bose.

I am yet to get a reply or attention in connection with my complaints as above. My service connection no : [protected].

Thanks

Sunil Ch Bose

sir,
my consumer no is [protected], i have two concerns one is i want my consumption line to be changed from commercial phase (that is phase 3) to residential phase ( i.e phase 1 or 2 ) please guide me in this regard and secondly

From the last year, I got increase in bill (in terms o[censored]nits ) month by month hence consumption is same or reducing after seeing bill figure. But after several complaint, we hadn’t got any action taken against the complain.
Now saturation goes up unacceptable
Therefore you are requested to investigate the reason and solve my concern.

i could me reached at my mobile [protected] or my email provided above

Dear Sir/Madam,

My Consumer No. is [protected]. Month of December'2009 I wrongly make double payment. Pl. adjust
the amount as early as possible.

Thanks,

Snehasish Chatterjee

My consumer no is: [protected]. This month CESC has charged me double my regular consumption. It is Rs. 740/-. Moreover, for other consumers in my building, either you have charged excessively high like us or dismally low.

This is absolutely illogical and is not bearable for us.

Request your immediate action

Parijat

Dear Sir,
My consumer no.[protected].I have not added any electrical gadgets since 2008.
My last three months bill amount were Rs.630.00, Rs.790.00, Rs.590.00.This month the bill amount jump to Rs.1040.00

Please look into the matter and take immediate steps in this regard.

yours faithfully

Pallab Banerjee

I Ashok Dave son of Manhar lal J Dava, having CESC meter no.[protected], and its a domestic meter, and from sionce last 6 to 7 months my meter billing is too high, average billing from since last 2 years is 500/- but now it comes 1000/- to 1100/- So your honour please look in to the matter personally to help me cause i am very middle class person and hardly able to survive my family.

Thanking you,

ASHOK DAVE

BILLING PROBLEM
Dear Sir,

I am Sri Sunil Kumar More. My consumer no [protected].100 units approx extra which are adding my every bill. so please check the my metter and solve the metter.

Pls do the needful asap.


Regards,
Sunil Kumar More

Dear Sir,
I am UMA GUHA, consumer no. [protected]. From 10A.M to 6P.M everyday I have to go out on job except on SATURDAY when I am at home upto 1 P.M.
CESC METER READERS come during my absence and go back without collecting readings. As a result I am paying same amount for last several months. Please send your inspectors/readers before 10 A.M on working days or beforwe 1 P.M on saturday.
Please comply with this request.
Regards
UMA GUHA

I Sushovan Sarkar son of late Naba Kumar Sarkar, having CESC consumer no.[protected], and its a domestic meter, and from sionce last 6 to 7 months my meter billing avg Rs 1000/- per month, but now it comes Rs 13000/= in the bill of month December '2010. So your honour please look in to the matter personally to help me because I am very middle class person and hardly able to survive my family.

Regards

Sushovan Sarkar
56/1, Serpentine Lane
Kolkata-700014
Ph no : [protected]

Dear Sir,


I Sushovan Sarkar son of late Naba Kumar Sarkar, having CESC consumer no.[protected], and its a domestic matter.
CESC METER READERS are not coming periodically at my house since last 6 months. We have rolling shutter at our main entrance. It might happen looking the rolling shutter they go back without collecting readings. There is also the calling bell outside my residence, but nobody calls us. PLease send your inspectors/readers PERIODICALLY .
Please comply with this request.
Regards

Sushovan Sarkar
56/1, Serpentine Lane
Kolkata-700014

sir,
i have paid my bill through internet using my credit card .
what should i do with counter part of the bill.

My consumer no-[protected] and have been making making CESC monthly bill for the last one year

through on line. But this month the bill was not shown under the head" bill due and acceptance for

payment''. In this connection I want to mention that I make payment through "online SBI''. Please

look after the matter so that I can see" online S B I '' which I could have seen earlier.

Thanking You,

Yours faithfully,

Sumit bhattacharya
Email- [protected]@yahoo.in

I m susila singh my consumer no is [protected].This month i got a bill of Rs.1260 for the month of june which is beyond my imagination and this month when i checked my meter reading already 100 unit was consumed which is horrible .there are only 3 members in my family and we use 2 fans and 2 light and my freeze is hardly used . you can check my average last six month bill then you will get a clear picture .

please look into this matter because each and every year this thing happens.waiting for your response.

Thanking you,

yours faithfully
susila singh
[protected]@yahoo.co.in

Dt. 30 .07 .2011

To The
Head (Corporate Communications)
CESC House, Chowringhee Square
Kolkata - 700001.


Sub:- IRREGULAR METER READING TAKEN

Respected sir

I informed you that your men do not take meter reading regular wise. as a result my bill is treated as no payment, on dt 29.07.11, I observed my meter reading is 1469, previous reading was 1172 now the difference is 297 unites + unit consumption for the month July 2011, as a result the slab rate is increase. which will be pay to me at a time, This is a big problem for me, so i am requesting you kindly arrange 3 installment pay the above mention dues and I also earnestly request your men to take regular reading. Please do the needful accordingly and obliged.
Thanking you,
Nirmalya Bhattacharya
Consumer Number – [protected]
Name -NIRMALYA BHATTACHARYA
Phone- [protected] & [protected]
E-Mail : - [protected]@yahoo.com

Address:-
2ND FLOOR, NORTH STATION RD (POONAM, TOWER)
AGARPARA, KOL-700 109, LP.12/16

















Visit us at : www.cesc.co.in

Dear Consumer,

We are pleased to inform you that as a part of our ongoing effort to improve the consumer service, we have started a communication with those consumers whose e-mail ids are available with us. The salient points of your electricity bill(s) are detailed below.

Thanking you and assuring you of our best services at all times.
Consumption Details for Consumer No. : [protected]
NIRMALYA BHATTACHARYA 2ND FLOOR
NORTH STATION RD (POONAM TOWER) AGARPARA KOL-700 109 LP.12/16
(Details furnished may not include any claims made otherwise or under dispute)
Bill for June, 2011
Meter Number Meter Type Prev. Reading Pres. Reading Units
4055833 Domestic 1172 1172 0
Total Billed Units Current Month Gross (Rs.) Current Month Net (Rs.) Arrear Brought Forward (Rs.) Payable Gross (Rs.) Payable Net (Rs.) Due Date
0 19.61 19.51 0
Need not pay now - will be included in next bill
Why 'Q' every month to pay your bill? Open CRES Account.
------ A message from CESC Limited
THIS IS FOR YOUR INFORMATION ONLY. NO PAYMENT WILL BE ACCEPTED AGAINST PRINT OUT OF THIS MAIL.
Kindly do not respond to this mail. In case you have any queries regarding your bill you may log on to www.cesc.co.in and lodge your complaint.
Now you can pay your electricity bills online using your debit/credit card*
Go to our website www.cesc.co.in and click on Pay Online
* Mastercard & Visa only

Dt. 30 .07 .2011

To The
Head (Corporate Communications)
CESC House, Chowringhee Square
Kolkata - 700001.


Sub:- IRREGULAR METER READING TAKEN

Respected sir

I informed you that your men do not take meter reading regular wise. as a result my bill is treated as no payment, on dt 29.07.11, I observed my meter reading is 1469, previous reading was 1172 now the difference is 297 unites + unit consumption for the month July 2011, as a result the slab rate is increase. which will be pay to me at a time, This is a big problem for me, so i am requesting you kindly arrange 3 installment pay the above mention dues and I also earnestly request your men to take regular reading. Please do the needful accordingly and obliged.
Thanking you,
Nirmalya Bhattacharya
Consumer Number – [protected]
Name -NIRMALYA BHATTACHARYA
Phone- [protected] & [protected]
E-Mail : - [protected]@yahoo.com

Address:-
2ND FLOOR, NORTH STATION RD (POONAM, TOWER)
AGARPARA, KOL-700 109, LP.12/16

Dear Sir,
Sub: ABNORMAL ESCALATION IN BILLING

I, Atish Mukherjee, consumer no. [protected], of 60/1/4, Sita Nath Bose Lane, Salkia, Howrah-711106, am perturbed to find the abnormal escalation in the bill for June, 2011 which, you will also appreciate, is quite absurd in comparison with my unit consumption in each & every preceeding months/ years. My average consumption, you will find, remains within 140-150 unit which has become 287 unit without any reason. In the last month's bill, the amount escalated due to non payment of bill for April, 2011, the payment of which was failed due to failure in online payment due to some unknown reason. Your immediate interventation and early solution as well as arrangement for refund of the excess amount, is solicited