[Resolved]  CESC — Supply breakdown remain unattended almost 6 days over.

Address:

South 24 Parganas, West Bengal

My consumer No. is [protected]. In our lane, supply breakdown occurred in four houses (My house and my neighbour's house-Mr.& Mrs. Mukherjee, Mr. Ghosh and another one) on 17-06-11 at about 10:30 AM. Accordingly, we have tried to made complaints/information over 1912/[protected] but failed to contact with such IVR number since the same is not working properly.However, through sms on 56070, I made it possible to inform CESE about the above power breakdown at about 01:20PM. I have been given docket No.[protected] against my above complaint.

Now 6 days have already passed. Temprorary connection from other residence’s phase have been provided after 2 days but No one from CESC Authority attended the actual course of action till date. Mr. Mukherjee is a serious kidney patient. He is passing his days with very hardship. I have also tried to contact with CESC Authority's HQ, South-West Regional Office,Taratola over so many phone nos. but no one lifting the phone. As such I am visiting their office personally but of no results.