CESC — Excess-billing

Address:

West Bengal

Consumer No: [protected]; Consumer- Sri Sri Ramkrishna Vidyamandir FP School; Memanpur, Ramkrishna Pally; Kol-139; LP- 40/15.
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Under jurisdiction of South West Regional Office; P-18, Taratolla Road, Kolkata-700088; Tel[protected].
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This is to complain about wrongful entry of Meter Reading, thereby making the school authority to pay excess amount for the units not consumed. This is going on since last few months.
While trying to submit the aforesaid complaint @ CESC website, the intended web page did not open. Other links of power theft and Supply off complaints are working fine which instigates a consumer to doubt that, this is done by the company deliberately, to avoid inconvenience.
The web link is mentioned underneath along with the links (pasted) for viewer's reference.
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http://www.cesc.co.in/cesc/web/customer/complaint/contact.php
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CONSUMER COMPLAINTS & SUGGESTIONS OTHER

o REPORT SUPPLY OFF COMPLAINTS
o REPORT POWER THEFT
o GRIEVANCE REDRESSAL