Comments
Sir
I have purchase a cellphone, NOKIA 6270 on 28-11-07. After 2 months of purchasing I start facing problems of SWITCH OFF/ RESTART (HANG), Then I approached to the following service centre for repairance purpose several times
NOKIA CARE
DURGA COMMUNICATION
KING WAY CAMP
NEW DELHI
But instead of repairing it, they even cause lots of additional default in it, like PANEL LOCK DAMAGE, LOOSE SCREW and FAULT IN SCREEN DISPLAY, fingure prints has come in its screen
Now finally when I fed up with it I went to this below mentioned service centre for better result
NOKIA CARE
HCL INFO SYSTEM LTD.
(A subsidiary of HCL INFO LTD.)
30/28 EAST PATEL NAGAR
NEW DELHI
But again this centre is not able to help me out.They are saying that there is some serious fault in the set and they can't do anything regarding my problem, even now they are not attending me.
Now what to do with hand set. I am sending its bills and reciept as attached file with this mail.
Please help as I put lots of efforts but all are in vein.
Hoping for your quick action.
Yours truely
VIKAS PANDEY
NEW DELHI
Mob.no- O[protected]
[protected].
I have purchase a cellphone, NOKIA 6270 on 28-11-07. After 2 months of purchasing I start facing problems of SWITCH OFF/ RESTART (HANG), Then I approached to the following service centre for repairance purpose several times
NOKIA CARE
DURGA COMMUNICATION
KING WAY CAMP
NEW DELHI
But instead of repairing it, they even cause lots of additional default in it, like PANEL LOCK DAMAGE, LOOSE SCREW and FAULT IN SCREEN DISPLAY, fingure prints has come in its screen
Now finally when I fed up with it I went to this below mentioned service centre for better result
NOKIA CARE
HCL INFO SYSTEM LTD.
(A subsidiary of HCL INFO LTD.)
30/28 EAST PATEL NAGAR
NEW DELHI
But again this centre is not able to help me out.They are saying that there is some serious fault in the set and they can't do anything regarding my problem, even now they are not attending me.
Now what to do with hand set. I am sending its bills and reciept as attached file with this mail.
Please help as I put lots of efforts but all are in vein.
Hoping for your quick action.
Yours truely
VIKAS PANDEY
NEW DELHI
Mob.no- O[protected]
[protected].
Hutch — wrong charger detect
my name is deepak and few days ago when i use gprs then my wrong charger were detect .my complaint not take seriousaly also customer care executive miss behave me i.ve bought a new N81, but the internal antenna is located in the back side lower part, which we used to hold, while call is active, the signal goes low... wot should i do.. please help me...
I have purchased a nokia through my co Golden Relief Resources Dubai at Dubai Airport. I got the help of my Managing Director Mr Rajesh Dewani to bring it to me in Colombo-Sri Lanka from Dubai. The date of purchase was 3rd April 2008.
The phone is suddenly giving problems and the following malfunction is observed in perticular:
1. The menu button is not responding. As a result I can not access any function such as the camera or other menu items from the phone. This has been happening for about 15 days.
2. now i have a problem with the dial button. It works some times and doesn't sometimes.
It has become very painful for me to use the phone in such a situation. I do not have the receipt as my boss purchsed the phone from using the Credit Card and probably the receipt was misplaced by him. But anyway since the phone is launched recently and manufactured only in October 2007, has not completed one year the warantee period.
There is a Nokia Care centre in Colombo. Can I approach them? Will they take care of my complaints in warantee period?
Can I have response to this complaint immediately?
Submitted by
Dilip Bedarkar, 54 Anula Road,
Pamankada,
Colombo-06;
Sri lanka.
Phone[protected]
The phone is suddenly giving problems and the following malfunction is observed in perticular:
1. The menu button is not responding. As a result I can not access any function such as the camera or other menu items from the phone. This has been happening for about 15 days.
2. now i have a problem with the dial button. It works some times and doesn't sometimes.
It has become very painful for me to use the phone in such a situation. I do not have the receipt as my boss purchsed the phone from using the Credit Card and probably the receipt was misplaced by him. But anyway since the phone is launched recently and manufactured only in October 2007, has not completed one year the warantee period.
There is a Nokia Care centre in Colombo. Can I approach them? Will they take care of my complaints in warantee period?
Can I have response to this complaint immediately?
Submitted by
Dilip Bedarkar, 54 Anula Road,
Pamankada,
Colombo-06;
Sri lanka.
Phone[protected]
Kindly refer to my complaint referred to above.( Nokia-n-81-c70410).I have, since then, talked to the Nokia Professional, the Nokia care people on Duplication Road in colombo. Their reaction was very negative. They almost were taking pleasure in telling me that Nokia Global warantee will not be honoured in Colombo.Thus My initiative here has yielded no result. The malfinction of the nokia-n-81 continues and I can not effectively use the set. There are different buttons which malfunction at different times. It is so vague that it is very difficult to list it out for your convenience. Right now the alphabets buttons are giving wrong alphabets on the screen. This gets corrected after a while automatically, if i am not using the phone for some time. The basic problem as in the previous letter, however, remains. I cannot use the Menu Button.
I have not received any response to my complaint made on 2nd as yet. I am almost without a mobile phone now.
Dilip Bedarkar.
I have not received any response to my complaint made on 2nd as yet. I am almost without a mobile phone now.
Dilip Bedarkar.
nokia site — wrong charger detect
i am ahutch customer when i went to your site your site detect to wrong charger to my hutch nomy cell no is[protected]
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I have purchase a cellphone, NOKIA 6270 on 28-11-07. After 2 months of purchasing I start facing problems of SWITCH OFF/ RESTART (HANG), Then I approached to the following service centre for repairance purpose several times
NOKIA CARE
DURGA COMMUNICATION
KING WAY CAMP
NEW DELHI
But instead of repairing it, they even cause lots of additional default in it, like PANEL LOCK DAMAGE, LOOSE SCREW and FAULT IN SCREEN DISPLAY, fingure prints has come in its screen
Now finally when I fed up with it I went to this below mentioned service centre for better result
NOKIA CARE
HCL INFO SYSTEM LTD.
(A subsidiary of HCL INFO LTD.)
30/28 EAST PATEL NAGAR
NEW DELHI
But again this centre is not able to help me out.They are saying that there is some serious fault in the set and they can't do anything regarding my problem, even now they are not attending me.
Now what to do with hand set.
Please help as I put lots of efforts but all are in vein.
Hoping for your quick action. OTHERWISE I WILL TAKE SOME OTHER LEGAL ACTION
Yours truely
VIKAS PANDEY
NEW DELHI
Mob.no- O[protected]
[protected].