[Resolved]  ACT Fibernet — Cheating of - "BEAM BROADBAND"

Address:Andhra Pradesh

Dear Sir,
I took the Beam broadband package B-Max-600 (786 kbps) on 01-09-10. At the time of installation they said that it gives unlimited downloads @ 70 kbps. After downloading 30Gb of data the connection was reset to 256 kbps and download speed reduced to 20kbps. Is this cheating or not? Those who did cheating they have to be punished. what steps should i have to take. Please suggest me.
My email: [protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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Syed Hamed Hussain . phone number [protected]. your new customer . I had taken a beam 400 unlimited plan frm 25 may 2010 but i
got net connection 2nd june 2010. thow i got username and password on 26 may 2010 . and from the day i had taken connection i can't use net contineously
their would be always problem occured in my net. every 10 to 20 minute my net connection got disconnected . evrytime i have been to disable and then enable. then it will get connected. I inform this problem to my area technician and area manager Mr RAOF but i won't get any serious response. please pleaseeeeeeeeeeeeess. try to understand my problem my parent's are scolding me for this stupid connection.

PLEASE THIS TIME SOLVE MY PROBLEM FROM NEXT ONWARD I WILL NEVER EXTENET MY BEAM CONECTION . I WILL TAKE ANOTHER NETWORK ATLEAST THEY WILL RESPOND ME.

i kindly request to solve my problem.


Customer Name : Syed Hamed Hussain
Father Name : Syed Ahmed Hussain
Address : 17-3-3/1/100,
Azmatnagar, Yakutpura Colony,
Hyderabad. AP .india.

Phone Number : [protected].
I've paid for the internet connection on 11.12.2010. The executive called by on the next day that he is going to install the connection. He didn't turn up but i got the login ID and Password. I was continously calling the executive and customer care. Executive is not picking up the phone and customer care people giving me the complaint no. and taking 24hrs time, but that 24hrs will not end for them. Today is 16th but they have not installed it and their system shows that installation is done.
I took beam connection two week s ago.There is so much fluctuation in speed.Speed levels are falling from 55Kbps to5 kbps while down loading.it took for me 2 days to download a complete 1.5 GB movie.Speed is reducing as the more time we browse..P-lease solve this problem

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