[Resolved] Bata Shoes — cheating on MRP of product | |
On Apr/05 at 19.15 hours, I had gone to BATA store located in Goregaon (West) opp petrol pump at S.V.Road and Aarey Road junction. I saw a pair of BATA shoes which had MRP label of Rs 199/- When I showed it at the cash counter, the Manager said the MRP label was old and now the price is increased to Rs 249/- He said the latest price from BATA was fed into their computer while the MRP label was not yet changed. I claimed to him how he can charge more than MRP which is labelled by the company 'BATA', but he did not give any explanation and just insisted the MRP label put on the shoes was incorrect. The store attendant even crossed the MRP label and wrote new price Rs 249/- by hand on the shoes, in front of me. I have purchased many shoes/etc from BATA so this behaviour by the Goregaon store manager made me feel really cheated. I want to have an apology from the store manager for this incident, and assurance that it will never be repeated with any other customer in future. Thanks, Mrs S.G.Shenoy Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
dear sir
it is very bad on staff of bata.
it is high time, wake up.
try to to get good quality shoes.
get back your goodname&fame of BATA COMPANY.
it is very bad on staff of bata.
it is high time, wake up.
try to to get good quality shoes.
get back your goodname&fame of BATA COMPANY.
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All the above said are true, the customer is of real problem.here i would like to say that BATA COMPANY was one among the all in footwear market, but its really astonishing&frustrating me to visit your shops, because the company has lost its credentials&reputation by giving poor quality of footwears.did you ever happened to wear it that how many days will it comes?shame to say that BATA'S NAME coming down because of the people who are working in this orgnisation.the person who is incharge to watch the quality is himself sold to the contractors. now a days BATA is totally depends on contract product so all of you have to take more care of those product.you all are cheating to MR T.J BATA. please insure all the shops are getting good&new design.improper distribution to zonal wise stock.there is no proper automatic replenishment of goods to the stores.plz save transportation money, by not sending the goods unnecessarily.make sure where &what is required.in this regard you all have to work out.SAVE TRANSPORTATION.your bata owned shop do not have good&new designs& product BUT frenchised shops do have it.IT'S SO FUNNY...
when the product is in shop &its MRP is 449.00, their after how &on which Act of Business you are changing to 499.00Rs.when the product is engraved 449 then over it a yellow label afixed of 499.it's really cheating&great offence.no such provision exisits in business act.however you can do so only on the under production article& not on the goods available on shop.its high time for all of you to wake up &do your duty honestly for the sake of gentlemanTHOMAS J BATA. i am a soft wear engg.i am in touch with mr BATA.what is going on in india in bata orgnisation is convinced&informed regularly.
I CAN'T BE A GOOD MAN TO YOU ALL.
HOPE FOR EARLY&BETTER RECOVERY IN BUSINESS.
YOUR VALUBLE REPLY IS NEEDED.thanks