Chennai Packers and Movers — Traumatic experience

Address:

Chennai, Tamil Nadu

Last week I had shifted my residence within Chennai through Chennai Packers and Movers. It was a horrible experience. Nothing worked out well.

1. They do a lot of sub contracting, though they quote a premium to do domestic transfer, the sub contractors they hire are worth only for Rs.1000. Hiriing a local guy for transport can be done by ourself and we don't need a professional to do this service.

2. They give only 15 small card board type boxes, inspite of repeatedly mentioning that I had a large number of goods to transport, they send only 15 boxes to transit. We will have to bear the excess cost for the additional boxes and above all they don't bring any additional boxed with them, I had to go inbetween and get it for them.

3. When I called up and enquired that they didn't inform me upfront about the 15 boxes concept, the customer interfacing person was really rude while talking and I had to repent for my mistake in engaging these buggers.

4. The people employed for transporting the goods handled it very badly. There were lots of scratches on my cot and they damaged a portion of the cot while shifting, my fridge had numerous dents on its side, the have broken one nice glass bowl (imported from Italy), photo frames were damaged, the packaging and shifting was done with utmost bruteness and they didn't care a damn to shift it properly.

5. They started demanding more money firstly for lunch, they brought 5 people and were told to provide Rs.300 for the lunch and later on after completing the shifting they demanded for 500 more (Rs.100 to each person). They were totally unethical and they were very rude in their behavious when I declined to offer them any extra(though initially I paid them Rs.300). Finally I had to pay them another Rs.250 to get rid of them. Such a nasty unprofessional crowd.

6. They took more than 8 hours to move my goods within Chennai City and the distance was only 5 KMs. They took lots of breaks in between and had enough coffee and snacks break, though I starved the whole day for them to complete the work.



Please please don't engage Chennai Packers and Movers if you are shifting your residence, you will have a very tough time dealing with the folks and you will not get your money's worth for the service you get from them.