[Resolved] Chevrolet Beat Lt — Careless attitude of GM employees

raghavpraveen

from Chennai, Tamil Nadu

Address:

Haryana

From the day i booked the beat car in January 10, the GM dealer Regent Automobile started commiting dates but everytime they fail to fullfill the commitment and after reqular follow up i got the delivery of black beat in place of red and at the time of delivery lots of accessories was not available then the Showroom manager promised me they will deliver the accessories at my place but till date i haven't received the same.

After few day my car met an accident and sent to Aravali auto on 6th March 10 for the repair, And you will suprise that they had commited me to deliver the car on 25th March 10,from the day one i use to follow up but the response of the workshop employees is very poor and i use to sit at the workshop to get the job done and finally i got my car after one month from the commited date i.e. 26/04/10. So services of the company is really very pathetic and this is my first time i had turned up to GM but in future i will make sure not to go with GM and request my friends also not go for GM cars. And now i had planned to sell the existing Beat due to the same unprofessional behavious and the performance of the car because their is no pick in car and the fuel average is worst.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ashim gupta

Hi,

Hope our service executives were helpful in sorting the issue post your complaint – We thank you for your patronage.

Regards,

Team Chevy

anuprath

from Hyderabad, Telangana

I completely agree with raghapraveen regarding the bad attitude and irresponsible behavior of the GM employees .

I took delivery my Beat LT from Orange Auto, Hyderabad in March 19th and from the fay I took I am getting noise from the rear seat in bumpy roads. I made complaint to the workshop engineer during the first servicing but found that the issue is still not resolved. I complaint the same to the service engineer at the showroom, who noticed the problem and told me that the issue will be fixed in a day or two, I will get a call from the workshop to pickup the vehicle from my home but I didn't get any call till now even after one month.

Few days later I got a call from the customer care regarding the feedback of the vehicle, that time I even complaint the same, they assured me that they will take action but nothing happened till now.

I am completely pissed off with the service provided by the workshop/showroom engineers, for providing service.

dwivedisnj

from Jaipur, Rajasthan

Chevrolet Beat — attitude

attitude of crossroad auto having agency of cheverolet not positive towards complaint..even MD also support his staff....this is very hopeless

pawan08

from Gurgaon, Haryana

I do agree with the above I have also raised my conern to the highest level of GM-India related to false promise done with me by the Senior Sales Executive of their dealership while taking booking of the product just within 15 dyas of launching of product.

After esclating the issue at the highest level of GM-India now I am feeling cheated by the GM-India as well as their dealearship . I have all the copies of mails exchanged with them whch will be posted at complaint board for the information of reader.

parmod-tanu

from Thanesar, Haryana

Chevrolet Beat Lt — mis behave & refuse to service

sir, i purchaged my Chevorlet Beat from rohtak ,Haryana . I went to hissar for my first service after calling & asking from dealer of hisar on land line no.[protected] on dated 19/1/2011 & on mobile no. [protected] dated 19/1/2011 timing11:19am. when i went to hisar service station Mr. Vinay Kumar sales person & mr.bhoop Sing with other staff refused to nservice my car saying that you have no appointment and you didnot purchage car from here so we will not serve you. Then i asked to Rohtak for this for this . They also sid them for service saying that no provision for appointment. But they didnot hear him also.
Sir, please tell me this is your service for which you are famous & i buy this car. I am very harrsed now and will tell others for this dealing to others trying to buy this car. I spent all my day at hissar on dated[protected] for this but all in vaiv. so solve this and take acton against this dealer at hissar. Thanking you.

your's

Parmod Kumar s/o Sh. Jinender Kaushik, dhakal road gali-4 narwana126116(ph. [protected] ,[protected]