[Resolved]  Chevrolet Spark - Orange Motors — Not delivered what has promised !!

Address:

Hyderabad, Andhra Pradesh

To whom soever it may Concern !!

I purchased Spark from Orange Motors, ( Hyderabad) and I wanted the delivery on 14th Feb, So I paid the money in cash and thru DD.

The worst part is they delivered the vehicle at 10 Pm and I opted Grey Color .. However the bumper color was not matching with the body color when I checked it in morning.

I called the executive and asked him.. he gave a foolish answer " saying when you come for re-assurance at 1000 Kms, they will rectify the problem ! I agreed for that !

Next Blunder is I wanted to go for the registration by myself.. as I was opting for a number ! I paid the DD for the number and took the vehicle to RTA, However the RTA simply rejected my papers saying " The Chassis number of my vehicle is not the same which is mentioned in Temporary RC.

I called the Agent ( Mr. Syed) again, he said : "Hand over the vehicle to me I will do the complete process".

Now I really don't understand how is he going to manage the RTA.

So on 9th April I gave my Vehicle to Orange Motors. ( I asked them to change the bumper color as promised earlier with my registration).

From then, I am calling them everyday for my vehicle..... The executive says" I will handle everything" and the driver is not available in the showroom to get the vehicle from Service center.

On 13th April.. he said I am out of the office.. please call my Manager.

I called his manager, He said he is out of the office.. he will call me when he goes back.

When I came to book my vehicle.. everyone started explaining me about the vehicle.. but after I booked my vehicle.. no one seems to be bothered.

This is the service given to a customer" More over .. I have to run around them to get my booklet for three years service..which they call it as Free servicing. They handed over my Invoice of the vehicle after a month.

I have three vehicles at home.. But I never face any problem with Maruti or Hyundai.

I think some freaks are working at this center.. by calling themselves as Managers and Executives.

I would never recommend any one .. for this kind of treatment to a customer .. who paid everything three days before the delivery.

They should have some shame.. for taking their salaries.

People who are go thru this.. please do not fall in the trap of these guys.

Worst will always be best in first glance..ultimately will fall apart when turn comes....

Anitha Bajpai.