[Resolved]  Cinemax, Dona Planet, Guwahati — Extra charges for 3D Glasses

Address:Kamrup Metropolitan, Assam

After purchasing tickets @ Rs.150/- each, I alongwith my wife had gone to see the movie 'Adventures of Tintin' 3D(E) which is being screened at Cinemax, Dona Planet, Guwahati, on last Saturday the 26/11/2011. As we were entering the theatre, at the table where the 3D Glasses were being distributed, the attendants asked for an extra payment of Rs.20/-, @ Rs.10/- per ticket, for the 3D Glasses. When I protested & asked for receipts, the attendants bluntly told that they are charging same from everyone and no one is protesting and that they are collecting same for maintenance.

I may add in this connection that for last sevaral years, I had being living in Hyderabad and had watched sevaral 3D movies in IMAX & also other theatres there. But no extra charges were taken for use of the 3D Glasses. Moreover, in Hyderabad, the 3D Glasses are distributed in a hygeinic manner, each packed separately, but at Cinemax, Guwahati, they were distributed openly, without any packing and we felt very uncomfortable and uneasy using them.
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Aug 13, 2020
Complaint marked as Resolved 
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I agree with the complaint as I too had a similar experience while going with my family to watch the same 3D film. The attendents charged Rs 10 per ticket and that too without giving any receipt. Such collection when added up runs to several thousand of Rupees per show. The authorities concerned got to act to stop such illegal collection of extra money from the cine goers.

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