[Resolved]  Citibank Credit Card — COMPLAIN AGAINST FRAUD

Dear sir/Mam,
I droped a chq for the payment against of y card trough atm drop box.but some how the chq was lost, and i didnt get any information from ur side.after 1 month some lady called me up and shouted me for not payig the amount.itold ger untill unless if the charges not waived i wll notpay, bcus the chq was lost frm ur side.after 1 week tha lady call me again and gave a mai id i.e. gargi.[protected]@citi.com.and ask me to launch a complain and pay rs180 and she will waive all the charges.i mailed and pay rs 200.but the chargs was not waived. Now the amount increased to rs 6900 where as at that time the due was 4000 apprx.although somebody called me frm gurgaon an he told me if i pay the entire amt then only the card wil get active.bt i cant trust him bcus previously i was cheated . right now i want pay the amount and make the card actvie, bcus for this reason my cibil is geting affected and im not gettig any loans frm any bank.and i also want to launch a complain againt that lady.the number is [protected] where i get the mail id through sms, she also called me from this number.

Thanks & Regds
Anirban Ghoah
Ph:[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

pls open may card no [protected] your card payment date 28.03.09 rs 35000/ kalupur com co op bank ch no 403292pls call me [protected]
I am a City Bank Credit card holder. I took this card in 2007 and till Jun 2008 i was paying minimum amount to this bank. Now in July 2008 i planned to settle this card, so i called up the executive of city bank to discuss the plan of settlement. At that time the executive told me that if i want to settle the card in one strock then i need to pay Rs 36000 but there is one more plan to settle the credit card in Rs 26000/- to pay the EMI for 12 months with 0% ROI. I agreed to the executive and done the procedure to settle it in 12 EMI's. They asked me to give 12 cheques. i did the same. For 2 -3 months the EMI's are cleared from my account but after that they have not deposited the cheques for 4 months. Then i called customer care saying the same prbm, and suddenly they deposited all 5 cheques at a time into my account, resulting into 3 cheques are got bounced, and then the agreement for settlement get canceled.
Now after 8 - 9 months they give me a call saying settle the credit card in Rs 25000/- and in 2 days of time. They are harressing me to do this otherwise they will drop a mail to my seniors and my HR in my office. Now i dont have this much amount to settle the card and i told them that i will settle it but i need some time and i will settle it in 2 strocks. But they are not talking in good manner and harresing me continuously.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information