Citibank Car Loan — Principal Outstanding not correct and penalty not correct | |
I have taken Car loan from Citi bank in Jun'03. Principal outstanding is not matching as per repayment schedule. On checking with Citi bank, it was conveyed that a cheque was returned unpaid on first instance in Nov'03, hence it has impacted the principal outstanding. They have also levied penalty charges on it. When I checked my bank statement, there is no cheque return charges applied by ABN AMRO bank. I have been paying in EMIs in time and no cheques have returned unpaid, hence I am not satisfied with Citi bank response to my grievance. When I applied for loan, EMI was to be paid by ECS and I submitted 6 EMI cheques blank dated as security. Due to some issue ECS was honoured ABN AMRO bank and I submitted remaining EMI post dated cheques and it was confirmed that security cheques will be returned to me. On repeated follows with Citi bank, I haven't received the security cheques. Was this information helpful? | |
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Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
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Citibank Car Loan — Dubbule EMI dedcted
I Sangeeta W/o Sh.Amar Pal taking a car loan from CITI BANK for purchage a car Maruti Omni in 10th March 2006 my husband Amar Pal given ECS facility ECS given to citi in the name Sh Amar Pal for paying EMI Rs.4232/=in the month of Nov2006 & Dec 2006 ECS not Cleared due to worng Name feeded in ECS by citi bank citi bank also sand a e-mail to me on date 19 April 2008 for your ready refrance e-male copy is given belo"Dear Ms.Sangeeta, This is with reference to your email dated April 17, 2008. We inform that the ECS for the Month of November 2006 and December 2006 had got returned due to the reason ' No such Account '. Further, the Memo regarding the returning of the cheque for the month of November 2006 and December 2006 for your loan account are mentioned below. Memo for the month of November 2006 :[protected] [protected] SANGEETA SINGH [protected]CITI PYMT[protected]NOV00000004390000000042320021419869150251583423002 Memo for the month of December 2006:[protected] [protected] SANGEETA SINGH [protected]CITI PYMT[protected]DEC00000004407000000042320021431229480358573724002 We assure you of our best attention at all times. Sincerely, Officer - Customer Care "
in the month of may 2007 this time again mistake by citi call me for cash payment afte 2days again ECS run taking Dubbule EMI when complain to citi, citi agre to return amount but only refund Rs.3109/=rest Rs.1123/-not given bank say to me ecs bounce charges, "safficient amount alway in my Account " since then many corrospondence, e-male to citi but no result
my car loan A/c No CEJ[protected]
EMI Cash paid 245957dt 10-11-06&247478dt 14-12-06
Sangeeta W/o Sh. Amar Pal
G-362A, HIG, Pratap vihar, Ghaziabad UP.
[protected]
[protected]