[Resolved]  Citibank — Check on fraudulent transaction

Address:

North West Delhi, Delhi

The Manager,
Citibank,
Punjabi Bagh,
New Delhi.

Sir,

Sub: Report of fraudulent debit of Rs. 39000/- approx through Net from Citibank Card No. [protected] in the name of R.P. Jindal.

With due respects, I beg to say a few lines for your favorable and sympathetic action:

(i) That on 20th instant, I have been informed by Citibank over phone that a fraudulent transaction appears to have been made through net and an amount of Rs. 39000/ approx has been spent on above mentioned card;
(ii) That mobile number and email ID have also been changed fraudulently by someone;
(iii) That statement bill for the period May-June, 2012 has not been sent to me for payment;
(iv) A cheque for Rs. 2,800/- as EMI due as per my knowledge (Statement Bank of India, Rail Bhavan, New Delhi Branch Cheque no. 058432 dated 22.06.12) is enclosed so that the payment is not delayed.
(v) I request that investigations may be initiated to find out so as to know who has made this transaction and how this has been effected;
(vi) I also request that henceforth, the card which has since been blocked, may continue to be blocked until the culprit is not caught;
(vii) I also request that statements and SMS alerts of any transactions if any may continue to be sent on the following registered address and mobile no.:
Address: House No. 229-230, Pocket G-26, Sector 3,
Rohini, Delhi-110085.
Mobile No. [protected]
(viii) That my last transaction with the bank is only payment of Rs. 9800/- to Citibank in May, 2012 and after that I have not made transaction against this card;
(ix) If there is any other outstanding amount for the period before June 3, 2012, that may be sent to me so that payment may be arranged to the bank in time and I am not liable to interest or penalty on account of delayed payment.

It may also please be advised whether any FIR is to be lodged in this connection.

Thanking you in anticipation,

Yours faithfully,


(R.P. Jindal)
Citibank Card No. [protected]
Dated: 22.06.12