[Resolved]  Citibank Credit Cards — non collection of settlement amount and putting name in cibil

I had 3 nos credit cards.In 1999 I shifted to Nashik where citibank was not having any collection centre. Whenever I paid they charged me 100/- outstation charge and interest on that amount also. Inspite of complaints they did not bother. I stopped payment and asked for a settlement. Mr. Amol of the bank and recovery agent Mr. Shinde came. We agreed for an amount of 15000/-.I paid 5000/- cash and after 15 days I arranged another 10000/- and called them, also told them to bring a letter that everything is settled. But they did not come inspite of calling 4/5 times.This was about 2 yrs back.
They have put my name in cibil. I request that my name to be removed from cibil immediately and they can come and collect the balance amount of 10000/-.
Any one can check my other payments.Name in Cibil creates a bad impression. For wrong doing of banks, innocent people suffer, pls take action immediately.
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Aug 14, 2020
Complaint marked as Resolved 
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Citibank — Regarding Settlement of credit card amount

Hello,

Are the RBI guidelines for citibank different than any other pvt. bank?
There was a high amount due on my dad's credit card which was just because of the high interest.
The principle amount used to be somewhere around 1.5 lacs and now with interest it has gone up to 3.49 lacs!! We are not in a condition to repay this big an amount. Hence we asked for a settlement citing our problems. The citibank people would just not budge. They say there isn't a settlement deptt. at citibank?
Is that possible. We are ready to pay 50% of the due amount, but they just don't agree and are charging high interest every month, thus compounding the due amount! 2 months back it was somewhere around 3.25 lacs while now it is 3.5! If this goes on, how do you think we'll ever be able to get out of this mess!
We just cannot pay this high an amount!

Thanks
yes...even i agree..
citibank never cares for its customer...they just are very bad on the phone

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