[Resolved]  CITIfinancial — Apology letter

Hi my name is Rekha and am from Banglore and i was having problem in my loan closure, and Citifinancial have presented my ECS even after closing my loan they have presented my ECS in my bank which was bounced and they are not ready to except their fault.I spoke to Sr.Customer care officer Mr.Domnic he helped me and provided me with the Apology, but when i spoke to Mr.Rajat (Team leader)as Domnic was not available on the floor,
for bounce charges Refund he promised to get back to me with in 7 days in Dec 08 but till date he had not given me call back .So if you have any Problem in Citifinance dont speak to Team Leader Speak to his Juniour who will help you and solve your problem Like Domnic did to me...Domnic Keap rocking chears