[Resolved]  CITIfinancial — threatening calls from recovery agents

Address:

Mumbai Suburban, Maharashtra

dear sir,
my father has taken loan from citifinancial and unfortunately he lost his job and could not pay a few installments for the same. after several requests they agreed for a settlement. the settlement letter states that we should pay the money in six installments. we paid the first installment regularly and after that we started receiving threatening calls from a female recovery agent called VAISHNAVI (contact no.[protected]).
she uses abusive language every time she calls and she calls up my father's office and abuses his colleges.my father is a heart patient and every time the female calls he suffers from low blood pressure.
yesterday when i received the call she started abusing me in foul language. we are really very much harassed because of such a behavior. we will not make any further payments until any action is taken against this female.Also i would request to make this female touch my father's feet and apologize for making threatening calls.

my loan acc no is 14801193