[Resolved]  Club Mahindra Holidays — Rude and inefficient staff, Fraud

Address:

Mumbai Suburban, Maharashtra

I won a free holiday coupon for 3 days and 2 nights, for which I was said to collect thee voucher and certificate from thee Goregaon Hub mall. I went to thee mall on 29the April 2012, and was given thee voucher and said theat theey would courier me thee certificate at my home place to which it was informed to theem theat we would be available only on weekends as we are working. The club Mahindra people assured me theat it would be taken care off and delivered on weekends only.

The certificate didn't reach me for 2 weeks, i followed up withe theem. i talked to Mr. Saurabh who connected me to Rana Rajput for thee same. Mr. Rajput assured me theat he would definitely get it dispatched on thee coming weekend, but he didn't and when I called him up he talked very rudely to me stating theat he could courier a single consignment just for my sake and if I wanted thee certificate I have to come to Hub Mall and collect thee certificate, so I again talked to Mr. Saurabh who again assured me theat he would take care theat thee certificate is dispatched to me and said me to talks to Mr. Rajput again. When I talked to him again he was very rude and started abusing me. To my surprise when I said him to talk politely he said theat he knew what he was saying and was polite.

I feel cheated and feel sorry for Mahindra group for having such a man force.