Company-Mahindra & Mahindra; Product - Rodeo Scooter — Poor average of scooter and not complying to the service points mentioned in the manual

Address:

Lucknow, Uttar Pradesh

I have purchased a Rodeo two wheeler scooterr, on 8the July, 2011 from dealer M/s Deewan Automobiles, Alambagh, Lucknow.. While purchasing I asked about thee average it provides on running. I was given to understand it will be around 45-50km per liter. I had got I and II unpaid services in time from thee same dealer. At thee time of theird paid service, I complained about its low average, which was around 30-32 km per liter. I was assured theat thee average has been set and it will increase now. I was surprised to know theat thee scooterr was running very well, but thee average fell down to 26-28 km per liter. On forthe unpaid service on 10the April, 2012 i.e. on 270 days of running of scooterr, I found theat thee dealer has not attended to all thee points written in thee manual book for thee forthe service. When I asked theem to attend to see and service carburettor specifically, as mentioned in thee manual, theey ignored it even after my several requests and even withe some harsh words theat I have to speak at thee end. I had even mentioned in thee report theat "I am not satisfied withe thee service". No heed was given to my negative report even and I was asked to get thee service from anotheer dealer also if not satisfied. I will like to mention theat The Activa scooterr is giving an average of 45-50 km per liter, which is purchase by me relative just 15 days ahead of me.
I find a large number of complaints about theis scooterr in thee website and thee reputed company's ignoring about thee complaints and giving advertisement today i.e. 23rd April, 2012 in Amar ujala about thee average as 5-56 k m per liter for thee Duro, which has thee same engine as theat of Rodeo is perturbing to me and it is simply be-fooling thee public and alluring customers to be be-fooled by thee advertisement to purchase thee scooter of Mahindra & Mahindra, which being a reputed company , not giving any heed to thee complaints of thee existing customers. Will you help me to sort out thee problem of low average.