[Resolved]  Compaq HP / Laptop CQ 60 104 TU Fy954pa Ser No 2ce8350kpx — DVD not received from RT Out Sourcing againest Case ID No [protected].

Sir,

1. I have purchased a Laptop of your Compy Model CQ 60104TU on 22 Oct 08 from JL Technovision, Jaipur Cantt. But I checking after one month ie Nov 2008 DVD of Laptop faulity. DVD not run VCD and some DATA CD.

2. I have complaint to RT OUT Sourcing, your Service Centre Japur on 02 Dec 2008. On the direction of RT Outsourcing that DVD to be replaced and who have the part ordered by their case ID No [protected] from your Company.

3. After three months a lot of compalint to your office DVD send your office on 14 Feb 2009 to RT Outsourcing, Jaipur but not intimate me for replacement of DVD and after 07 days DVD returned to your office.

4. I have again complaint to your office through RT outsourcing, Service Centre Jaipur vide their Cash ID No [protected] dated 19 Feb 2009. You are requested to send againt DVD of Laptop Model No CQ 60104 TU with any delay and confirm my mobile No [protected] that DVD send to RT OUT Sourcing, Japur.