B. E. S. T. Undertaking — Conductor ignorance

Address:Mumbai City, Maharashtra

Hi Best team,

Sardar nagar no.4 to Saion station. I was bit surprised as I was traveling with Rs.3 from, long time. I asked them is the fares increased? They said “no, it’s the same?. I asked them ,if I am demanding for a ticket for Sion station, its Conductors responsibility to inform me that the exact fare is Rs.4 & not Rs.3. Infact as the conductor demands change , I gave him a change of Rs.3. Ticket checked argued on the point that you gave Rs.3, so its ur mistake. So, please let me know is it my mistake in the same?

On the next two days, when I traveled from Bus no. 76 for the same distance & the conductor charges me Rs.3/ only. I asked the conductore twice , is it the right fare ? he confirmed the same.

I have a receipt of fine paid & tickets of next 2 days.

So, please confirm me the exact fare. Is it the fare changes when the bus no. changes?
If the fare is same, I need my refund for the fine paid.

Please call me on Mob-[protected] for any clarification.
It was conductors ignorance which cost me for penalty

Regards,
Ameet
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Hi BEST TEAM,
MY NAME IS MAYUR JAGTAP. I DAILY TRAVEL FROM BUS NO 181. I TRAVEL FORM VAKOLA MAZID STOP TO CHAKALA. IN THAT DISTANCE DAILY AROUND FROM 7.45 TO 8.30 AM DRIVER ALLOWS PASSENGERS TO ENTER IN BUS FROM FRONT DOOR. THEY ARE NOT SENIOR CITIZENS, PREGANANT WOMENS, PHYSICALLY HANDICAPPED OR BLIND. THEY ARE GIRLS AND WOMENS. IF WE ENTER FROM FRONT DOOR DRIVER EXPLAINS RULES, SOMETIMES SPEAKS RUDE WORDS. THERE ARE NO RULES FOR WOMENS. DAILY THEY BREAK RULES BUT NO SINGLE DRIVER OR CONDUCTER TAKES ACTION AGAINST THEM. IF ONE DOESN'T COME DRIVER ASKS YESTERDAY WHERE ARE YOU OR YOU, VE MISSED THE BUS. THEN SHE TELLS I WAS NOT FEELING WELL.
DRVER TELLS;- HAVE YOU BOUGHT MEDICENE.
SHE TELLS;- NO, NOW I AM FEELING WELL,
DRVER TELLS;- PLEASE BRING MEDICENE OR AGAIN TOMMOROW
YOU WILL NOT COME.
SHE TELLS;- NOW I AM FINE.

BEST DRIVERS MAKE FRIENDS VERY EASILY & QUICKLY. BUT ONLY WOMENS AND GIRLS.
THIS KIND OF IMAGE HAD MADE DRIVERS.
ALMOST EVERYONE KNOWS BUT NO ONE COMPLAINTS. SIR PLEASE TAKE SOME ACTION. I DONT HAVE THEIR BATCH NUMBERS BECAUSE
ALL CONDUCTORS AND DRIVERS MAKES SAME MISTAKE IN THAT TIMING ( from vakola mazid to chakala route 7.45 to 8.30 am of all 181 buses).

YOUR FAITHFULL PASSENGER

MAYUR JAGTAP.

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