[Resolved]  Country Vacations — Membership

I had applied for membership of Country Vacation, Bangalore on May 9 with a promise that I will get my welcome kit, freebies, membership cards within 20 working days. I have been continuously following for the same from past one and a half months. On speaking to Mr. Prem (Cell [protected]) from customer care department I was promised various dates at various occassion. Firstly, he asked me to wait for 10 more day. After 10 days when I didn't received any information from his end I visited the office of Country Vacation. Again, he asked me to wait for 10 more days and promised that he will make sure that the card is delivered to my house by then. Even after that, I didn't received any information from his end. After following up for such a long I told them to cancel my membership and provide me full refund. SInce I think if the service is such at the time of membership itself what service they will provide in the future. After mentioning that to him he promised me on Saturday (July 12, 2008) that all the relevant stuff will be delivered to my home by today and he will come personally to deliver the same. However, in absence of any communication from his end till now I called him and came to know that there is a holiday today for Country Vacation. I think Country Vacations is completely irresponsible and do not have any customer service manners. Serious disciplinary action should be taken against Country Vacations and proper compensation should be provided to me for undue harrasments.