DTDC Courier — Courier Lost # DA758792, no response or reimbursement

I sent a courier through a DTDC franchisee from Pune to Jammu (Tawi) on 22nd October, 2008. Since today, i.e.15th December, 2008, DTDC courier team - either Pune or Bangalore never responds to my calls or mails. I have received just 3 e-mails in lieu of multiple e-mails and daily phone calls. I have spent more than 400 Rs. on phone calls to DTDC offices, while the actual consignment was worth only 250 Rs. Still the office people are not doing anything as yet about the consignment. The consignment was finally declared lost in last week, but still nobody is responding yet saying that they cannot do anything immediately, forgetting that almost 2 months' time is not an immediate time.
Now, I not only want my courier fee and consignment worth, but my bill amount as well.
My consignment number - DA758792