[Resolved]  Cox & Kings (I) Ltd. — Overcharging of Fees & Deficiency in services

Address:Amritsar, Punjab

Dear Sir,
I have been cheated by Cox & Kings India Ltd. N. Delhi branch.
I have opted for Canton Tour - April 2010 Guangzhou China. A tour by cox & kings. They have charged me Rs. 55000 for 6D/5N. But in actual it was of 5days & 5Nights. A full Day was minus from our itinerary. For going to Guangzhou they given us Flight from N. Delhi to Hong kong .They put us at Hong kong Airport for 4hrs. Then from HK to Shenzhen by Ferry (2hrs.) then from Shenzhen to Guangzhou by Bus ( 2.30hrs.) Though there is a Daily direct flight from N. Delhi to Guangzhou. The Return flight is also from Hongkong. In return flight I havn’t been provided even the dinner b,cos of wrong meal instructions by Cox & Kings.
And the Company charged different Fares from different People e.g. from me it was Rs. 55000/ as I was a first timer. From 3-Persons Rs. 52000/ and from other members which has bargained hard Rs. 48250/ may be there are more members with Lesser fares which I can’t tell as there were some 90+ Persons on this Tour with only one tour manager who is also lethargic & having no control over Rowdy members. It is my advice to all either Don’t go for Cox & Kings Tours or Bargain up to the Last Rupee as they Show jack fares on their website & Charge less from Smarter people who Bargain .As there is huge margins hidden in it, (You can check with other Tour operators on net) it’s All up to you. So, Bargain hard always if you have opted for Cox & Kings at all. If you want I can give you all the details.
Gur Aman Singh
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Aug 13, 2020
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