[Resolved]  Kotak Mahindra Bank — credit card application is being rejected

I am a permenant employee working in a multi-national company.One day I got a call from Kotak Mahindra, they asked whether I need credit card. As I was planning to apply for one, I said yes.Following that Kotak Mahindra, official guaranteed I will be receiving my credit card, within 20 days. Immediately after that, they were eager to collect all proofs, by evening Kotak Mahindra executive, came in office and collected all proofs, such as driving licence copy, salary slip etc. After that they have visited my residence and called in office telephone, and after all the hangama, they kept mum. After 1 and a half month, I have gone to kotak mahindra online, and checked my status. I am surprised to see it is rejected, an saying there is no reason why they have rejected my application. Then I called up their help line number, they are very unpolite and says your application got rejected, and you try applying after 6 months. In today's market I dont think I have to beg any bank to give me a credit card. I wish this be my first and last experience with Kotak Mahindra .

I received an sms stating that my application for the credir card with kotak mahindra will be processed within 21days. I checked the same day and it said that it was rejected. I called up the number given and they said that they did not know the reason for rejection. I asked them the criteria for selection and they said apply after 6 months. I am a working professional who earns salary above 25000 a month. I submitted the application online. I still don't understand why my application was rejected. This company designed a card to suit the needs of people then should make sure it provides the products to the customers as well. Ver dissatisfied with experience.

i need kotak mahindra bank no when i calling this no 66006022 it not working so i need a correct no if you can pls inform me

I also had the same experience, I also have a savings account with Kotak for 5 years now and have given an auto debit for credit card payment. Still it was rejected.

When asked as to why it was rejected no proper response.

In Kotak once you open the account, there is no treatment for the customers at all.

Hi Sita,

Be happy that they have rejected your application. It is really such a worst bank i have ever seen. They have rejected two times my applications and not knowing the exact reason to the cutomer. As per RBI guidelines the bank miust disclose the actual reason to the customer.

If they cant keep up the RBI guidelines, how will thy keep up their own policies. My loans were also over charged. I had to close up my complete relationship with this bank.

Other banks are much more effective than them.
Regards,
Srini

My Credit Card appliation is being rejected and I am not sure about the reason.
I want to know the exact reason why my credit card is being rejected.
Bank is reluctant to give me the detail when I contact them.
Application No.[protected]