[Resolved] Croma — Damaged Product Delivered but replying complaint | |||
I had ordered a 'HUL Pureit" on 16-June-2013 & got delivery on 23rd June 2013. I found product was damaged. Complaint on Customer Support by phone on delivery date (23rd-June-2013) & sent mail about the same at [protected]@cromtaretail.com, with damaged product snaps. Still waiting for exchange. When ever I called to Customer Care, they just regrets for inconvenience and told me that your product will be picked up by tomorrow. But still I am waiting for exchange OR amount refund. Please if any one from cromaretail see this complain, try to sort our the problem. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Hello Team Croma,
My Contact No : [protected] / [protected]
My Email ID : rajbhan.[protected]@gmail.com
Order No: SLE00273390
Product Name : Hindustan Unilever Pureit Classic Water Purifier
Order Date : 16-July-2013
Delivery Date : 23-July-2013
Phonetic Complaint on : 23-July-2013
Email with Snaps on : 24-July-2013
Please check out the mail from my ID on 24th-July-2013.
Forwarded on : 24th, 25th July 2013 & 4th August too.
Please ensure the proper solution and dont give me any false commitment, like I got 4 times in last 3 weeks from Croma Customer Support by telephone.
My Contact No : [protected] / [protected]
My Email ID : rajbhan.[protected]@gmail.com
Order No: SLE00273390
Product Name : Hindustan Unilever Pureit Classic Water Purifier
Order Date : 16-July-2013
Delivery Date : 23-July-2013
Phonetic Complaint on : 23-July-2013
Email with Snaps on : 24-July-2013
Please check out the mail from my ID on 24th-July-2013.
Forwarded on : 24th, 25th July 2013 & 4th August too.
Please ensure the proper solution and dont give me any false commitment, like I got 4 times in last 3 weeks from Croma Customer Support by telephone.
Dear Team Chroma,
I will trust on you when I will get my product replaced.
One month completed on 23rd-Aug from the delivery of damaged product.
Regards
Rajbhan
I will trust on you when I will get my product replaced.
One month completed on 23rd-Aug from the delivery of damaged product.
Regards
Rajbhan
Hello,
Any one please help me : How to register a complaint against the service provided by Croma in Consumer Court.
After 2 months complete wait, I had decided to go to consumer court.
If any one have exact knowledge of procedure please share with me at my email : rajbhan.[protected]@gmail.com OR my
cell : +91-[protected]
Any one please help me : How to register a complaint against the service provided by Croma in Consumer Court.
After 2 months complete wait, I had decided to go to consumer court.
If any one have exact knowledge of procedure please share with me at my email : rajbhan.[protected]@gmail.com OR my
cell : +91-[protected]
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