Croma — AC not delivered on time | |||
I purchased an AC from Crome Aditya city centre and this was my big mistake. Whole amount was given to croma on wed 24/mar/2010 and after this they inform us that AC is not available in stock and would be delivered to you on sunday 28/mar/2010. But we don't get the AC and not even a response from croma. When we call them they make foolish statements and make another bluff promise of delivering AC on Wed almost after 1 weak but again same treatment. After all this mess we gave a call to them and said that we will now involve police and take legal action against croma. So after this we get AC but no instalation was done by them and no stablizer was given to us which was promissed as free at the time of payment. this all was like worst nightmare for me and my family. Was this information helpful? | |||
 5 Comments | |||
Comments
its too bad services over croma, i have buy ac from devarc sg highway, ahmedabad, croma i suppose to call for knowing my delivery date for ac they even nt pickup phones and, if theres goes ringing then they will cutted down phones and again coming on waiting state.. its too horible telephonic services over alll croma stores
I have the same experiance from Chroma Gurgaon. Purchased LG washing machine which is not delivered even after two days and the only response fromm Chroma is yes they wll deliver. SHAME ON CHROMA and SHAME ON Mr. RATAN TATA
First of all, Croma - TATA service worst than anything.
I have purchased LED TV and Refrigerator from (Croma) Star Bazar- another TATA Worst Enterprise. They didnt deliver TV and Refrigerator on time but after a series of calls they have delivered but a old one with scratch.After complaining they took back and agreed to repalce with new one on another day. Its being 5 days now, there is no call nor update and no Refrigerator. I called croma service desk several times and the executives and floor supervisors and good in playing with customer. They are not ready to escalate after 5-6 calls even not transferring to the manager.(No use even all belongs to Coma - TATA, Indias worst enterprise). Now i am forced to go to consumer court against all these people.
So if anyone read this please please please dont buy anything from Croma or TATA as the people works there screw your life...
I have purchased LED TV and Refrigerator from (Croma) Star Bazar- another TATA Worst Enterprise. They didnt deliver TV and Refrigerator on time but after a series of calls they have delivered but a old one with scratch.After complaining they took back and agreed to repalce with new one on another day. Its being 5 days now, there is no call nor update and no Refrigerator. I called croma service desk several times and the executives and floor supervisors and good in playing with customer. They are not ready to escalate after 5-6 calls even not transferring to the manager.(No use even all belongs to Coma - TATA, Indias worst enterprise). Now i am forced to go to consumer court against all these people.
So if anyone read this please please please dont buy anything from Croma or TATA as the people works there screw your life...
They are very stupid people, and giving false commitments to the customers...
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+91 22 6761 3600 [Support Office]
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Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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this is worst experiance for me from croma.