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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - Rusted Microwave oven

User
 Vineet Bhuwania on May 29, 2015
The grill section of my MWO has rusted. While the service engineer claimed that the rusting was minor, it increased significantly in a month or so. On re-lodging the complaint, I received a call from someone from your Noida office (+919953554946) on May 14, stating that the grill cavity of my MWO has indeed gone bad and will be replaced, but that I will be charged for it. I pointed out to him that my MWO is under AMC and that I will not be liable to pay any charges. To this, he initially said that he will get another person on a call bridge to talk to me, then said that he will call back in 20 mins,...
Complaint comments Read comments Complaint category Appliances

LG Electronics - NO service Received

User
 pratikbhanawat on May 29, 2015
I submitted my LG Washing Machine for repair at Udaipur Service center. Its been 5 months, Still I havent received my Washing Machine back. I am calling them again and again and they are giving me the same answer that they are waiting for the cable to come. what kind of cable take 5 months to come. I even talked to higher authorities and still havent received any assurance or solution instead of those hollow promises.. Please look forward to this matter LG Customer Care center Classic ELectronics Udaipur Regards Anant BHanawat...
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - vibrating washing machine

User
 spkb on May 29, 2015
My washing machine, make - Inverter Direct Drive 7 kg F1256QDP5 is in use since more than 2 years. It vibrates a lot during spin, I need to run to it to hold it tight at one place. I have tried balancing the machine - no result. Kindly suggest a solution....
Complaint comments Read comments Complaint category Washing Machines

LG Electronic India - Poor and unethical service

User
 Sangrg on May 29, 2015
Complaint no 140517068381: for 47 inch television. Repeat motherboard failure in 2 years and cost escalation of 45% for the same motherboard part. Case closed arbitrarily without repair and no response from neither customer support over phone, email or from the escalation contact provided for Mumbai region ASM. The television is now lying faulty for the last 15 days Sangrg@hotmail.com...
Complaint comments Read comments Complaint category TVs

LG Electronics - AC not working.

User
 Manju Jana on May 28, 2015
Hi, I have purchased LG window AC 1.5 on 04/27/2015 from Croma (Noida). And now i am facing problem with it. I Called LG customer service they gave me request no RNA150528076375. Engineer came today and said they need to refill the gas. I don't understand its just one month and we are getting this type of issues (GAS LEAKAGE), I am very upset with this type of services . And now i want refund or replace my AC as soon as possible . Because its just one month and we have started facing this type of issues ... Gas leakage . I Hope you will do the need ful. My contact no :- 8447599350, 9910786807 Email...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronic India - Spare/ replace parts not available

User
 bichakar on May 28, 2015
We have a 32" LG LCD TV purchased in 2009. recently i started facing some issue while viewing. the LG technician told us that the part (motherboard) is not available anywhere as TV is more than 5 years old. and they have told that buying a new one is the only option. TV model number: 32LG80FR...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - servicing of split ac

User
 jagat bandhu 1961 on May 28, 2015
i request to customer care for servicing or split ac ON 22-05-2015.Request no given by customer care RNA150524022919. AFTER REPEATED calls to customer care my ac service is still pending.customer care gave me ano 9828503025 to contact at jaipur.MY AC is on the name of Ashutosh saraswat and jagat bandhu my mobile no is 9414459695. kindly arrange for my ac service.It is a matter of sorrow that LG customer are facing such type of problems.my ac is in warranty period....
Complaint comments Read comments [1] Complaint category House, Apartment Rental

LG Electronic India - Harassment and Pathetic Attitude and Customer Service

User
 Shetty123 on May 28, 2015
LG india Mumbai Branch Service is another level of pathetic with no response or upholding any commitment that has been given, further my senior parents have been made to repeatedly be after them without them even getting back on simple things, they have ensured my family is harrased and distraught by providing pathetic service and attitude with which things were dealt with.They refused to provide, all the things that were asked for that will prove that LG is providing sub standard part and providing poor quality also they refuse to escalate the problem to anyone with competence and fail to provide...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - LG not fulfilling to its promisse

User
 vickey_76 on May 27, 2015
Hi, I purchased LG Washing Machine from Vijay Sales Pune and that time LG was having Lucky draw for people who buy their products. On our purchase we also fill our details for Lucky draw and later we were told that we have won Microwave. We didn't get anything even after following up with Vijay sales for more than a year. Vijay Sales executives inform that they haven't received it from LG and are following up with them for the same. I have purchased Washing machine in Feb 2014 and today its May 2015. I would like to try once through this forum else i will escalate it to Higher management of...
Complaint comments Read comments [1] Complaint category Washing Machines

LG AC - LG Split AC - Installation delay and confusion / no response from service department after full payment for the services

User
 Srilaxmi nidmaanuri on May 27, 2015
We bought a LG AC this Sunday(5/24/2015) and the product got delivered on tuesday(5/26/2015). Installatoin people messaged us on monday itself that they would come and install. but when we tried to reach them or customer care there is no progress. despite of paying full amount, we have not received any ontime service from LG service. On top of we kept calling tem by all means but in vain. what a pathetic service, can't they call and confirm by when they can install so that the buyer will not be wasting money/time for following up....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG India Ltd - Thanks for Poor Service Response

User
 xuv0007 on May 27, 2015
I have purcahsed 285L single door refrigreator in last year which is giving problem of ''Door Hard to Open'' due to very high vacuum inside the refrigreator and this problem directly related with human safety issue and not a easy operation. LG has replaced the ''Gasket'' twice and failed to rectify the problem also refrigreator's orginality has been disturbed by applying hit and trial methods of service team and now finally they said that we can't do any thing in this, due to design problem of LG and you should manage with the same problem. I want the refund or replacement of the same and...
Complaint comments Read comments [3] Complaint category Appliances

LG Electronic India - Customer care executive was specifically rude.

User
 Ritu Meena on May 27, 2015
i raised a complaint regarding the replacement of the AC compressor on 24th of may 2015. few people from LG came at my place checked and the compressor is faulty. where i specifically mention in my complaint regarding the faulty compressor already and there wasn't any need for such a check up. they forced me to give service charges i.e, rs. 562 and gave me the receipt of the same. they said engineer will visit me in soon and change the compressor as the compressor is order and they will change it by 25th may 2015. on 25 may again people from Lg came and again said compressor is not working it needs...
Complaint comments Read comments [5] Complaint category Electronics & Appliances

LG Electronics - Uncared service after the warranty period over

User
 tamal_ghosh32@rediffmail.com on May 27, 2015
From: Kamalendu Ghosh 240/4/D, Circus Maidan, Nutanchati P.O & Dist: Bankura, (W.B) Pin: 722101 Mob: 9434009119, 9434625730 Ref: Complain R.N.A 1505200700748 dated 20/5/2015 at 11:14 a.m I have purchased Two L.G. LED T.V bearing Model No. 32LN4900 from a local dealer of Bankura viz ‘Melodious’ of School danga, Bankura on 06/11/2013 and among them one TV SET suddenly get out of order (bearing Sl No. 309PLAG007592)within one year of use. At that time your men appointed in service changed the Mother board without any cost (as it was within the warranty period) for which I am grateful to...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Washing Machine - Complaint against LG WASHING MACHINE

User
 SRV012 on May 27, 2015
I brought LG washing machine in Jan 2014 the service people have repaired 8 time bud it is the same when they returned Washing machine I felt the worst service provider and worst washing machine. U can see I have used 6 month and 6 month in their servicing center and I have taken 2 year more extra warranty bud now no service people have come after calling for nearly a month. After Having on a Search Google, I Got to Know About CLICK2COMPLAIN.COM They Helped Me A lot & Recovered My Amount From LG WASHING MACHINE Best Wishes To CLICK2COMPLAIN.COM Good Luck For All Members....
Complaint comments Read comments [1] Complaint category Washing Machines

LG India Ltd - Seller not sending man for installing Split AC

User
 imabhishek07 on May 27, 2015
I have brought a split LG AC. Dealer told me that installation is free. I have made all arrangements for installation. I have even rented bamboo ladder for it also, but the Dealer is not sending the man for installation even after repeated request. The details are given below - Dealer Name: M G Electronics Baguihati KIolkata - 03325766021 Installer conatact no as given by Dealer: Mr Gourang - 9051084319 It has been more than 7 days but nobody is addressing my problem. I am very much irritated. Please check it ASAP....
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - Poor Customer service/ Un attended service

User
 tamal_ghosh32@rediffmail.com on May 26, 2015
From: Kamalendu Ghosh 240/4/D, Circus Maidan, Nutanchati P.O & Dist: Bankura, (W.B) Pin: 722101 Ref: Complain R.N.A 1505200700748 dated 20/5/2015 at 11:14 a.m I have purchased Two L.G. LED T.V bearing Model No. 32LN4900 from a local dealer of Bankura viz ‘Melodious’ of School danga, Bankura on 06/11/2013 and among them one TV SET suddenly get out of order (bearing Sl No. 309PLAG007592)within one year of use. At that time your men appointed in service changed the Mother board without any cost (as it was within the warranty period) for which I am grateful to you. But again on 19/05/2015,...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - AC REPAIR-

User
 ramesh sen on May 26, 2015
Dear Sir Please refer my complaint NO-RNA150524025555 Dated -24 May 2015 REGARDING-MY WINDOW AC COMPLAINT.IN THIS CONNECTION YOUR REPRESENTATIVE VISITED MY PREMISES HNO-1220, MARUTI VIHAR, CHAKKARPUR on 25 May 2015, AS PER YOUR SERVICE ENGINEER THERE IS DEFICIENCY OF GAS>HENCE HE TOLD ME THAT MY 26 may 2015, SOME DSA REPRESANTATIVE WILL COME AND COLLECT THE UNIT FOR AC REFILLING.I WAITED WHOLE DAY BUT NO REPLY HAS BEN RECEIVED FROM SERVICE ENGINEER OR FROM LG COMPANY. PLEASE NOTE WE ARE DEALING WITH A REPUTED ORGANISATION LIKE LG AND YOUR RESPONSE FOR AFTER SALES SERVICE IS NOT GOOD. HENCE...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - Defective hardware on lg g pro 2

User
 Geetha Kumar on May 26, 2015
Hi. I am Geetha. I bought lg g pro 2 16gb phone . Memory card slot is not detecting SD card. At first i thought it is because the card is corrupted. I checked the card in other phones. SD is working fine. Problem is with the slot. I visited nearby lg service centre and they say the sim card slot and memory card slot is broken. It will cost 7500rs. I bought the phone for 33000rs and it is not even a year since i bought the phone and i have this problem. This is not my fault. I have not dropped the phone anywhere. They say for physical problems warranty cannot be claimed. This is manufacturing defect....
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronics - pathetic air conditioner

User
 Rohitaggarwal14 on May 26, 2015
I have registersed complaint 3 times in just a week (RNA150512011395, RNA150524015134 and RNA150526012585) for faulty ac that I purchased just 2 months back. Every time call is forwarded to aircon engineering. Attached is the picture of room temperature LG ac is able to cool up to as per technician. I have received a lame reason stating that my balcony is partially covered with glass because of which compressor is not able to cool down and it is not working. I have been using ac is same set up for past 16 years. This is first time I have bought LG ac and it has been a great disappointment. Even...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Awsome Service

User
 Sudipta Bhaumik on May 26, 2015
I Have registered a complain on 21.05.2015 vide Complain No RNA150521010881 for my 0.8 Tonn Window AC. The Service Technician visited the same day and requisitioned for Fan Motor. On next day he came with the Fan Motor and while replacing it he broke the blower. Again he requisitioned for the blower on 22.05.2015. Till now we have not got the blower as well as the Fan motor and the AC is lying unattended. In this humid summer such an lacklusture attitude from LG is just unimaginable. The service engineer is now telling that the Blower is not in Stock. It will come from Noida even it may come from...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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