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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - Defective LED Issue

User
 shikhir on Nov 28, 2014
I have purchased LG LED TV Model 32LB554A, On Date 18/7/2014, After few Days I have face problem in that on the center on the screen LED sowing Gray Dot this issue I have many time discussed with Your Toll free customer care Number but he give me only Technical support but he not log the complaint, Date 21set 2014 your Executive Log my complaint and Tech check the unit and apply some technique but problem is not solved, that the reason I have again a Log the complaint senior Tech check the unit and confirmed it to be panel issue and said that it needs to be changed. I am face this issue on...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - Washing Maching No Support From LG - RNA141103068357

User
 Kiran Bhilwadikar on Nov 27, 2014
I logged complaint on 5th Nov as our washing m/c was not working. The LG engineer (Mr.Altaf) visited the premises & diagnosed that drum needs to be replaced along with issue with drainage system. He said that the machine is 7 yrs old & no spares available so its as good as its scrap. I purchased 2 LG washing m/c & 1 double door LG fridge so now I feel being cheated as LG selling there outdated products in market and then saying no service is available. I followed up with local LG Manager Mr.Manoj & Mr.Balaji Sabde however, this communication was always one sided as I never received...
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - LED not repaired & mention that it is out of warranty though the same is under warranty

User
 agrawal.rgh on Nov 25, 2014
Dear Sir/Madam, I, Pramod Agrawal, had purchased a 32” LED on 22nd December 2013 from M/s Lifestyle.(Add: Dimrapur Chowk, Raigarh, Chhattisgarh). The model number of the monitor is 32LN4900. The LED was not functioning and since it was under warranty for a period of 1 year, a complaint was lodged via telecon at the toll free number of LG on 17th November, 2014. The complaint number was RNA141117066396.The mechanic visited our premises within 24 hours & he clicked snaps of our LED saying that parts of LED were to be purchased. On 19th November 2014, I received a message from LG stating...
Complaint comments Read comments Complaint category TVs

LG Electronics - Pathetic after sale service

User
 Akshay Prabhakar on Nov 25, 2014
Had given my nexus 4 to dadar serivce center on 15/11/2014, with valid warranty. Was told id get it in 10 days. called the toll free number and they said it had been cancelled as they could not get in touch with me.this is a lie as i had recieved msgs saying parts had been ordered. the contact number on the job sheet 9323960027 is invalid. How do i know whats happening? Is this any way to treat a customer? do you expect me to keep making trips to the service center just to inqure about complain statuses? RNA141115025558 - job sheet number...
Complaint comments Read comments Complaint category Mobile Handsets

LG Electronics - LG is the biggest cheating company worldwide

User
 bakeri on Nov 24, 2014
I bought a LED TV, model: LG 47LM76100-TB 22 and after 19 months, I faced a problem in the display. The technician from Goldiran, the representative of LG Company in Iran, checked the TV and informed me that the panel of the TV is off and the fee for repairing the TV is equal to 90% of the initial price of the TV??!! It is very interesting for me the TV with this high price didn't work for me even for 2 years and this is a big cheating from LG Company that sells equipments with problem. Shame on LG Company for this big cheating and I believe that LG is the biggest cheating company worldwide....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Never Buy LG Products

User
 salluujju on Nov 24, 2014
I had bought LG refrigerator double door 2 years back. It was working properly, but suddenly 5 days back the cooling stopped working. The fridge is getting powered on, but the cooling is not happening. We are trying to get in touch with LG Customer care no 18001809999 and getting no good response from them. On multiple follow ups, they inform that it is pending with service center, Pune and not with us, we have escalated this issue. Isn't it their responsibility to check whether the customer issue is resolved or not, and track the issue if the issue is not getting resolved since many days. The...
Complaint comments Read comments Complaint category Refrigerators

LG Electronics - AC, not working properly

User
 thilak kupraj on Nov 24, 2014
Dear Sir, Pls.update the below compliant old compliant -141119014610 new compliant -140930016595 Again unit has been taken & no response from them I have logged a complaint on 30.09.14 at 11PM (RNA 140930016595) stating my LG make AC, not working properly ( No Cooling), after 4 days on 05.10.14, I have received a call from one of your engineer Mr.Salim, stating that he is in our locality & will be visiting my place today, since it was a Sunday & prior intimation has not been given, I was not in home, but I request for him to visit after 4.30 PM, for which he has...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Television repair

User
 Krishnakumar P.R on Nov 21, 2014
Good day, I have owned a l.g 32inch lcd tv bought by 2 years back. 2months back got trouble didnt work ie no picture is coming. I called the customer service executive and he came after one week. He told me have some internal problem and he has to order some parts. Till now almost 2 months completed no reply or phone calls from his side. I called twice a week but didn't get proper answer. I am totally disappointed and don't have satisfy your way of problem solving. I am going to buy a new one some other good brands. I am totally unhappy and unacceptable your customer service....
Complaint comments Read comments Complaint category TVs

LG Electronics - Television not getting serviced and not returning removed motherboard

User
 rajeshcherusseri on Nov 21, 2014
Service request registration. No RNA 141017028334 dated 17/10/2014. Mother board of TV Flatron 29 ' was removed for repair. and informed later that it will cost 4600 Rs.to replace the faulty part. After saying OK to that there was no response from service centre. When contacted on 6/11/2014 They told me that the spare is not available with the company and the mother board will be fitted back next day itself. But till date even after requesting manager of LG service at Manjery on +918589990981 almost everyday the board has not been delivered back. He was asking me to contact the service technician...
Complaint comments Read comments Complaint category TVs

LG Electronics - Original Picture behind the promises

User
 Tamal Basak on Nov 20, 2014
My elder brother purchased a TV of LG brand Model No. 22L53300ATR & Serial No. 301PLMPO75515 on 28.02.2013. But for some reason, the LCD Panel was broken. It's already out of the Warranty Period so I was ready to pay whatever it requires. But after contacting Customer Care, LG register a Complaint No. RNA140402006904 dated 2nd April 2014. After few days, they just closed it saying "Because discontinuation the part." Unable to repair it, I've no other options other than buying a new TV. I think Company also have few responsibilities. If they discontinue producing a part of our exiting TV...
Complaint comments Read comments Complaint category TVs

LG Electronics - cheating about service men

User
 nisit on Nov 20, 2014
aapki company ka service men meri complain karne par mere ghar pe aaya tha meri jo complain thi woh maine unko batayi unhone mera tv unit khol ke thodi dhul mitti ki safai ki thode time k bad blower chalaya bad me vapas unit fit kar diya us time to mera unit thik tarah se chala lekin unke janeke bad tin ya char gante k bad jaisa problem tha vaise ka vaisa problem fir se aur jo servise men aaya tha usne mere pas se repairing ke liye 2000rupees charg bhi liya .jab unit nahi chala to maine unse phone pe bat karni chahi to vo mera phone recive nahi kar rahe so please take some action against this type...
Complaint comments Read comments Complaint category TVs

LG Electronics - No support at all so question of good or bad servicer

User
 shamkant on Nov 19, 2014
I bought washing machine, it was delivered 2 days after committed date. Man came late for demo. We use it for 2 days and the machines is not going power ON. The engineer came for repair offer for a repair or replacement, we of course ask for replacement and you knwo what, there is no reply only. God save LG and its customers....
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - LG Refrigerator - Complaint RNA141102057001

User
 Intekhab Pathan on Nov 11, 2014
LG Support, Sales Team, I am very disappointed with LG's Service Support, didn't expect from a Global MNC. I don't know, if someone from LG reads this or not. However, I am so frustrated and need vent out somewhere, hence here. Since 02-November-2013, I am trying to have a Service complaint registered for a LG 2-Door refrigerator which I bought 3 months back. After changing my loyalty from Samsung, on assurances given, I finally bought a LG refrigerator worth Rs.50K. Three months into the working, I see the freezer not getting chilled and the next day I see the whole refrigerator itself not...
Complaint comments Read comments Complaint category Refrigerators

LG Electronics - Repair of 29" TV

User
 KCTT on Nov 11, 2014
Complaint No. RNA 141022031126 dt. 22.10.14, Complaint No. 141105063614 dt.5.11.14. If LG is not able to rectify a product even after more than 20 days it should refuse to the customer that repair is not possible rather than sending messages on the mobile twice a day that "Part Pending (Re allotted). I am very upset with the attitude of your Service Centre as their service is very poor. Please look into the matter and confirm whether it will be possible for LG to rectify the fault or should I scrap off the product. Awaiting to hear from you. Thanks & Regards, Talwar 9811826948/9811646948...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Poor Service support

User
 Rahul798 on Nov 11, 2014
I am Rahul sankar, a customer of LG. Using LG Google Nexus 4 for 8 months, some weeks later my mobile is dropped from my hand and the screen got shattered. I approach my nearest LG service center, they told me that there is no stock of display spares of nexus4 and ask me to come next Friday. Next Friday was also the same problem repeated. Then i call LG customer care center, they were helpless and give me another number.. He is not taking the call !! Almost three weeks i am running to solve this simple problem, I am a media professional and i always need a smartphone for my daily use. Is there...
Complaint comments Read comments Complaint category Mobile Handsets

LG Electronics - TV model no. 21FU4RGE3AZ

User
 premkumar_ms2004 on Nov 10, 2014
TV model no. 21FU4RGE3AZ Today LG Technician came & repaired and informed that, The IC is not available in the market. he suggested to repair to local TV repair. Name: LG Electronics India Pvt ltd, 3351, KR Road, Banashankari 2nd Stage, Bangalore-560070 Invoice no. 18591 job no. 141108038762 Serial no: 002WTWY001777 Product : TV IMEI/RSN : ATRHLDP Date:10/11/2014 where i will get the IC. and in future how i will recommend the LG product. Regards, Premkumar 9738824053...
Complaint comments Read comments Complaint category TVs

LG Electronics - Microoven not being repaired Complain no RNA141028011729

User
 troublelg on Nov 9, 2014
I Contacted your service centre in varanasi an engineer visited us checked the equipment purchase in 2010 and charged a visit charge of Ra.337.00vide receipt no 03899 dt 29.10.2014 and endorsed a remark part pending. now forlast 4-5 days i am trying to contact your varanas service provider m/s S R Service but they are not responding. kindly do needful and get get my equipment repaired. A K SHARMA...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - un reliable product -LG LED TV

User
 madhuradighe on Nov 9, 2014
I bought led tv last year. N suddenly it stopped working your technician said front panel has gone in a year this is your manufacturing. How can we trust LG products if there is no life. Its like buy expensive product n waste money.I Will make sure at least my friends n collegues don't get CHEATED BY LG....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Poor Quality Support & Bad Service

User
 Zeel D Patel on Nov 8, 2014
Hello! I'm a regular customer of LG products, Since 8 years. I'm kinda attracted to it. And, we've a LG Microwave oven & LG Washing machine. But, after experiencing your dealers' talking attitude and poor quality support for the product, my confidence and trust on LG had been lost. So, after that experience, I bought 4 washing machines for me and my group, of SAMSUNG, just because of your dealers' poor quality support and talking style. Please take actions against this aggressive dealers, that's it. And, I've given oven for 'General Service' on 06-10-14 and they gave it back on 07-11-14,...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - May be used TV sold as new

User
 BLACKSEA on Nov 8, 2014
We bought an LG TV FROM A SHOP IN GOA.- CASA MADHAV ( 32LH3410 ) SCREEN 32'' 3D MODEL 1080P THE SERIALS NUMBER 212PLTV034337 We came in Mumbai, for more than two months our TV is not working.I have two kids who like watching Cartoon and Mrs.like to watch TV serials every night. More than 20 times we made complaint, we spend hours waiting for your people to come. A man from LG Arun - 9619298424 came one day, he asked for the bill, we gave him he said that the bill is fake and that the TV is an old model that has already been sold to someone else in GOA.We called the GOA branch, they send...
Complaint comments Read comments [1] Complaint category TVs

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