LG Electronics Customer Care

LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
+91 120 256 0941
+91 120 256 0900
+91 120 256 0940
Mobile:+91 99 5305 0430
Satisfactory Rating
1%
Complaints
3600
Resolved
17
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook

LG Electronics Complaints & Reviews

LG Electronics - Not providing spare parts for TV

User
 jagadeesh ujja on Aug 27, 2015
We purposed TV in Dubai model 49UB700T and shop owners assured us it has international warranty, when it was shipped to Bangalore panel went bad. I raised request on 19/06/2015 RNA150619048500. Technician visited and said panel has to be replaced and he will check that what all panel will work as 49UB700T model is not available in India. he took one week and confirmed that 820T panel will also work but no stock it may take 1 or 2 or 3 months and not ready to give any tentative date also, then after long struggle with customer care we contacted some team lead by name Amit phone number : +919986507755...
Complaint comments Read comments Complaint category TVs

LG Electronic India - LG Nexus 5 - Worst Product Quality

User
 rkhandelwal1988 on Aug 26, 2015
I have Purchased Nexus 5 last year in Jan. On 21st August 2015, it felt from a chair and my network is gone. I went to the LG service center in my city and they told me that motherboard needs to be changed and it will cost me 12000 Rupees. This is the worst product quality i have ever seen in smartphones. I have spend huge amount of money in getting this phone assuming that it will last longer. But now i am highly disappointed with the product. I have also raised this concern with LG customer service but they are not bother to reply. I would strongly suggest everyone not to waste money on...
Complaint comments Read comments Complaint category Mobile Handsets

LG Electronics - LED TV steel frame rusted

User
 Priya Singhania on Aug 26, 2015
I bought a LG LED smart TV in October 2014. The steel frame has caught rust in less than one year. The LG website gives contact number of a 24/7 cuatomer support centre. Response from this support centre was that they do not deal with this issue and we should try our luck with the service centre. No telephone nos given for the service centre. Only way to connect is to raise a service request online. I have done that too, but no response....
Complaint comments Read comments Complaint category TVs

LG Electronic India - Faulty TV after 2 weeks of use

User
 Shibaji Chattopadhaya on Aug 25, 2015
Dear Sir, I, Shibaji Chattopadhaya, was a very loyal LG customer since a long time. However, after my present purchase I'm really disappointed with your company. I purchased an LG 49 inch 3D UHD LED TV (Model No. 49UF850T) from Bajaj Electronics, Chandanagar, Hyderabad on 12th August 2015 for Rs. 1.23 lakhs. I was told that due to Independence Day Offers I'll be receiving some gift. However, I didn't receive any, not even the advertised ones. I was also told that I'll be receiving 4 pcs. of 3D Passive Glasses, but I received only 2 pcs. I was told that I'll be receiving 2 years warranty...
Complaint comments Read comments [1] Complaint category TVs

LG India Ltd - Defective product

User
 amitroy1962 on Aug 25, 2015
I purchased a LG Refrigerator Model no GC – B207GLQV, on 23/12/14 from CAMS CORNER, LG shoppe at Camac Street Kolkata . The serial no of the same is 410TRMF09451. Right from day 1, there are water droplets formation inside the machine in all places. We lodged complaint with the LG India and their engineers kept visiting us . The Dates of complains were 4th April’15, 17th April’15, 6th May’15, 7th July’15, 20th Aug’15, 24th Aug’15 . The complaint nos are 1. RNA 150508074179, 2. RNA 150820078966, RNA 150824026674. LG’s service technician Mr Arijit Nag along with Service Incharge...
Complaint comments Read comments [2] Complaint category Appliances

LG Electronic India - Fault in Washing machine and lack in customer support

User
 saurabhkv2202 on Aug 24, 2015
Dear sir/madam May I remind you that I purchased a washing machine of LG, from the ( Value plus retails, Varanasi) showroom with serial number - 206pnsv10862 dated 19/10/2012. my washing machine is under warranty which is up till 2018(AMC number- 150413072893) To the surprise of all, the washing machine did the best service for a for two years but now from past 3 months it has ceased functioning. Its washing machine system does not work properly and does not takes automatic water through inlet. It looks as if some fault has crept into its water sensor, we have tried using with different water inlet...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Reminder Complaint of LG Anmol Service Amritsar

User
 rohit verma on Aug 24, 2015
I purchased my lg refrigerator GL 225BNDE5 nearly one year ago. Its Ice/Evaporator assembly got some problem 1month before. I complaint about it, Engineer came and told to change its assembly. He drilled my fridge from outer side and take charges of 2300/-rs of evaporator assembly and drier ass. but provide bill amounting1817/- rs.(Anmol service, Amritsar, Invoice no. 144) I questioned about that he told he purchased copper wire from out side. After 2-3 days it stops cooling and I complaint again (RNA150519062670), engineer came adjust assembly little bit and go away. Next day I again faced same...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Reminder Complaint of LG Anmol Service Amritsar

User
 rohit verma on Aug 24, 2015
I purchased my lg refrigerator GL 225BNDE5 nearly one year ago. Its Ice/Evaporator assembly got some problem 1month before. I complaint about it, Engineer came and told to change its assembly. He drilled my fridge from outer side and take charges of 2300/-rs of evaporator assembly and drier ass. but provide bill amounting1817/- rs.(Anmol service, Amritsar, Invoice no. 144) I questioned about that he told he purchased copper wire from out side. After 2-3 days it stops cooling and I complaint again (RNA150519062670), engineer came adjust assembly little bit and go away. Next day I again faced same...
Complaint comments Read comments Complaint category Refrigerators

LG Electronic India - Poor service response and unavailability of spares for refrigerator model gl244gp4

User
 davinder behal on Aug 23, 2015
Poor service response and unavailability of spares for refrigerator model gl244gp4

Davinder behal


To lgservice
Poor service response and unavailability of spares for refrigerator model gl244gp4


Dear sir,

I had purchased a lg refrigerator model gl244gp4 from your esteemed dealer m / s hindustan traders co. South patel nager new delhi 8 on 27 / 07 / 08 vide bill book no. 103 and serial no. 5117.

I have been following up for spares with the service center at rama road delhi as advised by your customer...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Home theater

User
 Govinda Kaunder on Aug 22, 2015
I had purchased lg home theater in may 2015.Then the same will replaced on may 15 by some issue in product.But the new product also not working from last month. I had logged a call for maintainace but the service center refuse warranty without checking. The the call center not taking any complaint about this issue. please suggest your terms.at the time of replacement they promised for warranty extend for next one year....
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronic India - My 310 li frost free LG fridge shutdown after 3 days of purchase

User
 snehajoel2015 on Aug 22, 2015
My complaint number is RNA 150 819043833, I bought a new LG 310 li capacity refregerator from Relaiance Digital Sajapur road bangalore . After 3 days of delivery fridges stopped working we went and registered complaint on 19th august, technician from LG came and saw the fridge told that Gas leaking was there cause of defect in transportation. They told a replacement will be done in 3 days. We are suffering without a fridge for 4 days and no response from LG side after that visit of technician. We approached reliance digital they told without getting a mail from LG care they cannot give us a new...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - Lg tv defective screen

User
 Er VJ Prajapat on Aug 21, 2015
I have purchaseed LG LED TV on dated 28/04/2012 from LG showroom ratanada jodhpur now the sreen panel of above said Tv is not working. Your service engineer came to house on nov. 2014. As per telephonic discussion with Lg customer care your company is not manufacturering this screen panel Product anymore. therefore you are requested to arrange to repair this panel otherwise refund my amount of TV Rs.30600 ASAP. Otherwise i have to take help of court. Kindly resolve my problem earliest...
Complaint comments Read comments [1] Complaint category TVs

LG Electronic India - LG Washing Machine Service Complaint Letter

User
 kkalanithi on Aug 21, 2015
Hi All My Dear Friends This Is K.Kalanithi BBA.BL., Advocate (From.MADRAS HIGH COURT ADVOCATE'S ASSOCIATION) LG Washing Machine Direct Drive Rate Rs.92000/- Complaint Number. RNA150816036731.. complaint restered on 16.08.2015 not yet poper response from LG electronics, very poor services, kindly dont support for thes product THANKING YOU K.KALANITHI...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - Fault in Grill Module of LG Microwave Oven

User
 Subhash@1977 on Aug 21, 2015
My Microwave Oven was giving problem I had reported to customer care of LG electronics about the problem (RNA 150712055896), a rep ( Mr Rahul)of the LG Company attended the complain and opened the machine and told that the coil has gone faulty and needs replacement and that he will do it the next day, he charged me Rs 350/- and went, after that i kept on calling on the number provided but the rep dint come, my Oven was functional otherwise, other than the grill module but now it is totally non functional, after ten odd days i pleaded to the service engineer to at least make microwave functional...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - Faulty Refrigerator since Day-1 of purchase / Pathetic customer care / Incompetent Engineers / Please collect the fridge and issue a full refund.

User
 Prajosh on Aug 20, 2015
Hi, Ever since the purchase of my double door refrigerator, I am facing cooling problem. I had registered for demo and installation on August 14, 2015. Today it's August 21, 2015 and even now I am facing the same issue. I have made multiple calls to LG customer service. I have stayed on calls as long as 50 minutes without anyone coming back and responding to me. Asked for team leaders in customer service repeatedly but seldom does one answer the call. I had words with customer service agents who don't even try and listen to you. Interacted with the so called engineers who I guess don't...
Complaint comments Read comments [1] Complaint category Refrigerators

LG India Ltd - Washing machine fron load lying at service center since 1 Month

User
 Somesh sacheti on Aug 20, 2015
I have registered my complaint on LG custmor service care no. with Registration no RNA150720017169 get immidiate responce on 20th July 2015 Nishant enterprices Ajmer Mechanic came on 20th july and after checking told me that they need machine at service center and they will solve the problem and send this back in 2-3 days The mechanic asked me to pay service charges of Rs 330.00 witch i have paid to him on spot next morning the sent the vehical to take machine, i have paid for that also but since that day I am following them every day they are giving new date, rather say new excuses but...
Complaint comments Read comments [2] Complaint category Washing Machines

LG Electronics - Faulty Product, delay in service, delay in replacement, No payment for damaged other home appliances/product because of faulty product

User
 deepakVyavahare on Aug 20, 2015
HI, We bought LG Fridge from Madhu Electronics, Nashik on 2nd Aug, 2015. after 2-3 days our home electricity starts fluctuating. Called to Madhu electronics and they provided CC no., where no one picked up the phone calls[11th Aug]. Then my father went to his office and ask for details then he called to local customer care and registered something.[He could do it in first instance itself but for providng local CC no. he took 2 days.] Then next day 1 person came to home shown him issue, he said will come later on then he didn't came for next 3 days. Again I went to Madhu Electronics then...
Complaint comments Read comments [1] Complaint category Refrigerators

LG India Ltd - Unavilable of lg TV 32LG80UR ATR (IN) part with LG and improper service

User
 Vinayvasoya on Aug 20, 2015
Dear Sir, I regret to say that I have really bad experience with the service provided by LG. I had purchased LG 32" jazz 32LG80UR TV in Sep 2009 which has suddenly stopped showing display now. I have contacted customer care and registered the complaint. Your technician visited the house and within 5 min he concluded that the display/pannel is faulty and LG company have stopped this part(pannel) production and he further added he can't do anything further. I cantacted customer care again and they told me to contact LG service centre, they gave me 2 contact number. I tried both contact for continously...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Thick Vertical line on TV Panel

User
 yogeshgkulkarni on Aug 18, 2015
I purchased 42LN5710 TV 2 yrs back. (23 Jul 2013). Now it is showing Vertical black line on screen. My usage of TV is not more than 3 hrs per day AVG. There is no major damage to screen on TV Still it went bad. This must be fault with Company product. There are similar issues with other people as well....
Complaint comments Read comments [1] Complaint category TVs

LG India Ltd - S. Chakradhara Rao

User
 C Rao on Aug 18, 2015
Continuation of my LG Washer (Model: WF-S7512FN) repair complaint number RNA150724044343 on 24 July 2015 Two people contacted me about the repair on 14 August 2015, Sebatian (Cell number: 8297563633), and Eswar (Cell number: 8297562352) and said that it will be repaired my Monday 17 August 2015. It was not done, so I contacted Sebatian again, and he told me to call LG office at 040 40033769 or 040 40033770. I called both numbers several times and nobody answered. S. Chakradhara Rao I gave a complaint about repairing my LG Washer (Model: WF-S7512FN) on 24 July 2015, the complaint number...
Complaint comments Read comments [1] Complaint category Washing Machines

Share this page with others

Recently Discussed

23 hours 36 minutes ago
LG Electronics
Home theater
1 days ago
LG Electronics
i want lg kg 195 driver
1 days ago
LG India Ltd
Defective product
1 days ago
LG Electronic India
Faulty TV after 2 weeks of use
2 days ago
LG Electronic India
Fault in Washing machine and lack in customer support