LG Electronics Customer Care

LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
+91 120 256 0941
+91 120 256 0900
+91 120 256 0940
Mobile:+91 99 5305 0430
Satisfactory Rating
1%
Complaints
3552
Resolved
17
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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LG Electronics related photos (206)

LG Electronics Complaints & Reviews

LG Electronics - Defective Refrigerator Supplied

User
 NPradeep289 on Aug 3, 2015
I bought a LG refrigerator Model No GR-M772HLHM (606 Litres) from Electronic City, Kalkaji, New Delhi which was delivered on 29th July 2015. When the LG service engineer visited on the same day for installation he informed us that the Refrigerator has defective doors and that he will not be in a position to fix it and that he will speak to his seniors and let us know the solution the same day. Since the piece was defective and it is an expensive new equipment, we asked for the replacement of the refrigerator which was promised the very next day. Since then I have been following up with the Dealer...
Complaint comments Read comments Complaint category Refrigerators

LG Electronics - Get my LED-Display replace right at my home and get my money back immediately

User
 ISaurabhKushwaha on Aug 3, 2015
Sir/Madam This would be treated as my LAST AND FINAL DIRECT CORRESPONDENCE with the company, If proper resolution is not provided in this, Constrainedly, I’ve to sue in the court. • On 18 June 2015, I’d purchased a display for my LG LED TV 32"_Model No-32LN5110-TB, which is absolutely defective, IT’S COLOR ARE DULL and not as vivid as it should be. • I just want to GET MY LED-DISPLAY CHANGED right at my home and get my MONEY BACK immediately. • For your own satisfaction about the genuineness of the defect, I absolutely, need to get EXAMINE the same from THE INDEPENDENT TECHNICIAN...
Complaint comments Read comments Complaint category TVs

LG India Ltd - Not in warranty from snapdeal.

User
 Abu Sali on Aug 1, 2015
I ordered LG Led TV on 12th of Jun. It's a defect product and it's not working. LG India telling me that it's not in warranty.. I don't no why snapdeal is making us fool by telling that it's 100.% genuine. I want to raise a complain regrading this issue. Don't try to delete my post. Model no: LG 22LB454A ORDER NO: 6722739816...
Complaint comments Read comments [2] Complaint category TVs

LG Electronics - Product not accurate

User
 Nanajit on Aug 1, 2015
I had purchased a 24 inch LG LED tv model no.24LB452A and serial no.503PLBL0483411 from local vendor (Sargam Electronics, Tangla, Assam).But unfortunately i have found that it is actually 22 inch. So, what's the matter. Please justify me....
Complaint comments Read comments [2] Complaint category TVs

LG Service - Improper Product and BAD Service and harassment by LG Service Dept. Karnataka

User
 himadridas99@gmail.com on Jul 31, 2015
We have purchased a LG Microwave Oven (30 Ltr) MC80 from Adishwar Puttenahalli Branch –Cust code PT20191 & Bill # CRW-4135. However oven was stop working sometime in the month of Jan 2015. We have informed to LG service center and they have resolved the issue replacing a part, chargeable basis (1456/-) on 17th Jan -2015 ( Job # 15030 5086477). However again within a month time the same problem occurred. We have again informed service center, the same service person has come & resolved the issue, but, this time he has replaced another part. But again within 15 days’ the same recurring problem...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Tv wall bracket not given

User
 Yashank Desai on Jul 30, 2015
My product is a Lg smart led tv 4k ( cost=1, 42, 000) My product is 11 days out of warranty I am requesting for a wall bracket from the company...and the company is not ready to gove it to me. They are charging 3500 rupess excluding tax. So i wanted to get it for free as wall brackets come with the t.v and i did not get one. Its not even like the t.v has dome error and i am requesting for the service...the problem is there is no wall bracket...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Discouraging behaviour

User
 shenoysm3 on Jul 30, 2015
The LED TV at our house has issues in display and the reason being diagnosed as faulty motherboard. As per the commitment, part was to be replaced in a couple of days but till date, the issue is not resolved. The complaint date was 13/07/2015 and the complaint number was RNA150707076030. There were several contact details provided stating the designation as regional heads, both are not picking the calls till date inspite of several tries. 1) Princy - 9539007852 2) Sudeep - 9539931555 Kasaragod service center is not providing proper answer. They come up with several statements like part is...
Complaint comments Read comments [1] Complaint category TVs

LG India Ltd - Non-availability of Parts

User
 sokhiharraj on Jul 30, 2015
LG Tromm 5.5 Kg Front Load Washing machine (model WD-85295NP) Complaint No. RNA150723031717 dt. 23-7-15 LG service people failed to repair my machine citing unavailability of spare parts. Multiple service engineers cheked on the machine - one said there is a sensor error, another said that pressure switch is malfunctioning, finally they said PCB error - and then ultimately informed me that the spare parts are not available anywhere in India for that model. Further, they advised me to contact a local repair person who could have spare parts as he was an ex-LG service centre person who could...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - Kindly get my LG LED Display replaced immediately and get my money back

User
 ISaurabhKushwaha on Jul 29, 2015
Sir/Madam I had purchased a LG LED TV 32"_Model No-32LN5110-TB in Oct 2013 and it starts causing problem with its display from the very beginning. Even I had registered a complaint on 08-10-2013, compliant no: RNA131008056567 and many more complaints, to replace the defective piece but engineer did not entertain the request and temporarily repaired the same, which would now results for permanent wickedness. Therefore, Again I registered a complaint on 22-06-2015, compliant no: RNA15062205388 to change the display but at this call LG Engineer Mr. Sandeep Kumar offer me to get RMC on the defective...
Complaint comments Read comments [2] Complaint category TVs

LG Electronics - Product Under Warrenty_Not providing repair/Replacement

User
 Sachin819 on Jul 28, 2015
Date Incident :-21 Jun 2015 Complaint Number :- RNA 150622037108 Service Center Number :-022-65670052 Product :- TFT LCD Monitor Request for Repair as the product, as it is under warranty. I am using LG monitor model no E1942C from Mar 2013. This product is under warranty of 3 year. On 21 June 2015 i had called LG service for Monitor related issue. The service engineer from LG side visited on 22 June 2013 and identified the problem. He told me one parts needs to replaced and it will take 3-4 days for the same. After 4 days i got call from service center that they don't have the parts...
Complaint comments Read comments [3] Complaint category Computer Hardware

LG India - Extremely poor service - Disgusting !

User
 Aarti N on Jul 28, 2015
My registered mobile number is 9930470088. Since the last 3 months, I am facing recurring problems, with my LG 365 litres double door, 3 years old refrigerator. I have been lodging complaints, only to hear the foll feedback : a) Part is called for b) Part has not yet arrived c) When the part will arrive, we will repair your fridge. The complaint lodged last week, is not yet resolved. I only keep getting assurances from your team but nothing happens. The engineer (have serious doubts on their capability) who came yesterday, brought a compressor, since the earlier technician found a...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Bad hardware and even worse after sales

User
 Amritabh Bhattacharya on Jul 26, 2015
I bought an LG split ac on 07-06-2015. After 2 weeks, the indoor unit started leaking water. I registered a complain and was solved for the time being. Again after 2 -3 weeks it again started to leak water from the Indoor Unit. Again lodged a complaint, and a technician came and did something. The water dripping was stopped for a while. But after few hours it again started. again I lodged the complaint. But now am getting to hear that the "Service Centre" is of on that particular day so i have to wait for their mercy to get my problem resolved. Now my question is if LG is promising to resolve...
Complaint comments Read comments [1] Complaint category Appliances

LG India Ltd - Unavailability of LCD TV 32LG80UR-ATR parts and unsatisfactory service

User
 arvind kumar tripathi on Jul 25, 2015
Dear Sir/ Mam, LG Electronics, I Arvind Kumar Tripathi had purchased one LCD TV 32 inches [Model No. 32LG80UR-ATR; SET Serial No. 812LPFJ0006003] from kara bazaar motijheel which was organized in Kanpur there my tv was booked with your dealer Mahlotra Agencies in front of Mariumpur Girls Inter College, Kanpur in the month of March-2008. Since then it was performing well enough till dt-03/06/2014 afterwards there were some serious electronic problems occurred like LOSS of DISPLAY and SOUND VOLUME every after 15 minutes or HALF an HOUR of its running. Then I contacted several times on LG Customer...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - LG washing machine not repaired .reason being delay/non availability of parts a

User
 snand on Jul 24, 2015
my lg machine whuch i purchased from madaan electronics, ambala cantt stopped working on 14th july2015. a complaint was registered on 15th july 2015 but the staff came on 17th evening just checked and left stating that they will come back with a new pcb of the machine. they came after two days and changed the pcb. well after they left the machine was not holding any water it was directly going down the drain pipe after constant calls they picked and some other staff came next day giving altogether a different diagnosis that the wiring needed a change and they didn't have its part, well after two...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - Old discontinued Model of Refrigerator sent to my home instead of Model that I selected

User
 Staneja2014 on Jul 24, 2015
I bought a LG double door refrigerator (Smart Inverter) Model No lg-GL-D402JPZL from Super Electronics Pvt Ltd, WZ-44/2B, Krishna Puri, Outer Ring Road, Vikas Puri, New Delhi -18, through its proprietor Mr. Rajinder Singh (9891344443, 011-25997123. To my shock, the model delivered and installed at my residence in my absence was an old and discontinued model. I called the dealer next day and requested to change the model. He kept on giving one or other excuses. Finally, He introduced me to Mr. Tarun Kumar, Area Sales Manager of LG (9873337925)for West Delhi. Mr. Tarun assured me that he will get...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Issue with lg led tv.

User
 GajendraV on Jul 22, 2015
We purchased a tv Model no: LED/47LE5500 on 04-03-2011 from unilet bangalore. We had taken an AMC on 27-july-2013 for a period of 3 years by paying an amount of 23, 468 rs. On 6-july-2015 we had registered a complaint regarding poor picture quality Vid complaint No: RNA150706028190. lg service engineer had come on 6-july-2015 by name Abuswaleha M had inspected and stated that display panel need replacement and it requires 7 working days for arrival of parts. On 15-july-2015 they have informed over phone that panel is not available and the TV will be replaced within a week's time .But till now...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Call not attended several time

User
 s k rathi on Jul 22, 2015
Greetings,

We are using the LG Electronics Products.

I have called 10 times for your service center people last 3 days Only call going and waiting but none of the service people

attending call nor calling back and my call charges going on. I am retired person i donot have much money to spent for call.

My Front load Washing Machine making lot of noise. Request your support to rectify the same free of cost without ant delay.

Awaiting your prompt response with reply

Model No. WD-80495NP

Thanking...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Washing Machine - Very very poor service and lire the employees of lg and harassment to the customer

User
 Heri on Jul 21, 2015
I Harish shah cell no 098252 03686 staying at Ahmedabad. I have very very worst experience about the lg company. My complained was for the washing machine. The drum of the lg washing machine fully automatic top loaded all of sudden broken while working. I had given complaine on toll free no. A technician from the service station from Ahmedabad came and told me this machine to be taken at service station for replacing the drum for that they will charge nearly Rs. 600/- for transportation and Rs.550/- service charge. After 2 days they had taken WM at their service station. After 2 days they gave my...
Complaint comments Read comments [1] Complaint category Washing Machines

LG India Ltd - LG Product - Poor Services under AMC period

User
 hpsinghk on Jul 21, 2015
Would like to apprise you that I had brought LED 32” in the month of November 2013 and make the AMC on 5th July 2015 through your executive Mr. Rohan (8860622644) before making the AMC he had made the video and take the lots of photograph. After that he had made the Annual maintaince contract. But unfortunately on 19th of July the suddenly black screen is appearing in LED, display was not coming, I had lodge the service complaint, your service engineer told that display panel is not working, it will replace. He has forward the complaint to your service center. On 20th of July you service executive...
Complaint comments Read comments [1] Complaint category TVs

LG India Ltd - LG Electronics - Poor product and service support

User
 RAHUL DURAISAMY on Jul 21, 2015
Dear Sir/Madam This is Rahul D from Chennai. We have problem with LG washing machine which is under warranty. Cloths washed using this machine get faded away. This complain as been raised in April 2015 wide service request RNA150413042339, RNA150413039294 again in June 2015 wide service request no:RNA150601023144, RNA150608043691, RNA150601023144. No proper solution is being provided on all complains. We are extremely regretted buying an LG product which has very poor performance and customer service. Service engineers doesn't pick phone call and provide proper feedback. We have lost cloths worth...
Complaint comments Read comments [3] Complaint category Washing Machines

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