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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - 55 inch LED TV

User
 sathish.jai21 on Jan 30, 2015
Hi, My name is Sathish and I am from Chennai. I am loyal customer of LG from 2004 when I bought the first LG product (double door LG fridge). From that time I liked LG product and I bought 2. 1.5 tonne split a/c in 2006 3. 1.5 tonne split a/c in 2010 4. 1.5 tonne split a/c in 2013 I was very happy with LG product and service. So when I planned to buy a 55 inch LED smart TV investing (1, 50, 000) I did not go for other brand. I trusted LG product and invested the money 5. 55 inch LED TV in 2013 6. Home theatre in 2013 7. LG washing machine in 2014 (switched from IFB to LG) After...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - LG MO 8089-30 LTRE CONV (MICRO OVEN) IS OUT OF REPAREABLE

User
 arunmdesh on Jan 28, 2015
I have purchase a LG Micro oven from log shoppe (Joti Electron SHOP NO 23, 24, 25, Shrey palace Santoshi Mata Road Kalyan on dated 1-11-2010 bearing model no. LG MO 8089-30 LTRE CONV (MICRO OVEN) for Rs 11700/-. We tried to contact LG customer service center and explained the situation, they visited my place for complaint & replied that oven can not be repaired, Within span of four years oven is out of order, what about the amount paid against purchase of the oven.I would like to kindly mention that I got call from service center that sine I called them before the period of four years they...
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LG Electronics - No replacement even after commitment

User
 ramansharma75 on Jan 28, 2015
i filed a complaint through customer care under complaint no RNA on 07-01-2015 that there is a problem in picture. After one day service executive came and said its part is to be replaced and on 21-01-2015 ha again came and said it is to be replaced because of problem in the pixels. So till date it is not replaced. So please do the needful as soon as possible...
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LG Electronics - Wrong info by LG L70 Dual D325 Internal Memory(only 1.5GB Not 4GB)

User
 jddineshjd on Jan 26, 2015
Dear Sir, I Bought about said Mobile in a LG store after Referring Websites like LG & Flipkart. In Tech Specification Internal Memory of the Phone is Given as 4GB, But in the device it shows Total Device Memory is 1.5GB, out of this, the pre-installed apps occupy around 600MB. So effectively, you get only around 900 MB. The main disadvantage is that some apps cannot be installed/moved on SD card. AFTER MULTIPLE CALLS AND EMAILS, LG CUSTOMER CARE PEOPLE ARE GIVING VAGUE REPLIES AND ARE NOT WILLING TO HELP IN ANYWAY,...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronics - Problems in the Refrigerator

User
 Susmita61 on Jan 25, 2015
Complaint I had purchased the refrigerator Model No. GLM393YPJX on 04.05.2014. From the 4th day itself, I have been complaining about the insufficient cooling. Representatives of the company did come to attend the problem but they couldn’t rectify it. One Mr. Gurvinder, conceded that the refrigerator had some fault; he took the photograph of the refrigerator and freezer and assured that it would be replaced within 15 days. However, as even after a lapse of almost a month since, I didn’t hear any news, I was constrained to lodge a complaint again. Your representative Mr. Jayant came on...
Complaint comments Read comments [1] Complaint category Refrigerators

LG - Non fulfillment of Service Request pending over 1 month

User
 Apoorva Dabri on Jan 23, 2015
On Dec 22 2014 I booked a complaint with LG as the microwave stopped working. (Complaint Number – RNA141221093421).
The engineer came home and told one part has to be replaced and he will come with the part within next 3 days.

On Dec 29 2014 we get a message that the complaint is closed, by service center, the truth being the microwave is not fixed. A new complaint number is created. I don’t know why if the previous complaint was not fulfilled what the need of opening new complaint number is? (New Complaint number RNA141230013458 ). May be the call center wants...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - Defective LG refrigerator

User
 nbanaji on Jan 23, 2015
This is with reference to the fridge (GL-D302RPJL/2014) that I purchased on 19th Dec 2014 from Amazon (invoice attached). Within 1 month itself, the fridge has got spoilt (compressor and pcb not working). I reported this issue to LG customer service on 18th Jan (RNA150118077957) and just today put in another request to replace the defective refrigerator(RNA150123007802). The LG person has come multiple times to my house. At one time, he said compressor is not working. At another time he said, PCB is not working. This is going on since few days now. The fridge is under warranty used for only 1...
Complaint comments Read comments [1] Complaint category Refrigerators

LG India Ltd - Unsatisfactory performance of the mobile phone

User
 jayant900bhu on Jan 23, 2015
respected sir,
i have purchased an LG g pro lite "D-686 ON 19/2/2014 . but after 1days it starts hanging during the calls and got restarted so on 21/2/2014 i have taken it to the service center and got it repaired after 1 hour then after one month it was getting heated while using the mobile for continues 3 minuets and its touch was not working properly again i had taken it to the service center on 29/3/2014 they had changed its motherboard and hand it over to me after one month like wise the problem was repeated again and again every month "21/4/2014", "2/6/2014"...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronics - Irrepairable 32LG80UR LCD TV

User
 vishal67 on Jan 23, 2015
My LG LCD TV 32LG80UR Model 2009 got damaged due to lightning fall on my building in August 2014. I lodged a service complain at the LG Service Centre Bokaro Steel City (Jharkhand). They sent a repair technician who after examining the set said that the Motherboard needs to be replaced, but it is not available. The set would be repaired once the motherboard is available. 15-20 days passed and finally LG service centre said that LG has stopped manufacturing the set and spare was not available. As a take back policy LG would take the set back and pay the balance amount after deducting the depreciation...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - fault in LED TV

User
 Bishan Singh Malik on Jan 22, 2015
On 19.10.2014, I purchased LED TV Model No. LG LED TV-47LB750T vide invoice No. SPP-014426 of Rs. 75, 000/-. Few days back we noticed a hair breath line at the top of left side. After 3/4 days I noticed that the line is increased slightly. On 20.01.2015, I lodged a complaint through 'Sargam' from where I purchased my TV. After sometime I received a call from mobile NO. 8130594785 and enquired about the defects. When I intimated details, the person who contacted me told that the fault is ours end. About 3 hours later he visited my residence to check the fault. But as he was pre-minded to declare...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Repairs to Regrigerator

User
 Gajendrula Venkata Ramana on Jan 22, 2015
I purchased a LG fridge on 13-11-2012 – Model No.GL225BEDG5/2012. On 01-01-2015 a small fire broke out in our house and left-side top portion of the fridge caught fire and about 8” of top portion damaged. The fridge is working OK. As some burn smell is coming from the fridge, I booked a complaint to your Customer service on 02-01-2015 – complaint No.RNA150102086387. Your technician attended to the complaint on 03-01-2015 and said that gasket of the door to be replaced and gasket was replaced on 08-01-2015 and a charge of Rs.503/- has been collected from me. As burn smell is still coming from...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - LG service and product issue

User
 sank.dongare10 on Jan 22, 2015
Dear Sir, please help me on below issue if possiable. I buy LG product before 6 month ago, I purchase model LG 42LB5820 before 1 week i was facing issue with tv picture.so i raise complaint for this RNA150115098093.Engineer has rectify issue he has replaced AV PCB as on tomorrow (20-01-2015) only. But from today onward i am again facing issue with TV . after changed part yesterday My TV model is showing in setting NETCAST4 instate 42LB5820 .So why this wrong part has installed.? Due to this wrong part i am suffreing Contact num :- 02 233088383 / Mob:- 7208002800...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Defect in Front Loading Washing Machine

User
 tutu61 on Jan 19, 2015
I had purchased a LG Front Loading Washing Machine (Model No.F8091MD2)(Sl. No.3023NFS1W947) on 27/04/2013 from Jyoti Electronics, Burla, Sambalpur, Odisha. From the beginning it has been giving troubles i.e there is sound in the machine during washing/drying. I have given several complaints regarding this but it could not be rectified by the technicians. During my stay at Burla, Odisha the machine was taken to LG workshop but the same problem persists.Now I am posted at Chhattisgarh on transfer. My address is - Qr. No. D/3, North Jhagrakhand, Manendragarh, Korea (CG). After coming to this place,...
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - Escalation - Request No - 150118077327

User
 sumit balwani on Jan 19, 2015
Hi There has been several instances now that the complain is closed by LG service centres automatically without addressing the issue. This is highly unethical. I have an LG television and got AMC done for 5 years in 2010. First of all the there have been numerous faults in the television and it goes into non working state very frequently. Then Its very difficult to get the complain register. Even when the complain is registered the technician never visit on time. Almost in all occasisons when the complain is addressed, the repair was not successful in first attempt. Worst of all, the...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Escalation: Poor customer service‏ - Issue not closed for more than 7 months‏‏

User
 Abhishekjha1103 on Jan 18, 2015
Hello, I am following up for more than 7 months now to get help in resolving issue related to micro-oven we bought last year. It has been a nightmare to follow-up with customer care and LG technicians. They have been looking after the issue but finally the machine completely stopped and they requested to take it to the service centre which i refused and requested for replacement as we started noticing these issues after few month of purchase. But the respective officials are not ready for replacement as well as they expect me to believe them and again wait for sometime to get the issue resolved...
Complaint comments Read comments [2] Complaint category Appliances

LG Electronics - Complain No. - RNA150116040981, LED TV 32" Screen Brocken because of duplicate wall mounting

User
 santoshsingh88 on Jan 18, 2015
Dear Sir, Myself Santosh, I was purchased a LG LED TV model is LB56 in the month of November and your company executive visited to my place and wall mounted the TV, the wall mounting meterial is not the original LG product and because of duplicate wall mounting my TV has fallen on the table and full screen is smashed. I spoke to dealer and to your LG persons, also I raised the complained against the same but I'm not getting any solutions from the LG. Your service engineers are saying that I have to pay Rs.13000/- for new screen, now my concern is why I have to pay any amount to LG? If...
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LG Electronics - LG fully Automatic top load washing machine.

User
 mennakath on Jan 17, 2015
I had purchased a LG fully Automatic washing, machine from Reliance Retail Limited at Kakinada on 29.06.2014 vide POS No. 008727151. In November 2014, I had lodged a complaint under RNA 14141109055443 on 09/11/2014. When nobody attended to the complaint I contacted the customer care and I was told that the address couldn't be located. When a machine can be delivered on the same address, it is difficult for me to believe that a mechanic couldn't trace my address when he had the mobile nos with him. I lodged a complaint again on 11/11/2014 under RNA141111025336. Fortunately this time the mechanic...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - Faulty LED MONITOR by LG

User
 Sabil Ur Rahman on Jan 17, 2015
Dear Concern, I purchased one LG 21.5"E2242T Full HD Ultra Slim Design LED monitor on 17th September 2013 with warranty of 36 month . But on 8th Jan'15 suddenly we found problem in the display of the monitor . After that we contact with LG AGENT -VISSION TEHNOLOGY at Gazipur from where we purchased the monitor .But till now we didn't get any positive response from the agent . They are just keep telling that it is not possible to rectify the problem . From the customer point of view it is just one kind of cheating . From a global brand like LG we can't expect this . You are requested to give us...
Complaint comments Read comments [1] Complaint category Computers & Accessories

LG Electronics - instead of repairing advice given to replace the parts

User
 rajendra khoala on Jan 15, 2015
Dear sir, kindly note that we are using home appliances of LG company only as it is a trusted one, like TV, freeze, micro oven etc.I am very sorry to tell you that as LG is a such a big company but we have not getting satisfactory services from your side.I have a 42" LED TV with 3D effect and it get disturbed on Saturday dated 10.01.2015.we registered a compain having complain no.RNA150111013072 to solve our issue, your technician came on Monday evening and looked for the fault.He told us to replace the PCB which cost nearly about 6000/-. I just have a question that why we have to replace the...
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LG Electronics - LG Electronics regarding Dealer,

User
 mani2262 on Jan 14, 2015
Hi Sir/Madam, I am manikandan from Thanjavur, Tamilnadu-South India. Today I had purchased one LG TV 32 inches from your authorised showroom Thanjavur. LG Shoppe No:1 Municipal Colony, Medical college road, Thanjavur. I am paid cash of Rs 24, 100. They provided one stablizer as free gift for that LED TV. After i am reached home. I am opened and check the stablizer is not able to connect to that Tv because of TV power supply contain Three pin top but provided stablizer contain only Two Pin and again i am called to that showroom regarding this thing. They roughly replied it is free thing...
Complaint comments Read comments [1] Complaint category TVs

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