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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - Non availability of parts for LG side-by-side Refrigerator.

User
 bindoos on Oct 24, 2014
The LG side-by-side refrigerator model no. GR-L227WTQ which we purchased from Dubai on 12.05.2012 is not cooling from 28.09.2014 onwards . I bought this costly and big refrigerator keeping in mind the needs of my family and also as a long term investment. I registered a complaint with customer care on 28.09.2014, complaint number RNA140928040707. On 01.10.2014 your service advisor visited us and we were informed that the problem was related to gas leak and the concerned service advisor would check the fridge on the next day. After repeated calls, the concerned technician arrived on 4.10.2014 and...
Complaint comments Read comments Complaint category Refrigerators

LG Electronics - Regarding miscommitments for Demo

User
 Ashish_D on Oct 24, 2014
Dears, This is with reference to purchase of Microwave Oven of your brand. I would like to inform that this is my first LG product. It has been 5 days buying this stuff still demo has'nt been provided to us. We were informed to provide DEMO on 3rd or 4th day from purchase. Apart from this we got a formal call in the evening around 7;30 to 8;00 pm on 3rd day (22/10/2014) informing to attend the demo on 23rd October. We got another formal call on the 23rd October that your engineer would be coming after mid-day. Considering the ocasion of Diwali it is justified that everyone wants to enjoy the...
Complaint comments Read comments Complaint category Appliances

LG India Ltd - Worst service ever

User
 kumudsh on Oct 24, 2014
Worst service ever - washing machine didnt get repair
Pathetic Response: RNA141021022333
I would recommand no one to buy LG products due to pathetic service centre where you keep calling and they dont even care care to provide a service for a product.
I had a LG-DD washing machine which is not even 1 yr old. I was getting issue that it was not getting started.
I called Customer care(1800 180 9999(Toll Free)) more than 1520 times... first i called on 6 oct, then on 8 oct, then, 11 oct, 20th oct, 21, 22 oct and again today 3 times from morning.
Every time they told...
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - Problem about refrigerator cooling

User
 zabi1259 on Oct 23, 2014
My name is Syed Zabiullah, Iam from Cuddapah which is located in AndhraPradesh. I bought a L.G Refrigerator in a Cuddapah city Showroom, But from the day of the Purchase of the Refrigerator there is no cooling at all. I Complained to the nearest service center, The Technician came and informed that some part need to be changed. After this, He neither changed the part nor giving response to me. He is just telling me that you have to switch on the refrigerator for 24hrs, Then he'll change the part. Iam Providing the Refrigerator model details and about the warranty. Refrigerator Model: GL-225 Date...
Complaint comments Read comments Complaint category Computers & Accessories

LG Electronics - False promises and pathetic service

User
 yagyaseni on Oct 23, 2014
On 21st of October I bought a LG 42 inches LED tv worth 45000 from the superstockist Anandamela in Siliguri, North Bengal. We bought it keeping in mind the auspicious ocassion of Dhanteras. Prior to buying it we were assured that we would be provided a LG dvd and an airtel HD connection for free. We were also promised that the installation would be done on the day itself. But I am very sorry to state that LG and Anandamela turned out to be tricking people with such offers in order to trap them. After the payment was made only then we were told by the superstockist that the dvd was out of stock and...
Complaint comments Read comments Complaint category TVs

LG Electronics - No spares provided

User
 Umesh Agrawal on Oct 22, 2014
LG 42" LED TV.. just 3 years from Date of Manufacturing and NO SPARES AVAILABLE. this is what your Customer Service replies.
The Screen of my TV got damaged. Your technician attended and gave estimate of Rs. 18, 000/- for repair within 10 days. I said OK, please do ASAP.
After 7 days.. I get the call that SPARES ARE NOT AVAILABLE and the MODEL IS OBSOLETE. In just 3 Years??
Complain No: RNA140928034055....
Complaint comments Read comments Complaint category TVs

LG India Ltd - LG Refrigerator

User
 sudhakannan on Oct 21, 2014
We bought a LG double door Refrigerator by jul 3rd...within 10 days i started complaining about low cooling...they send technicians to check..but they kept in very low cooling and went...same thing happening for two weeks..and i asked for replacement...then we got new Refrigerator same model...after one week same problem i faced...again same technicians and same thing they were doing...but no use..and they were blaming us only..and they were telling that you should not keep vegetables for more than 3 days..and dont keep coconut like this and all...and i fed up with this and i asked for refund..i...
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LG Electronics - the one slot of mobile is not working properly from the first date of purchase

User
 vipu on Oct 20, 2014
Dear sir, I brought a mobile on Dt.12/09/2014 The model is LG -L60(X-147). from your authorized dealer. the one slot of this mobile doesnt work properly. Sometimes it read the sim other wise it didnt. Sir i am very faithful about LG Product, but it breaks m trust. Sir please look in to the matter . THANKING YOU Vipul jain +91-8899647249...
Complaint comments Read comments Complaint category Mobile Handsets

LG Electronics - LG Refrigerator Cooling Issue

User
 sharihar on Oct 20, 2014
Hi, I am subramanian. I brought one LG Refrigerator 6Months back via online. Immediately after 1month, it was observed that there was no cooling inside the refrigerator. Upon raising a complaint in LG Customer care, one service engineer came to my home (after calling the customer care for multiple times) and repaired it. He refilled the gas and said its OK. We felt happy thinking that every thing is fine. But the real nightmare is awaiting only. After two months, again we hit the same issue. Again we register the complaint and repeated the same story. Service engineer came, refilled the gas...
Complaint comments Read comments Complaint category Refrigerators

LG Electronics India Pvt. Ltd - Not giving Replacement of LED TV

User
 Bhushan1002 on Oct 18, 2014
Dear Sir / Madam, I am Naresh Sitaram Patil, mobile number-9967223191/9029591626/8286013244 I aggrieved customer of LG electronics. I purchased LG LED TV on 15/09/2014 from Arcee Electronics Vashi, Navi Mumbai-400076.But after 10 days of installation of LED TV there is problem in TV input I lodged complaint on LG Call center and complaint no is RNA 141007023281. Company send service engineer and tell as that there is problem in LED TV Input panel we have replace this panel but company not ready for LED TV replacement. LG COMPANY PROVIDE US FAULTY LED TV HENCE SHOULD GIVE REPLCEMENT So...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - LG Television REPAIR ISSUE

User
 deepak_roy on Oct 18, 2014
FYI Write the letter to the LG Service Centre. Dear Sir, With reference to our numerous e-mail and telephone regarding the repair of the Television, I have Television the Model No. 21FU8VGE and Serial No. 901NLHV002161. We have logged a complaint regarding the repair for the same on 8th October 2014.In this regard I would like to describe the following:-For the repairing LG technician (Mr. Manoj) has visited the place and he find the fault is in the Integrated Circuit (I.C.). The Part No. is VCD4924RP080. Now the Mr. Manoj has (technician) denied the same part will not be available in...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - serious problem in LG LED TV

User
 canara on Oct 17, 2014
Dir, I have purchased LG 22 Inches LED TV (model no 22LN4055ATR)on 21/09/2013, but after 7 months we got started display problem, we have complaint regarding this, after following this problem continuously 1 month then they have replaced that one on 19/06/2014 with the reason that unable to repair, but again we are getting problem in this TV that it is automatically getting switched off, again we have to start it.Now we fadeup and dont want any replacement, pls return my cheque so that we can go with another company....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Non receipt of extended warrenty card

User
 deeep74 on Oct 17, 2014
Please note that i had purchased LG smart TV LED 32LB5820 Chasis no.DGK-409PLAG071451IN on 23/09/2014.I had applied for extended warrenty throu the LG tech who had come for installation by handing him a cheque amountingRs 3804 favouring LG.I was told i would receive the necessary documents within 3 days..The cheque got cleared from my account on 30/09/2014...On enquiring from the servicing centre a week ago, i was told that i would soon receive an sms regarding the same which too failed to reach me.The mail i received as a resonse to my mail stated to contact concerned person which was never attended....
Complaint comments Read comments [2] Complaint category TVs

LG Electronics - LG Refrigerator issue

User
 Shrinivas sonnad on Oct 17, 2014
To. The manager LG India. Dear sir, We have purchased LG side door refrigerator on 12/5/2013 from Harsha Shop Belgaum. Model no.GCL-217BPXV. Serial number 209TRGQOQ991. Contact code 4CE01185. We are getting serious problem with freezer compartment which is not getting corrected by repeated services and repair by the technicians of nearby service centre-Madhu electronics Bijapur The series of events are as follows. 1.in 1st week of August we noticed that light is not working in refrigerator compartment and complained to costomer care.no.RNA140806052816. Technician from Bijapur visited...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Grievance regarding the complaint of Television

User
 danish7 on Oct 16, 2014
My television got failed third time after repair by your executive. I had registered a complaint a complaint for repeated failure 23rd Sept, 2014(Complaint No- RNA140923014104). Your executive visited and ordered some Part(updated received on 25th Sept.) and taken TV's PCB with him for Repair. On 29th Sept complaint got closed without any repair. Your executive visited on 31st and fixed back and PCB and made television operational but as soon as he leaved it fails again in next half hour I had called him and hoping that he will visited further and fix the problem but all in vain. On 9th Oct I have...
Complaint comments Read comments Complaint category TVs

LG Electronics - WORST QUALITY DVD LENS WORKED FOR 3 MONTHS FEELING CHEATED BY LG

User
 sureshswami87 on Oct 16, 2014
18001809999 HELPLINE NOT WORKED IN NIGHT AND PUTTED ME ON HOLD FOR LONG TIME. PREVIOUSLY I WAS TRYING TO MAKE SERVICE REQUEST ON 18001809999 BUT THEY SUGGESTED ME TO BUY LENS CLEANER CD WHICH HAVENT WORKED FOR ME AND WASTED MY TIME AND MONEY AND MAKED MY PRODUCT OUT OF WARRENTY WITHOUT LOCKING MY DVD PLAYER COMPLAINT IN THEIR SYSTEM I AM FED UP BY THESE CHEAP TRICKS EVEN HAVING SUCH GOOD REPUTATION IN THE MARKET NOW I GOT AN IMAGE OF LG COMPANY AS "A COMPANY WHOOSE PRODUCT AFTER PURCHASING WILL WORK FOR 1 YEAR THE GUARANTEE PERIOD AND AFTER AVAILING SERVICE WILL WORK FOR 3 MONTHS ONLY AGAIN THE...
Complaint comments Read comments [2] Complaint category Appliances

LG Electronics - 55 inch LED TV defective for over 2 weeks

User
 Kooper on Oct 15, 2014
I had lodged a complaint with LG service toll free number on 30th September'14. A technician arrived on 3rd October'14 and stated that the SMPS was defective and he would return with the component. 2 days later we were informed that the part may take another 2-3 days. All that also got over on the 9th. Now sitting on 15th we still await fixing of our TV. Also service centre continuously promises to put the complaint on URGENT status but no one calls. Attempts to reach the area service centre and Ms Anju consumer service representative have led to no contact. Only promises. Before I go to court...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Front loading washing machine

User
 mmuummuu on Oct 15, 2014
I had registered a complaint, complaint no RNA140922075502 dt 23/09/2014.The service man came and said the machine needs the drum /washer/two bearings to be changed.He said the charges would be Rs 5200/-After one week the service engineer gave some stories, and some more stories which i do not want to pen.I registered another complaint No RNA 141004099673 Dt 4/10/2014.I have been speaking to various people IE Imtiaz(9028840421)/Pankaj Kulkarni(9545594755)/Kishor Powar 9545505585/Gaurav Gurjar(9823317190) on their resp mobile phones. All these people had only promised all wrong things.I was to go...
Complaint comments Read comments [3] Complaint category Washing Machines

LG Electronics - Lg 3d led tv 6130 display problem

User
 skrishnakumar.pradeep on Oct 15, 2014
I purchased a LG 3d led tv 6130 from lg best shop velachery on 28th of March 2014. Ever since I bought this tv, it had a display problem on 3d projected images. There is a doubleness in the image as I am not happy with images produced from it. I raised the concern to lg customer care on 21st April (RNA140421086715) and from that date till now 3 customer care executives have come to solve the issue which was of no use. The last person who came claimed as the senior executive (Vishnu 8939802710) said that the model 6130 itself has 3d display issue when playing from USB. It can display clear 3d content...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Manufacturing defect a/c delivered

User
 Nirmal Parakh on Oct 14, 2014
Dear sir, I m sending you some photos of bills of authorised centre service station of LG company in tiruppur Tamil Nadu. Since six months I have expanded more than 20000 RS for the service of my a/c that was being purchased in 2010.everytime the company people are coming, taking both indoor & outdoor and charging me for the parts that is being serviced/replaced.but there is no result coming out .i m facing the same problem of non cooling and again this time they are telling for an expanse of 40000 RS.please take strick actions against these people who are making us fool and arrange me for a...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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