LG Electronics Customer Care
LG Electronics India Pvt Ltd
Customer satisfaction rating: 14%
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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts



Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

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LG Electronics Complaints & Reviews

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Lg Electronics — Microwave oven mc 767 w

 veeyen on Oct 26, 2016
My LG Microwave oven has broke down.
Complaint was lodged with Customer Care, - Complaint No. 161025092490. However, after more than 24 hours, a technician from the local franchisee on calling to seek address (when all the details are supposed to be with him) repeatedly harps on the money that is payable for different situations without even bothering to attend the complaint. It is really discouraging and disappointing to receive such a poor service from a reputed company like LG. I am inclined to discontinue patronizing LG products.

Please look into it urgently.
Complaint comments  Read comments Complaint category Appliances

Lg Electronics — Lg front load automatic washing machine

 Koushik Thakur on Oct 26, 2016
I purchased model no. fh0b8qdl22 front load washing machine on 22/10/16. after setting child lock system, it was found that after pressing the power button, the machine becomes shut down. but as per manual "after setting child lock, it can only be deactivated by setting cancel process. turning power off and operation errors will not affect child lock." in front load system the power button and all keys are in front. my child who is 3 years old can reach any time when the machine is in operation. hence after setting the child lock and any time if press the power button, then the entire machine becomes...
Complaint comments  Read comments Complaint category Washing Machines

Lg Electronics — Lg refrigerator

 hselmak76 on Oct 25, 2016
Dear concerned
I had bought a fridge bearing model no: rfgl-478-grq4 on 15.11.2012 from essential electronics - panaji-goa
My complaint number : rna161017048446 & rna61005006775.
Technician mob: 07722013080
The service engineer who had attended to my complaint, after checking the problem informed me that the main pcb bearing no: ebr-74727102 is not working and he will come & install the new pcb. it has been 15 days since i had complaint, repeated calling up to the technician did not give me any results, & now he tells me that the particular model of the fridge is discontinued...
Complaint comments  Read comments Complaint category Refrigerators

Lg Electronics — Refrigerator- lg

 raka788 on Oct 25, 2016
Through proper channel


The gas refilling done in refrigerator on 12/05/2016 due to no cooling, in-spite lapse of a very short period, again same problem repeating, i. e, it’s not cooling.

P. s. : no charges (already paid rs. 1, 350/-) will be applicable again due to under warranty of season (as per engineer's statement)

I am suffering mental agony and harassment, which could not be compensated in the terms of money due to irresponsible and negligence in the service of reputed brand, lg company.

So, look into this...
Complaint comments  Read comments Complaint category Refrigerators

Lg Electronics — Services problem

 kiran sharma on Oct 24, 2016
I have register a complaint near by your service centre. Your person came but our problem did not resolved. There is no one responsible person. He did not find out the exact problem. There is some problem in tvs parts. Our product is under warranty. I want a proper solution. Parts need to be change. Please changed it. With in 24 hours if problem is not resolved. I will take a legal action against lg....
Complaint comments  Read comments Complaint category TVs

Lg Electronics — LG Fridge - New one purchased - Not working since 10 days. No replacement yet

 roopasriranga on Oct 23, 2016
Purchased LG 168 side by side Refregirator on 12th Oct. On 13th it was installed and by evening we noticed that it was NOT functioning properly. Hence, we called LG Service center. One Technician landed and said a part has to be replaced. As it was not functioning from day one, i asked for a REPLACEMENT. Since then, it has been attended to. Very bad service. Irresponsible Area manager. No replacement even after 12 days. Paid Rs. 72000. Has no courtesy to call back customer to enquire about the problem. I had to make 20 calls to reach out to technician and dealer.

When I call up, I...
Complaint comments  Read comments [1]Complaint category Appliances

Lg Electronics — Lg tv model 29FC8GCE

 Rohitth Gouthu on Oct 23, 2016
The sound system is not working properly and picture is not getting clarity and once the check that complete t.v for general service sound is suddenly getting decrease and again after few minutes it is getting normal sound and boxes are not working properly and back side Jack's are not working and full television is complaint please everything in television I want the t v prefect condition after repair or servicing we need reply in phone in with 24 hours...
Complaint comments  Read comments Complaint category Education

Lg Electronics — Reg model 42pt350r.atr lg tv not getting repaired or replaced

 Manish Haridas on Oct 23, 2016
Hi LG,
Responsible leaders,
We took LG TV MODEL 42PT350R ON 14/02/2012. The TV stopped working now in first week of October. When we complained the guy who came from the lg said that the screen will either be repaired or replaced in two days. Since then we have talked to lg several times. They agree that in two days someone will come & put the screen in but then nobody came & then they called and said that we can only pay 35% as per depreciation & also not what we had paid 2 months ago for the warranty extention for 1 year, i.e. Rs4420. We had bought the set for Rs 31942/-
Complaint comments  Read comments Complaint category TVs

Lg Electronics — Problem with my tv - complaint no-rna161018097421

 vivekojha on Oct 23, 2016
I had purchased one plasma tv in 17.09.2013. That had gone out of order (Black
Screen) a week back. I had lodged a complain no-rna161018097421 for model no-
42pn4500. Atr. Yesterday, i had received a call from service centre that part is
Not available and we can't repair your tv as this is very old tv and parts are not
Available (Actually only 3 year old one) i have never ever thought that i would get
This type of response from lg company. Simply it's unbelievable. After further
Discussion i came to know that i will be compensated by the depreciated...
Complaint comments  Read comments Complaint category TVs

Lg Electronics — Poor quality & pathetic service by LG in Jaipur for my phone Nexus 5x

 jnambisan on Oct 22, 2016
Well I would not have come up till here until I had no other choice! I was a proud LG Nexus 5x customer which I had purchased in Dec 2015. But lately i had started facing troubles in my phone which were call dropping, voice cracking, camera starting issues & most importantly phone getting hang. All this started in July 2016 when these issues started getting frequent. I as a normal customer approached your customer service team & I was directed to a service center in sodala, Jaipur. I'll cut short the story here, they restored the software of my phone 2 times in total, & they then replaced the motherboard...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lg Electronics — Water purifier

 Ritali on Oct 22, 2016
I am having a worst experience in my life after buying a prestigious lg water purifier.Bought last year and the Ro the heart of the machine got damaged three times in a year got it changed twice but now insisting to go for amc if you want to change costing 6000 .please don't buy this product it will de a sure easte of money s very bad product from a very reputed company...
Complaint comments  Read comments Complaint category Appliances

Lg Electronics — Lg refrigerator received in damaged condition

 saurabh kumar02 on Oct 21, 2016
Dear sir / madam,
We have purchased gl-u292 jsol on date 19.10.2016 from (arora radio appliances) bareilly -243001and we have received in rudrapur city (udham singh nagar) yesterday evening.
I saw that there was a dent in bottom side & vegetable basket tray in damage condition. i informed lg service center here in rudrapur they had come to inspect to see the condition.

I am eagerly waiting for there kind response from there side.

Kindly do the needful as per picture.

Saurabh kumar

Contact no - 7500686000...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lg Electronics — Led tv hdmi ports not working [Resolved]

 sanjayalshi on Oct 20, 2016
Purchased led tv model 42ln5710 on 18/052014. Within 2 years its hdmi port stopped working. Lodged complaint with lg service in september 16. They forwarded the complaint to their local service centre for further action. Local service person called after a week of follow up and on phone only diagnosed problem as pcb to be changed. As he was not having the same in stock he asked me to wait till stock comes. After he received the stock after a week he phoned and took appointment from me but never turned up for last more than 15 days...
Complaint comments  Read comments Complaint category TVs

Lg Electronics — Lg 4k led continuously switching on/off

 arun bhalekar on Oct 20, 2016
Dear lg team,

We have purchased lg 4k led tv on 30 september 2016 s/n 60bplnb042215, from the day of installation 4k led tv has problem, after complaining on customer care they have sent engineer for repair, after his diagnosis the tv i replaced 2 motherboard but error not rectified, we are fed up of this unit. We are requesting you to please replace with new unit, our family members are not trust on this unit of led 4k.

As an reputed lg brand please look in the matter as early as possible before we take any action on this unit.

Complaint comments  Read comments Complaint category TVs

Lg Electronics — Washing machine parts (fuzzy logic 9) / services center in kandy sri-lanka

 wilson.godevitanage on Oct 19, 2016
I have fuzzy logic 9 washing machine and suddenly it gave error to indicate cover is not closed. on checking find out that the cover magnet is missing. to make sure it is the fault i used small magnet in the place where it should be and started using the unit. it worked without any problem.
Contacted service center in kandy sri-lanka by email to buy a magnet. no reply received, contacted head office in colombo and i was advised to contact service manager in kandy (tel: 0714348044)

When contacted i was informed that they can not sell the magnet.

I am using the...
Complaint comments  Read comments Complaint category Washing Machines

Lg Electronics — Washing Machine Repair/ parts

 Meghna Shaw on Oct 18, 2016
I had purchased a washing machine from LG Electronics on 2009 for Rs. 23500/- .On 10/10/2016 the machine suddenly stop working. On 12/10/2016 I lodged a complain with LG, complain no. RNA161012058559. A service engineer came on same day and inspect the machine and told that there is drum problem and charged Rs. 287.00 as inspection fees with a promise that he will come back with the estimate for the repair / replacement of drum. After 5 days when I inquired about my complaint he told me that the part is not available as the company has stopped manufacturing this model. My Washing machine Model no...
Complaint comments  Read comments Complaint category Appliances

LG Refrigerator — Cooling issues

 Jayesh Billimori on Oct 18, 2016
My complaint no CNA161018478652

Mobile no 9664122630

I have. Purchased lg refrigerator on 27 Mar 2016. This is defective model I have received . I have given complaint 6 times in last 7 months. Every time person comes and fill the gas n goes.

I asked for replacement as there is permanent solution. They denied it saying that you have purchased it online so they cannot do it... I have not purchased the refrigerator for free

Once Warren is over u vl start charging

Mobile number 9664122630
Name: church khatri...
Complaint comments  Read comments Complaint category Refrigerators

Lg Electronics — Not Satisfied with sound quality

 yerwaanand on Oct 16, 2016
I have purchased LG Home Theater recently, the retailer didn't give the testing at the time of purchasing.
I am really disappointed with sound quality. I want to replace it with another model or I want refund.
Product Details:
Model : LG LH64B
Date of Purchase : 11/10/2016
Retailer Name : Pravin Agencies
Address : Pune Nagar Road, Chandan Nagar, Below Rakshak Hospital, Kharedi, Pune-14
My Name: Anand Yerwa
Mob No : 8983752214...
Complaint comments  Read comments Complaint category Appliances

Lg Electronics — Lg electronics lg g4 h815 boot looping

 praveen07 on Oct 15, 2016
I have a lg g4 mobile and it has started showing the boot loop issue. Lg has accepted that it is a hardware issue on their end and they will repair the affected ones. I went to a lg service center to get it fixed but they refused to take it since i didn't have the purchase receipt. Since, lg has publicly accepted the manufacturing defect, i don't know why the service center requires a purchase receipt to prove. I have been a loyal lg customer and this is my 4th mobile phone. I always had trust in lg and such behavior makes me lose confidence in them,...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lg Electronics — Extreme negligence of Prestigious LG Technical assistance.

 nori rajendra on Oct 14, 2016
We have valid AMC for LG TV but no use.

Lodged complaint on 03/10/2016, surprisingly received message on 14/10/2016 that complaint RNA161012056251 is closed with the reason ”discontinued part.”

We have valid AMC which will be in force up to feb 2017.It is highly deplorable to receive such negative response after lapse of 11 days from the date of complaint. How can they escape and close complaint without resolving the issue during AMC period?...
Complaint comments  Read comments Complaint category TVs

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