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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - Poor product and service support

User
 RAHUL DURAISAMY on Jul 6, 2015
Dear Sir/Madam This is Rahul D from Chennai. We have problem with LG washing machine which is under warranty. Cloths washed using this machine get faded away. This complain as been raised in April 2015 wide service request RNA150413042339, RNA150413039294 again in June 2015 wide service request no:RNA150601023144, RNA150608043691, RNA150601023144. No proper solution is being provided on all complains. We are extremely regretted buying an LG product which has very poor performance and customer service. Service engineers doesn't pick phone call and provide proper feedback. We have lost cloths...
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - Harassment to Senior Citizens

User
 @bhishek on Jul 6, 2015
Hello Team, I am based in New Zealand and in November 2012 I had bought a LG TV from Reliance Store in Dwarka model number LG-LCD32CS470 for my parents based in Dwarka New Delhi. Since 8th of April 2014 this TV has been to service station 8 times and the last time it was picked up for repair was on 14/06/2015. Can I please ask as my consumer rights that how can we have trust behind this product when its been already repaired. I have been working with a retail organisation here in NZ and we also deal with repair agents on day to day basis but we have never made our customers suffer for the...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Worst Repairing service for Split Ac

User
 pujaupasana on Jul 6, 2015
Dear Sir/Mam, Your service has really disappoint us.We are facing problem in our spilt Ac for more than 2 months.There is Cooling problem'. We have spend almost 8000 to 10000 in repairing process but till now we are not satisfied with service provided from your side. Service engg came to our for three times but they are unable to tell us the problem.First time they have told us that there is insufficient gas in AC. Second time they have came to fill gas but they kept the knob of the pipe loose. Our Ac runs for max 2 days smoothly then again same problem starts. Third time they have came and...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - problem not resolved after multiple service visits

User
 Sivaram L on Jul 5, 2015
I raised a query on 9th jun 2015 stating that my tv switches off by itself after showing LG logo. the compliant number is CNA150609106563(RNA 150610000097). The Engineer visited and told that the mother board has to be changed and charged Rs. 4581 for it. With in a week the same issue reappeared, I registered a compliant no RNA 150623005263, Engineer came and checked and said there was no issues and started working again, With in two days the same problem started, I again raised compliant RNA no 150629082656 was cancelled due to appointment problems, then raised another compliant RNA 150702013622. Another...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Nexus 5 Motherboard Problem..

User
 pavis on Jul 4, 2015
01/05/2015 Praveen-7259169369 Mother Board problem. As i am nexus lover .. i have nexus 5 32gb variant .. i purchased one year ago and was really satisfied with the set ..but after the warranty period suddenly my cellphone screen broke when it fell for first time then also der was no problem it was working perfectly with no problems for atleast 2 months and after that motherboard failure (i dont know how the motherboard stopped working, it does not make sense with the screen). Screen is perfect with minor crack and was working perfectly.. sometimes it was on and sometime not now its totally...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronic India - delay in availability of drum of fron loading washing machine model WD8048(0-9)SP/NP/TP

User
 Hrushikesh Pujari on Jul 4, 2015
RNA-150625062328 YOUR SERVICE CENTRE SAMBALPUR ODISHA-768001 INSPECTED OUR ABOVE MENTIONED WASHING MACHINE AT JHARSUGUDA ODISHA-768201 AND ADVISED US TO REPLACE A NEW DRUM.ACCORDINGLY WE BROUGHT THE MACHINE TO THEIR REPAIRING CENTER AT JHARSUGUDA. NOW AFTER MORE THAN A WEEK THE MECHANIC IS SAYING THAT THE REQUIRED SPARE IS NOT AVAILABLE WITH THEM AND IT WILL TAKE A LONG TIME TO BOOK ONE FROM NOIDA. CAN YOU PLEASE ASSURE ME THE TIME OF DELIVERY OF MACHINE AFTER NECESSARY REPAIR ?...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronic India - 40 LED TV not working.. No support from LG

User
 Prakash on Jul 4, 2015
I had purchased an LG LED LS5700 in late 2012 from EZone Malad. They told me such TV's dont give any problem for 5 years.. However, My TV suddenly started showing some vertical lines as soon as rains started in Mumbai in Mid June last month. I lodged a complaint to LG and they told me that they will send someone who will charge Rs 250 for the visit and Rs 850 for repairs. Complaint number - RNA150623002687 The repair person comes home.. Just takes Rs 250 visit charges plus service taxes. Total Rs 285 and tells me that i will get a call.. There is absolutely no call after that. I put another complaint...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Known Product Issue Not being handled

User
 ria thakur on Jul 3, 2015
Hi, I own a Google Nexus 5 LG Ph (IMEI - 352136-06-B44710-9) bought on 8 March 2014. The phone is not getting booted now. It just blinks 'google' when on charger. When I showed it at the Service Center they said its a mothrerboard issue and will cost 7000Rs. My phone is just over a yr old and hence is out of warranty. When I researched more I realized that its a known issue and a lot of people are facing exactly the same issue and changing the motherboard has not helped them. Since its two huge companies like LG & Google involved and the phone is worth 30K, this is not the kind of customer...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronics - Spit AC

User
 adsahu1973 on Jul 3, 2015
Sir, This is brought to your notice that my Slit AC outer unit is not running, hence AC is not providing cooling. Please looking into urgency, please sent technician to repair the said AC Addresses A D Sahu NHPC Colony, B Spl-3/602 Suraj Kund Road Faridabad 8826355300...
Complaint comments Read comments [1] Complaint category Family & Relationships

LG Electronic India - LED BILL NOT PROVIDED BY THE LG ELECTRONIC

User
 SUMIT.9999053355 on Jul 3, 2015
3-07-2015 Dear Sir/Madam, Greetings! I would like to draw your attention against my problem which was solved by you and your executives last to last month but i had not received any Bill of my Product (LED MODEL 28LB515A. ATR) till date. I also called again and again on +91-9811354645-Mr.Rishab Jain but he had not replied. So, I would appreciate it highly if you take appropriate action toward resolving my problem. I am attaching herewith my old product bill for your kind perusal. Regards, Sumit 91 999905335...
Complaint comments Read comments [1] Complaint category TVs

LG Electronic India - Against Mangol Puri Kalan Service Centre, New Delhi - For charging AC Repair expenses without correction

User
 rockpawan on Jul 3, 2015
This complaint is regarding unnecessary charges for Ac Repair against 26A, Sanjay Market, Mangol Puri kalan, New Corporation Bank, New Delhi My LG AC ( Window AC 1 Tonne) stopped cooling the room . I called the service centre and the field officer came to my house. He said we will service your ac and because your ac censor is not properly placed.He charged Rs 450 from me with bill for service. After 1 hour my Ac stopped cooling the room . I further lodged the complaint and this time another field officer came to my house. The field officer told me your thermostater is not working and charged...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - Against Mangol Puri Service Centre, New Delhi - For charging AC Repair expenses without correction

User
 rockpawan on Jul 3, 2015
My LG AC ( Window AC 1 Tonne) stopped cooling the room . I called the service centre and the field officer came to my house. He said we will service your ac and because your ac censor is not properly placed.He charged Rs 450 from me with bill for service. After 1 hour my Ac stopped cooling the room . I further lodged the complaint and this time another field officer came to my house. The field officer told me your thermostater is not working and charged Rs 850 from me with bill for changing the thermostater. After 1 day my AC further stopped cooling i called the service centre, this time another...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - unavailability of circuit board of microwave oven.

User
 cuteronak005@gmail.com on Jul 2, 2015
dear reader i have a microwave oven model no. mc-2681ds which stopped working due to problem in its circuit board and the person in service centre is not helping me out. i am very old customer of LG and a loyaol one . the service centre person also not ready to email on my id as what is the problem nor do they give me any alternative solutions. i am very much disappointed with the behaviour of local service centre in Siliguri 734001. thus kindly take this request otherwise i have to shift to any other brand....
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - AC not working for more than 4 months in spite of having AMC

User
 ananthbalaji on Jul 2, 2015
Dear Sir, I have a taken an AMC for my LG 1Ton Ac vide NJ006704 and on 03/03/2015, I have raised a service request for cooling issues vide Request ID RNA150303017074 the service engineer (Manivannan mob: 8939616722) have checked and informed that there is a problem in the coil and taken it to the service centre. After three days my ac got delivered, installed and worked for 20 days. Again there is no cooling. Again I have raised a service request vide request id RNA150415082637 on 15/04/2015(DSCCHE2ACCOUNT_1), the service engineer checked again and informed that there is a problem in the...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - They are cheating collecting the amount with out doing proper service

User
 Praneethmandra on Jul 1, 2015
Hi Recently my fridge which is having some issue and blowing some sound. I have called 08063333333 for service. A man called Syed has been called me back and visited my house. He has replaced some part in the fridge and said that we will not have any issues and collected 2300 rupees. This is happened on sunday (28th June 2015) and on Tuesday(30th June we faced the same issue and when we have called syed then he came back to see the issue and he is saying that mother board issue and he is asking another 1550 rupees to solve the issue. He is definetly cheating. Please help us on this...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - NO REPAIRING OF REFRIGERATOR

User
 hemantmaru on Jul 1, 2015
I have made a various complaint regarding repairing of my fridge which is not working since last 1 month. I had made request time and again (repeatedly) to Call Centre and also to our local service station at Rajkot. But it pain me to write this to your good offices that till date my problem is not solved. Each time new Engineer (young Boy ) comes and going repairing not usefully. Here is the list of Nos and date I have called on to Call Center. 1. RNA 150605051261 DATED 05.06.2015 2. RNA 150611049090 DATED 11.06.2015 3. RNA 150627043496 DATED 27.06.2015 4. RNA 150630025176 DATED 30.06.2015...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - LG Electronics- LOW QUALITY PRODUCT

User
 mona13 on Jul 1, 2015
Hi, I had purchased LG SMART TV on 1st March 2014 in around 55k from Vijay Sales. TV was working fine but suddenly on one day on 25/06/2015 I saw a thin line on the screen. Immediately I approached Vijay sales to know further proceedings but they told that it seems you have problem in panel and in that case panel replacement is only solution. I want LG people to address my below queries at priority: 1)Why they sell poor quality product in high Cost? If you can't provide good quality then at least reduce the prices. I bought a TV in 55k and that worked properly for just one year....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - irresponsible service of lg company

User
 syed sajjad ali on Jun 30, 2015
complain no of (rna150608050323) i have purchased a lg REFRIGERATOR (three months before) from bajaj electronics adress :kothapet showroom, that fridge has a manufacture fault the entier fridge has been damaged by shot circut in the fridge.but the company is not taking any action they are telling that the fridge has been damaged by a candel . how can the fridge can damaged by a candel i have inverter in my home .technician has no experiance i am using all lg products at my home . i am a lg liker i gave them buisness about 15 to20 lakhs .if u wnt to clarify ask to bajaj electronic maneger chitti...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Gas Leakage problem not resolved by LG even in 6 months

User
 Mayurakshi Mitra on Jun 30, 2015
Our split AC has been not working fine since September 2014 and LG people have tried to rectify the Gas leakage problem since then in 5-6 attempts, but the problem still persists, even after the AC unit was taken to the workshop for inspection. We have suffered enough harassment and spent unnecessary money on this for all these hit and trial resolutions. Each one comes and suggests a different resolution and we have to shell out money. If LG is planning to continue fooling their customers in this fashion, I am sorry I would be forced to reach out to the Consumer court now....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics India - SERVICE ISSUE

User
 vasudevan.tnr on Jun 29, 2015
I have bought LG 32LN5150 Television from VASANTH & CO, PADI, CHENNAI-50 on 31-oct-2013 for Rs.29000. My Purchase Bill No. 11010000079398. The product have been came to defect on 08-April-2015. After that I made a Complaint regarding this to LG and VASANTH & Co. A person from LG came and told that the Panel board has been defective, so change the Panel Board. And it cost around 50% of the Product Price. I request to make any adjustment in price since it has been 16 Months old. They are not at all supportive and argued that they cannot do any adjustment. So Kindly deal with this immediately and make...
Complaint comments Read comments [1] Complaint category TVs

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