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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - unavailability of circuit board of microwave oven.

User
 cuteronak005@gmail.com on Jul 2, 2015
dear reader i have a microwave oven model no. mc-2681ds which stopped working due to problem in its circuit board and the person in service centre is not helping me out. i am very old customer of LG and a loyaol one . the service centre person also not ready to email on my id as what is the problem nor do they give me any alternative solutions. i am very much disappointed with the behaviour of local service centre in Siliguri 734001. thus kindly take this request otherwise i have to shift to any other brand....
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - AC not working for more than 4 months in spite of having AMC

User
 ananthbalaji on Jul 2, 2015
Dear Sir, I have a taken an AMC for my LG 1Ton Ac vide NJ006704 and on 03/03/2015, I have raised a service request for cooling issues vide Request ID RNA150303017074 the service engineer (Manivannan mob: 8939616722) have checked and informed that there is a problem in the coil and taken it to the service centre. After three days my ac got delivered, installed and worked for 20 days. Again there is no cooling. Again I have raised a service request vide request id RNA150415082637 on 15/04/2015(DSCCHE2ACCOUNT_1), the service engineer checked again and informed that there is a problem in the...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - They are cheating collecting the amount with out doing proper service

User
 Praneethmandra on Jul 1, 2015
Hi Recently my fridge which is having some issue and blowing some sound. I have called 08063333333 for service. A man called Syed has been called me back and visited my house. He has replaced some part in the fridge and said that we will not have any issues and collected 2300 rupees. This is happened on sunday (28th June 2015) and on Tuesday(30th June we faced the same issue and when we have called syed then he came back to see the issue and he is saying that mother board issue and he is asking another 1550 rupees to solve the issue. He is definetly cheating. Please help us on this...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - NO REPAIRING OF REFRIGERATOR

User
 hemantmaru on Jul 1, 2015
I have made a various complaint regarding repairing of my fridge which is not working since last 1 month. I had made request time and again (repeatedly) to Call Centre and also to our local service station at Rajkot. But it pain me to write this to your good offices that till date my problem is not solved. Each time new Engineer (young Boy ) comes and going repairing not usefully. Here is the list of Nos and date I have called on to Call Center. 1. RNA 150605051261 DATED 05.06.2015 2. RNA 150611049090 DATED 11.06.2015 3. RNA 150627043496 DATED 27.06.2015 4. RNA 150630025176 DATED 30.06.2015...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - LG Electronics- LOW QUALITY PRODUCT

User
 mona13 on Jul 1, 2015
Hi, I had purchased LG SMART TV on 1st March 2014 in around 55k from Vijay Sales. TV was working fine but suddenly on one day on 25/06/2015 I saw a thin line on the screen. Immediately I approached Vijay sales to know further proceedings but they told that it seems you have problem in panel and in that case panel replacement is only solution. I want LG people to address my below queries at priority: 1)Why they sell poor quality product in high Cost? If you can't provide good quality then at least reduce the prices. I bought a TV in 55k and that worked properly for just one year....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - irresponsible service of lg company

User
 syed sajjad ali on Jun 30, 2015
complain no of (rna150608050323) i have purchased a lg REFRIGERATOR (three months before) from bajaj electronics adress :kothapet showroom, that fridge has a manufacture fault the entier fridge has been damaged by shot circut in the fridge.but the company is not taking any action they are telling that the fridge has been damaged by a candel . how can the fridge can damaged by a candel i have inverter in my home .technician has no experiance i am using all lg products at my home . i am a lg liker i gave them buisness about 15 to20 lakhs .if u wnt to clarify ask to bajaj electronic maneger chitti...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Gas Leakage problem not resolved by LG even in 6 months

User
 Mayurakshi Mitra on Jun 30, 2015
Our split AC has been not working fine since September 2014 and LG people have tried to rectify the Gas leakage problem since then in 5-6 attempts, but the problem still persists, even after the AC unit was taken to the workshop for inspection. We have suffered enough harassment and spent unnecessary money on this for all these hit and trial resolutions. Each one comes and suggests a different resolution and we have to shell out money. If LG is planning to continue fooling their customers in this fashion, I am sorry I would be forced to reach out to the Consumer court now....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics India - SERVICE ISSUE

User
 vasudevan.tnr on Jun 29, 2015
I have bought LG 32LN5150 Television from VASANTH & CO, PADI, CHENNAI-50 on 31-oct-2013 for Rs.29000. My Purchase Bill No. 11010000079398. The product have been came to defect on 08-April-2015. After that I made a Complaint regarding this to LG and VASANTH & Co. A person from LG came and told that the Panel board has been defective, so change the Panel Board. And it cost around 50% of the Product Price. I request to make any adjustment in price since it has been 16 Months old. They are not at all supportive and argued that they cannot do any adjustment. So Kindly deal with this immediately and make...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Give proper service and value of money...

User
 Jubilee Bulbull on Jun 28, 2015
Dear Sir, I am a customer of Lg India Ltd..My name is Bijnana Darshini Nanda..I purchased a smart 3d 4k tv(model no- 49ub850t) on date 14-02-2015 from Mital Electronics, Keonjhar..Odisha. After few days I found there are some settings in picture setting menu that are disable..like aspect ratio, picture wizard, picture test also 3d setting i found disable after putting on the 3d button..So I made a complain regarding this issue to lg care (complain no-150326067342).. Technical person came and they informed me that there is issue with the mother board which needs to be repaced... but I thought that...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Kindly give proper service...

User
 Jubilee Bulbull on Jun 28, 2015
Dear Sir, I am a customer of Lg India Ltd..My name is Bijnana Darshini Nanda..I purchased a smart 3d 4k tv(model no- 49ub850t) on date 14-02-2015 from Mital Electronics, Keonjhar..Odisha. After few days I found there are some settings in picture setting menu that are disable..like aspect ratio, picture wizard, picture test also 3d setting i found disable after putting on the 3d button..So I made a complain regarding this issue to lg care (complain no-150326067342).. Technical person came and they informed me that there is issue with the mother board which needs to be repaced... but I thought that...
Complaint comments Read comments Complaint category TVs

LG Electronic India - VERY VERY VERY POOR SERVICE -

User
 Aabha Sachdev on Jun 27, 2015
Hi I want to file a complaint against LG service centre. i have 3 LG products and EVERYTIME i have tried to file a repair complaint against my products, the service centre either files a wrong complaint of a wrong product or doesnt file the complaint or i dont get a call from the engg at all. this has happened EVERY SINGLE time i have called the LG service centre. i always need to make multiple calls for multiple reminders after multiple days and only then some engg will land up at our place. Its the worst service centre i have ever ever ever interacted with. Till the time i dont...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - Poor Bad Response from LG Service Provider

User
 macwellelectric on Jun 27, 2015
I Jaysukhlal Vora using LG Refrigarator double door, there was compressor problem in my fridge i complaint about it to the LG customer care and their engineer came on next day he analyse the condition and said he need to revisit again as some parts are scraped and that parts are not available at him and he kept fridge and all parts open as it is by just saying will come back within half an hour but he didnt do so after that i again complained about it from that day to 3-4 days passed no engineer come and nothing is done with my fridge problem. Can u please tell us is this type of service you are...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - free gift product not delivered

User
 Narasimhan Ranganathan on Jun 27, 2015
I had bought 49ub820t on May 1st 2015. and was promised a free gift sound bar along. I its been almost 2 months and the free gift is still not delivered. I bought it from shahs t nagar Chennai Tamil nadu, india. they say there is no stock at LG itself. no one is taking responsibility and it's frustrating as the main reason I purchased the TV is for the sound bar. Even at LG there is no clear update and keep on saying it will be delivered today, everyday....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - LG Nexus 5- Wifi and bluetooth is not working

User
 Jeevanjyothi Bollineni on Jun 26, 2015
Im from Bangalore. I purchased Lg google nexus 5 (32 GB) a year ago. It was working absolutely fine till i got the android lollipop update. And problems started arising. Over heating of the mobile when on calls or when in charging. Bluetooth and Wifi is not at all working. I checked it with the LG service center guys. They tried software downgrade to kitkat, but still the issue remained and finally they said it is a hardware problem and they would charge 7000 for it. I also wrote to lg customer service(gcsc.email@lge.com) on May 13th, 2015, but there is no response from them till now. I tried...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronics - LG vacuum cleaner power button broken - Part discontinued by LG

User
 Arunbabu2015 on Jun 26, 2015
Hello, My name is Arun and I am from Bangalore. I called up the customer care again and they told me to speak to Ms. Gayathri and her designation is CRO. Her contact number is 9986501662. When i contacted her, the phone was switched off that whole day. Then next day, I spoke with her but her response was very casual and then she asks me to contact Mr.Ashokan, who is the service manager. His number is 9986507640. But for 2 days I tried to contact him but either his phone is busy or he is not taking the call. Such a frustrating thing a customer has to go through. These people don't know how...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - Replacement of duplicate Thermostat by LG local care centre Technician

User
 mbparate123 on Jun 26, 2015
From : M.B. PARATE R/o Soham Heights, Flat No.4, Thiba Palace Rd., Ratnagiri-415 612. Office Address : Nuclear Power Corporation of India Ltd. (Govt. of India) Jaitapur Nuclear Power Project Office, Nr.Railway Station, Ratnagiri. M-9420055460 To, LG Legal Authority. Sub : Malpractice by LG Service Centre Technician by way of placing duplicate part in LG Refrigerator and non-submission of Bill. Sir/Madam, The following is submitted in regard to outstanding issue – 1) In the second week of April, 2015 call was made to LG Centre at Ratnagiri – Shree Samarth Services....
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Direct Drive Washing Machine not working

User
 Belson P Kurian on Jun 25, 2015
Hello Sir, My washing L G washing machine is not working .It is creating a ting- tong sound continuously while connected to mains. Regards Belson P Kurian H1, Manadath Midhaven Apts. Civil Station Road, Aluva -683101 Ernkukam, Kerala...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - fridge defrost not working

User
 Sisir Nayak on Jun 25, 2015
the refrigerator was purchased around two years ago(modal no.GL479GSXD4.). Around 2 months ago, the defrost system of the fridge stopped working.The insides of the fridge is covered in ice. At time the fridge stops cooling and then starts automatically.many times the food kept gets spoiled because of this. I request for your immediate attention on this issue....
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Delay and dishonesty in the service request

User
 Aakriti Chopra on Jun 25, 2015
My refrigerator model is GCL217 BPJV, which was purchases around 4 years back. From the past three days, it is not functioning properly in terms of the cooling effect. We raised the complaint on day#1 and got attended by one of ur engineers who rectified it temporarily; After he had gone, the problem still came back (complaint no: RNA 150623074306) After again contacting customer care to address this problem, some other guy came and detected the problem being that of insufficient gas. He said that he will send another guy however no one has come yet. We raised another complaint today (complaint...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Faulty LED TV Set sold to me

User
 Ravi Sri on Jun 25, 2015
I purchased LG LED TV, 32", on 26/02/2015 from Priya Electronics Palace, near V Mart, Company Bagh, Basti. After a few days it started giving trouble to me with its display. At times there is no dispaly at all and even if it is there for some time, it disappears eventually. In last three months three times the company representative have visited me and repaired the TV but the problem still persists. Now I want this faulty TV to be replaced and furnish me with a new TV and compensate me for the mental harassment....
Complaint comments Read comments [1] Complaint category TVs

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