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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronic India - customer care support

User
 anoop_sharma on May 7, 2015
I often tried to talk to the company's customer service representative. On his behalf the complaint was registered only. Just send your inquiry officer would only complaint is settled. But there is a real problem remains. All you have requested the company's product...
Complaint comments Read comments Complaint category Products & Services

LG Electronics - LED not installed

User
 Pulkit.2006 on May 6, 2015
This is to bring to your kind intention that i have purchased 2 LED K Series in Feb' 2014 through a local dealer and was informed that 1st time installation is free which can be anytime. However, have called customer service centre and they clearly denied to take my request and informed that service is chargeable as product has turned out of warranty now, have spoken to Ms. Rashmi and Anuj Singh area manager however they are also of no help. Pathetic post sales service, no-one is ready to take the responsibility to inform complete details about the product you bought. Request to you to get this...
Complaint comments Read comments Complaint category TVs

LG Electronic India - Display Problem in my LG LCD TV

User
 pank_aj15 on May 6, 2015
Here is My LG LCD TV Complain Ref No. RNA150506074819, RNA150504013659, RNA150504098715, RNA150502046944, RNA150501019943, RNA150420046541, RNA150420041322, RNA150418096112. Request you to please address or resolve my LG TV Complain. Without resolution every time my complain is closed. Please do the needful....
Complaint comments Read comments Complaint category TVs

LG Electronic India - DISAPPOINTED FOR MY NEW LG REFRIGERATOR AND FROM AFTER SALES TEAM.

User
 sonal1217 on May 4, 2015
Dear sir, I have purchase my LG Refrigerator on dated 28/3/2014 Model No.M No.GL 205 KAGS ASO and INVOICE NO. SINDRA-06506 from sargam electronics, indrapuram. from the very first day i m nt at all satisfied from its cooling. and with my observation of 3-4 days i reported my complaint to lg customer care vai sargam relationship executive and ur engineer who is supposed to come at our house next day was very unprofessional and irresponsible he commit us so many times to come but on his time of commitment he never shows up and nt even answer our cal nd that makes us feel very bad. nd really...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Query pertaining to LG make LED TV

User
 jigar khamar on May 4, 2015
TV is under warranty period.Picture display problem. Pl find below mentioned complaint no for the mentioned problem. RAN 150429047219 dated 29.04.2015.service engineer visited at h ome.till date problem is not rectified. request to attend problem immediately. Regards, Jigar Khamar 09998214438...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - LG LED TV

User
 philip thomas on May 4, 2015
I PURCHASED THE TV IN NOVEMBER 2014. NOW THE TV IS NOT WORKING .I LODGED A COMPLAINT no.RNA 150424094454 ON 24/4/2015 AND THE ENGINEER CAME ON 25/4/2015 AND INFORMED THAT THE TV MAIN BOARD HAD TO BE REPLACED.hE INFORMED THAT IT WOULD TAKE 2 DAYS FOR THE SPARE TO BE DELIVERED. ON 30/4/2015 I VISITED THE SERVICE CENTER AND THE PERSON IN CHARGE INFORMED THAT THE SPARE WOULD REACH ON 30/4/2015 EVENING AND THEY WOULD ATTEND TO MY TV ON MONDAY, TODAY I CALLED UP THE SERVICE CENTER, SL ELECTRONICS AND THE LADY INFORMED THAT THERE WERE NO SPARES AND IT WOULD TAKE A WEEK FOR THE SAME TO COME....
Complaint comments Read comments [3] Complaint category Electronics & Appliances

LG Electronics - deffective fridge

User
 shib brat singh on May 3, 2015
I have purchased a fridge which is not working .I had lodged complaints number of times which can be seen from the record the latest complaint number is RNA 150427086107 .After the visit of sevice engineer I was told that this will be replaced .On 30/4/15 I received a message informing complaint is under process (reason pending for technical support). But surprisingly today I received a message that the complaint is closed I do not understand that how a complaint can be closed without rectifying and satisfying ....
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - service of air conditioner

User
 krakesh2808 on May 3, 2015
Dear LG Team, I am trying to contact for AC servicing from last 7 days on 18001809999, but it was never connected. Today It's connected but executive confirm that free service has expired. I bought AC (LG WRAC LWA-5CP3F) from SARGAM Electronics, Pitam Pura Delhi vide invoice no SPP-02782 on 02/05/2014 at 8.21 PM & its got installed on 04/05/204. As a LG user I am requesting you to please allow 1 free service for my AC because your no was not connected due to conjunction in network & as a LG family atleast i expect this from your side. I am using Washing machine (S. No. 409SWKS006541),...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Breaking part during service. Worst service.

User
 sachindshah on May 2, 2015
Dear LG, I am a valued customer of LG and has been associated with this brand since long. I am having following LG products at my home. 1) LG TV CRT 2) LG TV LCD 3) LG Air Conditioner Model No: LSN5CP5AF6 AN48DVM 4) LG Washing machine. 5) LG Conventional Microwave. 6) Also had LG mobile phone. (Out dated now). I had my Air conditioner and Television under AMC until July 2014. (Continued AMC since I purchased AC.) So you can see how much I trust LG so far and have been associated with this brand. Each consumer electronic product in my home is LG. So far my experience with LG was...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Defective AC supplied / delivered

User
 Rigour on May 2, 2015
LG AC bought on 27 4 15 from croma. delivered on 28th april. the LG persson came to install on 29th april. the installation person has mentioned on the installation report that the ac is defective (fan touches the body - sound problem). service call has been loged with LG & croma both. LG service call number RNA15042957073 dated 29.4.15 & croma complaint number SR 29041500144 dated 29th april 2015. no resolution till now....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Cheated by the customer services

User
 SUMIT.9999053355 on Apr 30, 2015
Dear sir,
I bought led tv of lg company since 2013, module no. 26ls3700 from sunview electronic, 236, state bank nagar, paschim vihar, (Meera bagh) , new delhi - 110063. I faced lots of problems in my led - tv after purchasing. Firstly, the screen was damaged again & again, i called customer service but they have not solved my problem. Secondly, started some technical problems also which i really don't know. I had paid already lots of charges for its repairing but still the customer services had not repaired my led - tv, now they started cheating me.

I have waited...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Inordinate delay in AC servicing

User
 Sudipsn on Apr 30, 2015
Though I have had very good service from LG earlier, this time I am made to run from pillar to post for a solution. I had raised a service complaint on the 25th of April No. RNA 150425015069 as the AC which was serviced 3 weeks before by LG service centre stopped working. Quite surprisingly, this time it took long to explain them that just three weeks back they had serviced the AC and had recharged the gas, and given a warranty for the gas filling for six months. Anyhow, the ordeal started as team after team visited my residence and no one could figure out what the problem was. Eventually they took...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Issue with LG 1 Ton Split AC and fraudulent customer service

User
 Abhijit77 on Apr 29, 2015
Quality of LG AC products and customer support/service centers are the worst after my experience of using LG products in last 2-3 years.Recently my LG 1 Ton Split AC was giving insufficient cooling issue for which i raised complaint with LG customer care two weeks back and it took 5 days, number of follow ups from my end before the support centre guy finally turned up to resolve the issue.He appeared inexperienced and without understanding the real issue, he started cleaning the filters, opened up the entire indoor unit and poured water as if he was cleaning clothes and not repairing an AC. He charged...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Misguided on the window AC repair

User
 ashoka2002inin on Apr 29, 2015
Dear Concern, i am the resident of Amritsar and i lodged a complaint for my window AC repair. The complaint number is RNA150429068996 but despite of logging the complaint from last 5 days, nobody turned back with any solutions. Technican has taken my AC PCB and they are giving me fake assurance from last 5 days. Even they had closed my complaint without repair and i came to know about that after i got a message from LG about the completion whereas in actual nobody attended the problem so. I again called at your customer care and re-lodged the same complaint but there is no response so far. my...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - AC servvice requiremnt pending for 7 days

User
 Anindita Mukherjee on Apr 29, 2015
The service request was initiated on 22/04/15 but not attended to till date ... as given to understand would be done in 24hrs. Details in mail appended below. From: "moloy mukherjee"<moloy_2802m@rediffmail.com> Sent: Wed, 29 Apr 2015 14:07:17 To: "lgservice "<lgservice@lge.com> Subject: Fw: Service not recieved for RNA 150422013279 dtd 22/5. There has been NO RESPONSE TILL DATE - a lapse of 7 days now. From: "moloy mukherjee"<moloy_2802m@rediffmail.com> Sent: Mon, 27 Apr 2015 09:59:05 To: "lgservice@lge.com"<lgservice@lge.com> Subject: Service not recieved...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - To fill gas in ac

User
 viveksheel on Apr 29, 2015
Sir, I am anand kumar sharma . I complained for filling gas in ac . Your engineer are not taking interest . They are saying from three days that we will come Tommarrow. Please solve my problem as soon as possible . Anand kumar sharma Moradabad 9410071225...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - split ac complaint

User
 Shubham Makar on Apr 28, 2015
I had purchase split AC model no LSA5AP5M on 14 june 2014 from navrang laxmi nagar delhi invoice no 4758. I gave ac for repair on 16/4/14 and they said in 1-2 days ac will be repair but now it is 28/4/15 and I dont get it back and no response from lg... my Challan no 3107 job no 150412004256 I already register 2 complaint in lg service center 1 complaint no:- RNA150412004256 2 complaint no:-RNA150427097622 Please take action against it....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronic India - UNSERVICEABILITY OF LED TV

User
 jpgodhe on Apr 28, 2015
Sir, I have purchased LG LED TV model No.28 LB452A sl no-408PLVCO88863 on 14 Nov 14. It has gone unserviceable on 26 Apr 15 and I have registered complain to LG customercare on same day with complain No-RNA150426045125 dated 26 Apr 15. But till now no action has been taken.My family members are unable to enjoy the IPL. Sir, this is the condition of their customer care when the product is only appx 04 month old, what will happen after few month. So my request is to replace the product with new one. Mob;-9168427129 Jaypal Singh...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Very Cheap Service and not support to online purchase product customer

User
 sanj1 on Apr 28, 2015
LG Provide Very Cheap service and they were not support online purchase product. I have purchase ULTRA HD TV from FLIPKART with manufacture warranty. but LG Customer care not support to this. they were not give information about this and not installation. and installation price so high for online purchase product. So this type of very cheapest activity from the LG Service side. Don't purchase any product of LG. Please take any action regarding to this complaint. Thanks Sanjeev 8800886321...
Complaint comments Read comments [1] Complaint category TVs

LG Electronic India - Complaint ag. poor service of LG

User
 Shweta Pathak@1234 on Apr 28, 2015
Dear Customer Care Team, I have logged my complaint no. RNA150425026807 against my fully automatic washing machine, which washing container was broken during the washing process. in this regard, we logged the complaint in service centre. Engineer Mr. Vinod (M): 9899240739 visited at my home to diagnose the machine and observed that due to the heater its washing container was broken and the estimate is Rs. 5000/- maximum. He also told us if we get this work done from third party through him, the estimate would be Rs. 3000/- to Rs. 3500/- . Then we got our complaint closed due to low budget and...
Complaint comments Read comments [1] Complaint category Washing Machines

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