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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - Television repair

User
 Krishnakumar P.R on Nov 21, 2014
Good day, I have owned a l.g 32inch lcd tv bought by 2 years back. 2months back got trouble didnt work ie no picture is coming. I called the customer service executive and he came after one week. He told me have some internal problem and he has to order some parts. Till now almost 2 months completed no reply or phone calls from his side. I called twice a week but didn't get proper answer. I am totally disappointed and don't have satisfy your way of problem solving. I am going to buy a new one some other good brands. I am totally unhappy and unacceptable your customer service....
Complaint comments Read comments Complaint category TVs

LG Electronics - Television not getting serviced and not returning removed motherboard

User
 rajeshcherusseri on Nov 21, 2014
Service request registration. No RNA 141017028334 dated 17/10/2014. Mother board of TV Flatron 29 ' was removed for repair. and informed later that it will cost 4600 Rs.to replace the faulty part. After saying OK to that there was no response from service centre. When contacted on 6/11/2014 They told me that the spare is not available with the company and the mother board will be fitted back next day itself. But till date even after requesting manager of LG service at Manjery on +918589990981 almost everyday the board has not been delivered back. He was asking me to contact the service technician...
Complaint comments Read comments Complaint category TVs

LG Electronics - Original Picture behind the promises

User
 Tamal Basak on Nov 20, 2014
My elder brother purchased a TV of LG brand Model No. 22L53300ATR & Serial No. 301PLMPO75515 on 28.02.2013. But for some reason, the LCD Panel was broken. It's already out of the Warranty Period so I was ready to pay whatever it requires. But after contacting Customer Care, LG register a Complaint No. RNA140402006904 dated 2nd April 2014. After few days, they just closed it saying "Because discontinuation the part." Unable to repair it, I've no other options other than buying a new TV. I think Company also have few responsibilities. If they discontinue producing a part of our exiting TV...
Complaint comments Read comments Complaint category TVs

LG Electronics - cheating about service men

User
 nisit on Nov 20, 2014
aapki company ka service men meri complain karne par mere ghar pe aaya tha meri jo complain thi woh maine unko batayi unhone mera tv unit khol ke thodi dhul mitti ki safai ki thode time k bad blower chalaya bad me vapas unit fit kar diya us time to mera unit thik tarah se chala lekin unke janeke bad tin ya char gante k bad jaisa problem tha vaise ka vaisa problem fir se aur jo servise men aaya tha usne mere pas se repairing ke liye 2000rupees charg bhi liya .jab unit nahi chala to maine unse phone pe bat karni chahi to vo mera phone recive nahi kar rahe so please take some action against this type...
Complaint comments Read comments Complaint category TVs

LG Electronics - No support at all so question of good or bad servicer

User
 shamkant on Nov 19, 2014
I bought washing machine, it was delivered 2 days after committed date. Man came late for demo. We use it for 2 days and the machines is not going power ON. The engineer came for repair offer for a repair or replacement, we of course ask for replacement and you knwo what, there is no reply only. God save LG and its customers....
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - LG Refrigerator - Complaint RNA141102057001

User
 Intekhab Pathan on Nov 11, 2014
LG Support, Sales Team, I am very disappointed with LG's Service Support, didn't expect from a Global MNC. I don't know, if someone from LG reads this or not. However, I am so frustrated and need vent out somewhere, hence here. Since 02-November-2013, I am trying to have a Service complaint registered for a LG 2-Door refrigerator which I bought 3 months back. After changing my loyalty from Samsung, on assurances given, I finally bought a LG refrigerator worth Rs.50K. Three months into the working, I see the freezer not getting chilled and the next day I see the whole refrigerator itself not...
Complaint comments Read comments Complaint category Refrigerators

LG Electronics - Repair of 29" TV

User
 KCTT on Nov 11, 2014
Complaint No. RNA 141022031126 dt. 22.10.14, Complaint No. 141105063614 dt.5.11.14. If LG is not able to rectify a product even after more than 20 days it should refuse to the customer that repair is not possible rather than sending messages on the mobile twice a day that "Part Pending (Re allotted). I am very upset with the attitude of your Service Centre as their service is very poor. Please look into the matter and confirm whether it will be possible for LG to rectify the fault or should I scrap off the product. Awaiting to hear from you. Thanks & Regards, Talwar 9811826948/9811646948...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Poor Service support

User
 Rahul798 on Nov 11, 2014
I am Rahul sankar, a customer of LG. Using LG Google Nexus 4 for 8 months, some weeks later my mobile is dropped from my hand and the screen got shattered. I approach my nearest LG service center, they told me that there is no stock of display spares of nexus4 and ask me to come next Friday. Next Friday was also the same problem repeated. Then i call LG customer care center, they were helpless and give me another number.. He is not taking the call !! Almost three weeks i am running to solve this simple problem, I am a media professional and i always need a smartphone for my daily use. Is there...
Complaint comments Read comments Complaint category Mobile Handsets

LG Electronics - TV model no. 21FU4RGE3AZ

User
 premkumar_ms2004 on Nov 10, 2014
TV model no. 21FU4RGE3AZ Today LG Technician came & repaired and informed that, The IC is not available in the market. he suggested to repair to local TV repair. Name: LG Electronics India Pvt ltd, 3351, KR Road, Banashankari 2nd Stage, Bangalore-560070 Invoice no. 18591 job no. 141108038762 Serial no: 002WTWY001777 Product : TV IMEI/RSN : ATRHLDP Date:10/11/2014 where i will get the IC. and in future how i will recommend the LG product. Regards, Premkumar 9738824053...
Complaint comments Read comments Complaint category TVs

LG Electronics - Microoven not being repaired Complain no RNA141028011729

User
 troublelg on Nov 9, 2014
I Contacted your service centre in varanasi an engineer visited us checked the equipment purchase in 2010 and charged a visit charge of Ra.337.00vide receipt no 03899 dt 29.10.2014 and endorsed a remark part pending. now forlast 4-5 days i am trying to contact your varanas service provider m/s S R Service but they are not responding. kindly do needful and get get my equipment repaired. A K SHARMA...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - un reliable product -LG LED TV

User
 madhuradighe on Nov 9, 2014
I bought led tv last year. N suddenly it stopped working your technician said front panel has gone in a year this is your manufacturing. How can we trust LG products if there is no life. Its like buy expensive product n waste money.I Will make sure at least my friends n collegues don't get CHEATED BY LG....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Poor Quality Support & Bad Service

User
 Zeel D Patel on Nov 8, 2014
Hello! I'm a regular customer of LG products, Since 8 years. I'm kinda attracted to it. And, we've a LG Microwave oven & LG Washing machine. But, after experiencing your dealers' talking attitude and poor quality support for the product, my confidence and trust on LG had been lost. So, after that experience, I bought 4 washing machines for me and my group, of SAMSUNG, just because of your dealers' poor quality support and talking style. Please take actions against this aggressive dealers, that's it. And, I've given oven for 'General Service' on 06-10-14 and they gave it back on 07-11-14,...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - May be used TV sold as new

User
 BLACKSEA on Nov 8, 2014
We bought an LG TV FROM A SHOP IN GOA.- CASA MADHAV ( 32LH3410 ) SCREEN 32'' 3D MODEL 1080P THE SERIALS NUMBER 212PLTV034337 We came in Mumbai, for more than two months our TV is not working.I have two kids who like watching Cartoon and Mrs.like to watch TV serials every night. More than 20 times we made complaint, we spend hours waiting for your people to come. A man from LG Arun - 9619298424 came one day, he asked for the bill, we gave him he said that the bill is fake and that the TV is an old model that has already been sold to someone else in GOA.We called the GOA branch, they send...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - May be cheating done on tv purchased

User
 BLACKSEA on Nov 8, 2014
We bought an LG TV FROM A SHOP IN GOA.- CASA MADHAV

( 32LH3410 ) SCREEN 32'' 3D MODEL 1080P

THE SERIALS NUMBER 212PLTV034337

We came in Mumbai, for more than two months our TV is not working.I have two kids who like watching Cartoon and Mrs.like to watch TV serials every night.

More than 20 times we made complaint, we spend hours waiting for your people to come.

A man from LG Arun - 9619298424 came one day, he asked for the bill, we gave him he said that the bill is fake and that the TV is an old model that has...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - GL-548YSX4(ESV) - ice making system

User
 Vinod S. Patel on Nov 7, 2014
Dear Sir I have purchased GL-548YSX4(ESV) from LG Best Shop - Shri Silver Enterprise, Akota Rd. Vadodara Guj. Ref Bill No. 1881 dt. 10-Jul-2011. The ice making system was leaking. Same was send same week July 2011 for replacement. We have contacted sever time to you dealer Shri Silver Enterprise Vadodara for replacement. Every time they said that part will come soon. Till date we have not received the part and not able to use the ice making part. Pl. let know your action. .Before we take legal action -V S Patel E-mail : vpatel_usa@hotmail.com Mobile 9824012076...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Rude behaviour of your Hapur LG dealer

User
 mintoji on Nov 6, 2014
Dear Sir, I am having so many electrical LG domestic equipments like air conditioner, refrigerator & washing machine in my house. Recently I purchased LG microwave oven model :- 2044 DB from your dealer M/s Amit Mechanical Works, Railway road, Hapur vide bill#1492 dated 21.10.2014.The above dealer did not provide microwave kit along with the microwave. Whereas my brother purchased same model of microwave from M/s Geetanjli Electronic, Meerut and got the kit. As per Meerut dealer LG products having scheme of free DEEPAWALI gift on all gill microwaves. I went again to M/s Amit Mechanical...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - long pending refund on bad product

User
 bhaskersaxena on Nov 6, 2014
hello please refer all my previous complaints and latest RNA141003055635 & RNA141007019648 dt 03 Oct 14. i had purchased Refrigerator (model GL-305VV5, serial no 108NRKA068405) on 01 Sep 2012. I also paid for three years extended warranty in 2013 for the same. This Refrigerator had been "serviced" at LG workshop five times in last 2 years, other then "gas filling" at my home 3-4 times. Finally, The Service head (Mr Gurinder (09888911650)) at Bathinda, Punjab had acknowledged that my refrigerator has some internal leakage, which is beyond local / economic repair and has initiated the mail...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Refrigerator Totally dead-not getting on

User
 prakashtaunk on Nov 6, 2014
Dear Sir, Inspite of continuous follow up and complaints to customer care, there is no response from any executive. As the refrigerator is lying dead since 15 days and above it might get more damaged. Arrange to send your technician as early as possible to the below address: Mr. Prakash Taunk H.No.12-7-162/8, Mettuguda Near Ayyappa Temple Post. Lallaguda Secunderabad - 500017. Contact no. 9533357431 / 9032174505 Awaiting your early action Regards Prakash Taunk...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Problem not resolved since last year

User
 rajneesh.Sharma on Nov 5, 2014
Dear customer care officer I m Rajneesh Sharma . I had purchased one LG Fridge (348PL84) from Soft vision electronics pvt Ltd on 15.09.13( bill no 5533 ). Since then i am not satisfied with the performance of this refrigeroator. i have registered complaints many a times but the problem (over cooling) remains as it is. Your srevice person(Prakash. 9555239079 ) gave his no for the complaint. each time he came do some adjustments and say problem is resolved but the problem remains as it is. One year passed now ur service guy says he will charge his visit and will replace the parts on...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - POOR LG SERVICE CENTER AT AMRAVATI MH

User
 rahul13092014 on Nov 5, 2014
To LG MANAGER I have LG Fuzzy logic 6.5 KG washing machine. defected last month. So I called the dealer first dated 02/10/2014. The technician came the other day, said it will not heal us, we feel the service center will tell you, that he will send engineer to repair. Two days later came the engineer from LG service center, machine not repair by him, try to again and again, try two to three days but not solve machine problem, because he not capable engineer . He say that send machine to LG Service center for repairing . after two days I go to Amravati LG service center with washing machine and...
Complaint comments Read comments Complaint category Washing Machines

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