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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - LED Monitor not replaced

User
 Rajesh kumar on Apr 24, 2014
Hi, I am Rajesh Kumar from chennai. I had egistered complaint before one and half months regarding my LED monitor not functioning. technician visited my place and said currently spare not available and asked time.. After five days i received call from LG customer service adambakkam. said led monitor model was stopped, so we will replace it with new one. My monitor still under warranty. I have submitted original bill in adambakkam LG service point. after one month also still i didnt get any response. I dont get proper response from LG adambakkam or LG. When i called LG care, they gave me Service...
Complaint comments Read comments Complaint category Desktop Computers

LG Electronics - Non resolution of issues inspite of the unit being hardly 3 months old from date of purchase

User
 JacksonR on Apr 22, 2014
I had purchased the refrigerator from Vijay Sales in the month of Feb 14 as a gift to my mother in law. After about 10 days of purchase of the fridge there was an issue of water leakage from the back of the fridge and there used to be sudden noise from the compressor of the fridge which is quite loud.. Since it was a gift she didn’t want to inform me of this issue and used to be wiping the water and off and bearing the noise till she could and in mid/3rd week of March she gave way and informed us of the concern. We immediately logged a complaint with LG customer care (RNA 140324011385)...
Complaint comments Read comments [2] Complaint category Refrigerators

LG Electronics - Selling my already purchased items to someone else .

User
 Praveen2559 on Apr 21, 2014
I am writing you in a extreme distress due to attitude of Reliance digital store & and LG electronics. I had purchased 47 “ LG LED TV, 310 litres refrigerator & AC from Reliance digital store, Aundh, Pune on Nov 01, 2013 for my New house. I had paid around 20 % advance & remaining I took loan from Tata Capital. Since possession of my House was due in Dec 13 I told them to deliver in Dec on my confirmation . However due to delay in my possession I asked them to deliver in March. On 15th March I got confirmation of my possession & thus we again visited Reliance digital...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Very bad service of LG service center Haridwar [Resolved]

User
 saurabh.hwr on Apr 21, 2014
I have given my AC for repairing at Hardwar service center on 10 Apr 2014. He told me that Coil of the AC will be replaced. I have waited for 10 days, but still service center person is saying that it will take more 10 days to get new coil. So today i asked to return my AC. He sent back AC to my home, but no service center person came to put it in the window where it was earlier installed. Even i do not know whether service center person has replaced my working parts and made my AC condition more bad because I can not check the AC my self. Please take necessary action regarding...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

LG Electronics - Service Issue

User
 ermkgoel on Apr 18, 2014
Model : WF - T7514EN Capacity : 6.5 Kg Serial No : W340410AB000047IN Problem Logged : I am getting “FAN Belt Slipping Sound ” while operating washing Machine, there is no other problem observed. Machine is working perfectly fine. Machine is outside Warranty & this will be a chargeable Service call. 17/12/2012 : Call Logged (Reference No # RNA121217067202) 18/12/2012 : First Visit by Technician Vinod, Recommended gear Box replacement 20/12/2012 : Gear Box replaced, after replacement machine stopped rotating properly moving only in one direction, Billed amount...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - Delay in Repair of my LG Split AC Model No. LSA5NW2VF1

User
 shyamsabhani on Apr 18, 2014
Full Name : Shyam Sabhani Email Address: shyamsabhani@yahoo.com Address : 21, New Colony, Alwar Gate Ajmer Ajmer 305008 Telephone Number : 0145-2660067 Mobile Phone: 7742528330 Complaint Details: Delay in Repair of my LG Split AC Model No. LSA5NW2VF1 Complain No. RNA 120617079144 was lodged on 17 June 2013. Local Service Centre took both the unit, repaired and installed. However, within one month AC started giving trouble. Again the Local Service Centre was contacted and they refilled cooling gas. But again within one month it started giving trouble (no cooling). Again I approached...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - Bad reception and customer servicing in LG service center Habsiguda Hyderabad

User
 marvolo6113 on Apr 15, 2014
I have requested chiller tray from L.G. service center for refrigerator model no. GL-205KMG5/2012 I reached habsiguda service center on saturday 12.04.14 and they said the stock is not available and come on monday 14.04.14, i called lg service center on monday and they said come on tuesday, on tuesday i again called the service center but nobody received the call so i called from other number and the receptionist lift the phone and started talking rudely saying why are you calling again and again for the same thing and she kept on hold for more than 10 minutes Is this the way to talk to customers?...
Complaint comments Read comments [2] Complaint category Refrigerators

LG Electronics - Stay away from this company

User
 PRASANNA.N.SIMHA on Apr 14, 2014
SIR


LG: MW CONV:MC-7649DW 26
LTR, WHITE.


I filed a complaint about
my LG microwave oven, ( only the microwave oven was not getting heated, but all
other operations like grill, rotation, fan etc were working)and received a
RNA NO:140406017425, after about 3 days
a rep named KRISHNA VISITED AND TOLD THAT
MEGNATRON has to be replaced, but in the process he removed all the connections,
and changed it, but without connecting all the wire, he put on the power
supply, and suddenly, the system tripped,...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - Pathetic Customer support

User
 Brijyot on Apr 13, 2014
Hi All, I heard a lot of praise of LG products in the past due to which I bought a LG Washing Machine (Model No. P8035R37) on 02-01-2013 with a warranty of 2 years. Last month, dated 19-03-2014, I had an issue with my washing machine due to which I called up customer support for their help (Complaint no. RNA140319061874). One of the support guys came to my home and took the photograph of my washing machine and told me that someone would revert back but no one did. Then I called Customer support again on 27-03-2014 fot the same issue (Complaint no. 140327000188). Couple of technician came to...
Complaint comments Read comments [1] Complaint category Washing Machines

LG TV - demo not provided because of lack of knowledge

User
 Srinivasan Narasimhan on Apr 8, 2014
Hi I bought LG smart tv 2 weeks back. Tv got installed but demo not given by LG person. I called the customer care and they just create a request number in their system, but nobody came to provide demo for my smart tv. In fact 2 person came from LG, but they them self dont know how to connect the tv with wifi. I am now really fed up in calling the customer care and if you are not going to take action, I request you to take back the tv and will file a case against LG for giving defective product.moreover if you are not going to show me the features from my tv by way of demo, I will surely going...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Ac is not working

User
 Raghu_19 on Apr 8, 2014
Hi Team, I have purchased LG 1.5 ton split AC Model:LS 5NP3F on 15 March 2014 at Bajaj electronics Hyderabad, Madinaguda barach. It got installed on 19th of March. It worked for 2 days and since then stopped working. No cooling effect only fan is running.After returning home I have logged a complaint by calling to customer care RNA140403011191 on 3rd April. On 8th April Engineer has came in after multiple follow up's and informed some gas leakage problem in front side and need to do welding. Also mentioned when ever i shift my AC i need to get it welding. Am not convinced is this problem at...
Complaint comments Read comments Complaint category Appliances

YLG Salon And Spa - shutdown of mumbai outlets

User
 renudaga on Apr 8, 2014
I had purchased membership of YLG for mumbai salons. Unfortunately all the salons in mumbai have been shut down without any prior information. They had charged me 3000 for membership card. have sent them various mails for refund. have not got any refund...
Complaint comments Read comments Complaint category Hair and Beauty Salons

LG Electronics - Faulty LG Nexus 5 mobile phone

User
 pawan315 on Apr 7, 2014
Hi Team, I'd purchased LG Nexus 5 (IMEI: 352136063200600) on 10th February 2014 from a Retail store (OnTrack Mobiles, BTM 2nd Stage) of Rs. 33, 999. After one month, I started facing multiple issues and I contacted Google support Team for the same. They were very prompt to help and helped me trying some troubleshooting steps. After all, they came to a conclusion that phone needs to be replaced. They asked me for the OrderId, but I told them that I have not purchased the mobile from Google website. So, they asked me to contact manufacture (LG) for further help. I contacted LG for the same,...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronics - Poor product quality standard - lg tv

User
 diegopinto on Apr 6, 2014
I believed LG manufactured quality products, it was only a year and 3 months (12 months is a short warranty provided by them- strategy), that my 42 in plasma TV (A2PA4520.ATR) purchased from Snehanjali (Kandivli) gave way, i heard but never believed that LG products are made not to last, moreover the technician who visited said that the Display is gone and that i need to pay Rs 18K, as good as the price of the TV.
Life isnt good like this?
Please ensure that you (LG) take responsibility and get the display repaired at your own cost considering the fact that i just missed the warranty...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Terrible after sale service

User
 Thalapathi .M on Apr 4, 2014
Dear sir, I am buy front loader washing machine model no F8091MDL2 on 1st feb 2014. Now my washing machine was not working and I am complained on 02-04-2014 customer care no 1800-180-9999 and I am informed machine buying shop also but to till now any respocced to me. So how to solve my problems . ( Thanking you ) Thalapathi...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - delay in installation

User
 Bhairavi Patil on Apr 4, 2014
after purchasing lg led tv on 31st March till date i.e 4/4/2014 no one has come to for installation amd demos. even after fixing an appointment well in advance with continous reminder on a daily basis we r recieving false promises the same false promises are given frim the dealers end and not fulfilled. they are not ready to answer any calls and eventually have switched off their phones. we r waiting till date..this has left a horrible impression about lg. and next time we will not consider this brand. and will not recommend it to anyone...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - LG service members showing no interest in processing a request

User
 ungrapalli on Apr 4, 2014
I have raised a request (the request number is: Rna131129030342) a long ago. The request was to replace a start membrane for our LG microwave oven. It was assigned to LG service center, K.R road, near Brigade MM, Banashankri, Banaglore, Karnataka, India. A representative by name Chandrakanth said he will do it before Feb 2014. But when I call him or his colleagues, they don't pick up the call. I visited many times the service center, but these people escape from the place every time. Also, a person by name Pavan has collected our LG oven invoice and he is refusing to return the bill even after...
Complaint comments Read comments [1] Complaint category Appliances

LG Electronics - Non delivery of 32 inch LED TV even after 16 days

User
 Col Arun Yadav on Apr 2, 2014
This is to inform that i am really hurt that a brand like LG treats it's customers so shabbily. I am Col Arun Yadav and i had made payment of Rs 20, 453 on 14 mar 2014 vide CSD Chennai Area Depot, Chennai Cantt, official receipt no 163514 .Till date the dealer JAIHIND ASSOCIATE has not supplied the Television, nor do they bother to inform the customer. i have contacted them 4 times and every time they say will be able to supply by next week. Today again when i contacted they have given a reply they will be able to provide it by 12 march 2014, that would be almost one month since the payment...
Complaint comments Read comments [2] Complaint category TVs

LG Electronics - LED

User
 Yellapu Ravi on Apr 2, 2014
D/Sir, I am purchase of LED model no. 32LN5150 Dtd. 18.09.2013 Bill no. 5639 Sr. No. 308PLJK002620 this LED two time complain I am complain of customer care request id is RNA 140330086725 till date not attend. So please change my LED urgently otherwise I am legal action. regards, A Prasad Rao 93024-77799...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Regarding frost deposition in frost free refrigerator

User
 aditya_mittal312 on Apr 2, 2014
Hi, I had purchased a LG frost free refrigerator around 4 years back and from last one year I am facing the problem of frost deposition inside the freezer compartment of my refrigerator. I have registered a series of complaints with LG Customer Care for this and everytime their service personnel visits me he tells me different reasons for deposition of frost. Here I am quoting the different reasons as quoted by service personnel: Incident 1: The service personnel told me that you are not closing the gate of your freezer properly hence the frost is being deposited. My solution: I started...
Complaint comments Read comments [1] Complaint category Refrigerators

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