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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - Replacement of my LG Refrigirator 322 RPJL

User
 pinakibhatt2003@gmail.com on Oct 30, 2014
I have purchased LG Fridge No. 322 RPJL on 01.10.2014 from Kolkata. After complaining twice your representative visit my residence on 09.10.2014 and inform that the freeze have manufacturing defect and the will replace it within 2 days. Now, more than 20 days over they haven't replace it till date and they are not properly communicating me also....
Complaint comments Read comments Complaint category Refrigerators

LG Electronics - REGARDING REPLACEMENT OF DOUBLE DOOR REFRIGERATOR.

User
 aloktripathi77 on Oct 30, 2014
I HAD PURCHASED DOUBLE DOOR LG REFRIGERATOR ON 10th AUGUST 2014 AND AFTER LESS THAN TWO MONTHS IT STOPPED WORKING. I HAD LODGED COMPLAINT IN CUSTOMER CARE LG ON 10th OCTOBER 2014, COMPLAINT NUMBER RNA141010009821. THE TECHNICIAN AND ENGINEER WHO VISITED US TOLD ME THAT THIS PIECE IS DEFECTED, AND THERE ARE SO MANY DEFECTED PARTS IN THIS REFRIGERATOR. YOUR ENGINEER AND TECHNICIAN TOLD ME THAT THIS REFRIGIRATOR WILL BE REPLACED VERY SOON BECAUSE THE DEFECT IS MAKING DEFECT AND THE FAULT IS FROM LG. BUT AFTER SO MANY DAYS THERE IS NO RESPONSE FROM YOUR SIDE. THE RESPONSE FROM LG IS VERY POOR. YOUR...
Complaint comments Read comments Complaint category Refrigerators

LG India Ltd - LG LED TV LB6500 47inch Display Panel Problem

User
 karthikchan on Oct 30, 2014
Dear LG Team, I have bought LG LED TV LB6500 47inch in Reliance digital for 92k on 21-10-2014 and got delivered on the next day and LG service came for the installation on 27-10-2014 ..he completed the installation and when he switched on the tv the display was only half working the other half is simply white in color there was a issue in display he turned off and on many times and couldnt solve the issue..he even called to his seniors and no one could solve he then left saying his senior would come and gave his number..i was waiting and no one came when i called his number he said he's going...
Complaint comments Read comments Complaint category TVs

LG Electronics - Broken Refrigerator Door (Manufacturing Fault)

User
 mahesh.arora on Oct 29, 2014
Dear Sir/Madam, This is an official complaint about the Faulty product been sold and ignorance received by Company employees toward our complaint. I have purchased an LG Fridge from LG showroom ‘SUPER ELECTRONICS PVT. LTD’ for with Bill no. ‘LGSHOPEE/80/JUN/2014’ under the name of ‘Mrs. Kanta Arora’. We noticed that there is a fault in refrigerator Door when we have got the delivery, then a guy named ‘Mr. Deep Jyoti Sarkar’ visited our place to check the fault on 25th October’2014 as he got a complaint from Retailer. He confirmed that there is a Manufacturing Fault and...
Complaint comments Read comments Complaint category Refrigerators

LG India Ltd - Problem with brand new LG L60

User
 Simmi45 on Oct 29, 2014
Dear LG Team, I purchased LG L60 from one Retail store in Dombivli @ 7000/- on 18Th Oct 2014 ( Bhai Duj) for my brother. When i went home I found mobile was not functioning properly it got restarted twice & also got hang several times I went to the store next day and shown the problem. Dealer told software issues wont have replacement & he asked me to go to service center which is too far from my location in Kalyan. I am a working for Times Group - Pune. Some how I managed to go to service center today, when I went there the service person said they will format the pc and kept the...
Complaint comments Read comments Complaint category Mobile Service Providers

LG Electronics - LED Monitor replacement from past one month

User
 vishh14 on Oct 29, 2014
I purchased LG LED monitor Model 16M35A-BA.ATRGMSD on 23rd Sept and the monitor just worked for 30 minutes, after that monitor never worked. > Dealer refused to take it back stating i need to file a complaint against LG Customer service and get the product repaired/replaced. > i called up LG Customer server and raised a request RNA141016011868, the LG Support guy (Satyanarayan - 9619298410) came to my home and checked monitor and said that the monitor needs to be replaced. He took all releavant documents along with photo of the bar code on the LED Monitor and Invoice copy. After that no...
Complaint comments Read comments Complaint category Computers & Accessories

LG Electronics - Service Not Done after repeated followup Ref No : RNA141027054675

User
 SreenivasNambiar on Oct 29, 2014
Dear Sir, Registered a complaint on 27th October, 2014 Afternoon (Ref No : RNA141027054675) they said the service is scheduled at 11:00 to 12:00 Hrs on 28th October, 2015 and asked us to be present., but there was no call or any response from Lg side again called them they said they have changed the category to Most priority but no updates late and again i had called LG CS they have said the tech people will call before 8PM which they dint, today (29th October, 2014) when i called the same thing is being repeated stating elevated the issue etc... They can say will it be possible or not...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - DEMO OF WASHING MACHINE

User
 bandyopa on Oct 28, 2014
Purchased through Flipkart on 26 Oct 2014 till date no one from LG service centre appeared to show the demo of the purchased item.contacted to customer care but of no use as they given the mobile no.9909962091 of Ms.Bhavna patel CCO and the service centre no..0265-6588705/9978940858 of M/S.Krishna Electronics.Neither of them is responding nor sending any staff for the same. Will never suggest to any of my friends for this company... My address. Munmun Banerjee/Sayan Banerjee A-1 Rutvik Park society Navjivan Ajwa Road Vadodara 390019 Mob-9428972865...
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - Refrigerator not working

User
 DevangDhruv on Oct 28, 2014
I had complained for my refrigerator on last Monday 20 oct . Last 8 days the technician are fooling me by giving time again and again . It's been pathetic experience from LG . The service team is totally useless and I think they never ever must be attending any complaints Regards Devang Dhruv 9820012487...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - Installation and Demo

User
 rhtvrg on Oct 28, 2014
Given installation and Demo request from last 6 days, but customer care dont have time to call and even not picking up the call. I bought LG LED TV LG 32LB530A from sanpdeal. Name:- Rohit Bosamia Adress:- Fulwadi, ramji Mandir Road, Street no c-7 Jetpur-360370 Gujarat Contact no:- 8080579655 Rajkot LG Service center no 9099949453 and 02812478341, is Unanswerd everytime i had call. I had called them thousands of time. Please also tell them incoming call is free now, why dont they pickup and aswer. I need a strict action against service center personal, Need to teach a lesson, this is not...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - pathetic staff at lg service centre

User
 cavishalgohil on Oct 28, 2014
I had been to LG service centre at Saki Vihar in Ensa Industrial Estate, Andheri. The timings of the centre are 9 am to 6pm which is displayed outside the centre. But the staff comes not before 9 45 am. When complained to the service centre manager MR. Kartik he replied saying the staff will come by 9 45am 10am and I quote "staff late aayega toh kya hua". And after inquiring with the guard of service centre it was found that Mr Kartik himself comes at 11 to 11 30am. Pathetic service ...worse service centre and instead of improving the service and puntuality the staff themselves argue and tell...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

LG Electronics - pure service and rude staff

User
 emos on Oct 27, 2014
Dear LG, I have bought washing machine with dryer and refrigerator from LG from Sharaf DG in the UAE, and since then I am living in a night mare . I bought the items on October 20 and was delivered on the 23 as per my request . I received a message from al yousuf who are he agent in UAE that delivery will happen and I have to keep the yellow part of the invoice for installation, when the delivery man came to my home I begged him to give me the yellow invoice and he said no, you have Sharaf DG invoice, I said I recieved a message from your company and he said no and refused to give me, he gave...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - Complaint not solved since 15th oct.2014

User
 dndesai on Oct 25, 2014
Dear sir, I have purchased LG LED 42 Tv on 15 sept2014. Model 42LB 6700 . SNO408plzu120021. I have filed complaint regarding WiFi connection of my TV. to the toll free number 180018099. The complain number is 141018085355 on 15 th oct. But I am so sorry to say that NO ONE has ever cared to solve my problem eversince. Once they said that they have NO Qualified Technician for this job. I am shocked with this reply I have always believed in LG products and their services. But now I hope that my complain will be attended to and solved with due care and speed. GNDesai...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Customer-Care Not Proper

User
 thumma_sree on Oct 25, 2014
Dear LG Team, I called customer care for my Semi-Automatic Washing Machine Repair, after dialing selected Telugu option to speek with Customer Care Executive. I said I am from Telangana and given my Complete Address, in-spite of this Executive keep on asking me where you will live, what is your Area Name. I said i have given my complete details to you but he is not getting my point and again started asking where you will live tell me the area name. Really it is irritating. My Mobile No: 9985501142...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - LG LED are pathetic

User
 anup gauncar on Oct 25, 2014
I had purchased LG 32 inch LED on 27 july 2014, Had to replace the TV with in 20 days due to some issue(some chip had gone bad) and now just within 14 months my display has gone bad and you have quoted me Rs 12000/- to replace it. LG products are pathetic and i am really disappointed with it. This was my first LG product and the experience is very bad....
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Delay in AC repair and pathetic service

User
 arpit gupta 2 on Oct 25, 2014
I had to give my Split AC for repair. So i called the customer care centre in Mumbai to take my AC for repair.The pick up person came after 3 days to take the AC from my home inspite of customer care committing to take the AC within a day. Then now i am continously calling the service center for delivery of my AC. They said to deliver the AC on 22nd Oct 2014 but till date i have not received the same. Also they don't even bother to call and reconfirm when the AC will finally be delivered. I am sorry but this is substandard and pathetic service which i didn't expect from LG.You should change your...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Non availability of parts for LG side-by-side Refrigerator.

User
 bindoos on Oct 24, 2014
The LG side-by-side refrigerator model no. GR-L227WTQ which we purchased from Dubai on 12.05.2012 is not cooling from 28.09.2014 onwards . I bought this costly and big refrigerator keeping in mind the needs of my family and also as a long term investment. I registered a complaint with customer care on 28.09.2014, complaint number RNA140928040707. On 01.10.2014 your service advisor visited us and we were informed that the problem was related to gas leak and the concerned service advisor would check the fridge on the next day. After repeated calls, the concerned technician arrived on 4.10.2014 and...
Complaint comments Read comments Complaint category Refrigerators

LG Electronics - Regarding miscommitments for Demo

User
 Ashish_D on Oct 24, 2014
Dears, This is with reference to purchase of Microwave Oven of your brand. I would like to inform that this is my first LG product. It has been 5 days buying this stuff still demo has'nt been provided to us. We were informed to provide DEMO on 3rd or 4th day from purchase. Apart from this we got a formal call in the evening around 7;30 to 8;00 pm on 3rd day (22/10/2014) informing to attend the demo on 23rd October. We got another formal call on the 23rd October that your engineer would be coming after mid-day. Considering the ocasion of Diwali it is justified that everyone wants to enjoy the...
Complaint comments Read comments Complaint category Appliances

LG India Ltd - Worst service ever

User
 kumudsh on Oct 24, 2014
Worst service ever - washing machine didnt get repair
Pathetic Response: RNA141021022333
I would recommand no one to buy LG products due to pathetic service centre where you keep calling and they dont even care care to provide a service for a product.
I had a LG-DD washing machine which is not even 1 yr old. I was getting issue that it was not getting started.
I called Customer care(1800 180 9999(Toll Free)) more than 1520 times... first i called on 6 oct, then on 8 oct, then, 11 oct, 20th oct, 21, 22 oct and again today 3 times from morning.
Every time they told...
Complaint comments Read comments Complaint category Washing Machines

LG Electronics - Problem about refrigerator cooling

User
 zabi1259 on Oct 23, 2014
My name is Syed Zabiullah, Iam from Cuddapah which is located in AndhraPradesh. I bought a L.G Refrigerator in a Cuddapah city Showroom, But from the day of the Purchase of the Refrigerator there is no cooling at all. I Complained to the nearest service center, The Technician came and informed that some part need to be changed. After this, He neither changed the part nor giving response to me. He is just telling me that you have to switch on the refrigerator for 24hrs, Then he'll change the part. Iam Providing the Refrigerator model details and about the warranty. Refrigerator Model: GL-225 Date...
Complaint comments Read comments Complaint category Computers & Accessories

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