LG Electronics Customer Care

LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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LG Electronics related photos (225)

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LG Electronics Customer Care related pictures (225)

LG Electronics Complaints & Reviews

LG Appliances — Faulty Parts

 Jerry Skubisz on Oct 8, 2015
It really saddens me to no end that I purchase a GE stove and I have to keep replacing the dam knobs! This really sucks that ive already paid out almost half the dam price of the stove in knobs!!! The last set of knobs were Garbage and replacement parts were 358.00$ The have A plastic inserts that keep breaking!!!...
Complaint comments Read comments [1] Complaint category Appliances

LG India Ltd — LG FINO phone screen replacement

 Aji John Thomas on Oct 7, 2015
I have LG Fino - D295 and unfortunately the screen cracked 6 weeks ago. I took it to LG service Kamanahalli and every time they tell there is no stock for screen. I am not able to understand how come screen is not available for mobile phone which was launched last year and even after ordering twice there is no screen available. The service engineer informed there is no stock in India??? this the sixth week more than a month and I am really upset over the service of LG . Even the call center guys keep telling to me to contact the same service center and the service center guys tell there is no stock....
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics — AMC Fraudulent

 Shreeparna Samanta on Oct 7, 2015
This complain is regarding Mr. Samanta and Mr. Anurag Bhopai of Bagualti, Jardabagan, Kolkata LG service center . They are not allowing us to claim our AMC service and whenever we are booking calls in LG representatives are coming from this branch only but not giving us the service. Its more than 2 months where no one dealing with the problem and they are just passing it to on person to another...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics — LG Service Center Pune the worst in the world

 AfsarW on Oct 6, 2015
I had raised a complaint (RNA150823088170) when my washing machine stopped working. The technician said some part needed to be ordered and said it would take 3-4 days. After calling up a 100 times, the technician said raise a new request, your request has got closed...even before servicing!! So I raised a new request (RNA150914018982). After calling up 2-3 times everyday, they finally repaired the machine after a month of my initial request. My machine is under the showroom extended warranty, so we asked for the bill. Technician said he would send the bill after he goes to the service center. I...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics — TV installation not done as per commitment

 ms24976 on Oct 5, 2015
This is to inform you that i had purchased LED 32 inch TV (LG) on 02/10/15.I was told that in 24 hrs person will contact me to come & install the TV but till date no body turned up so finally i called costumer care & she replied that it will take another 3 day's for person to come & install.Her way of talking was not appropriate and when i told to lodge complain against LG if service not provided on time then she was like i don care...may i know what kind of person's are sitting in costumer are sitting in office who do not know how to talk. Hence forth i have to think twice before purchasing any...
Complaint comments Read comments [1] Complaint category TVs

LG — Refrigerator handle of refrigerator broken since 3 months.

 DINKAR MANGLEEK on Oct 4, 2015
I am Dinkar Mangleek an LG Consumer of Refrigerator. Handle of main door was broken 3 months back. Refrigerator model no. Is GL-265TMG4/2007, Gross Volume-250 litres, storage volume 222 litres. Complained many times on LG Customer care number. Reply is that handle for the main door of the refrigerator is not in stock. Further, company is highly non-co-operative in providing this spare part.
Dinkar Mangleek
3C/201, AWHO Township,
Sector Chi-1, Pocket 5,
Greater Noida -201308
Gautam Budh Nagar
Mobile: 9810975407...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics — Fridge compressor replacement

 talonx on Oct 3, 2015
A ticket has been open for a week now, for replacing a damaged compressor. The fridge is under warranty. The technician visited our premises once and since then things have slowed to a crawl. Every time we call the technician, either the part is not available or the gas refilling guy is not available. Meanwhile we are thinking of never buying another LG product in our lives The ticket number is RNA 1509 2704 8001...
Complaint comments Read comments [3] Complaint category Refrigerators

LG Electronics — LG LED TV stopped working in 2 Months

 Prasad Patil_1 on Oct 2, 2015
We brought a new LG branded LED tv on 9th August 2015.From GEMINI ELECTRONICS DADAR. It suddenly stopped working totally on 18th Sep 2015. We called up the customer care and registered a complaint. An engineer came to our house and stated that the mother board is bad and needs to be replaced. He came after a few days which looked like a used mother board. However it did not match. He said he will bring another mother board. He brought another mother board and Screen said that the problem is also with the screen. It is more than 2 weeks since we lodged the complaint (RNA150919075861). It has...
Complaint comments Read comments [3] Complaint category TVs

LG India Ltd — Nexus 5 battery replacement

 hagarwal2603 on Oct 1, 2015
Hi Team, It is with great frustration and disappointment that I have to write this that am not getting any help with local LG service center to replace my Nexus 5 battery . I have purchased mobile on 14 Dec 2014, after which in May 2015 there was a Nexus 5 board problem which LG service center has changed free of cost as mobile is in warranty, but since the time board has changed my mobile battery didnt last until even an hour . I formatted and tried everything but no luck. I took it to LG store again and now they are telling me that battery has 6 months warranty, I need to pay for battery...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG India — Poor Customer Service

 Manish Kumar3007 on Oct 1, 2015
Hi, I am using a split LG AC since last one year.I have also extended the warranty of AC for next three year. Recently there was a fault in it and I had raised the complain for the same. The service executive from your center changed the compressor of the AC and filled gas in it. After that also the cooling was not appropriate, so I again raised the complain. This time the executive from your side told me that the voltage regulator is not working properly due to which the cooling is not sufficient. I have changed the regulator now, still the ac is not working properly. I am really disappointed...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics — LG Refrigerator: LG 335 L GL-D372JHSL Defect

 kunkumuriarjun on Oct 1, 2015
Hi Team, I purchased LG refrigerator(Model Number:LG 335L GL-D372JHSL) on 14-05-2015. Problem is since I received the item. In refrigerator, compressor making too much sounds in every hour like bomb blast and I requested to LG engineer to solve this problem and person told that this is common sound in this model and they are not able to solve the issue. I told him to replace refrigerator or refund my money but they are not accepting for that. Everyday, every hour making too much noise and making shiver in between idle and sleep. Not only that, in between every 5 mins some different sounds...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics — LED not working and not repairable

 koushal_goyal on Sep 28, 2015
Dear Sir, I had bought a LG LED 3D TV on 23.07.2012 for Rs 66000 but recently it has got some issue and I had called LG care to get it repaired my complaint no was RNA150923003413 they visited us and told us that there is issue with some part and they need to replace the same to which we have agreed. After 2 days they called us and told us that they don''t have that part so they can''t repair it and as per company policy they can buy back with some depreciation if I provide them the bill. I had given that bill to them on 27th September. Now today that is 28/09/2015 they are saying they will buy...
Complaint comments Read comments [4] Complaint category TVs

LG Electronics — LG LED TV 32LE5500 Mainboard is not available with LG

 muthugraphics on Sep 28, 2015

I have LG LED TV model 32LE5500. It was bought around 2011 January.
Recently it had problem that there was no display and complained to LG service centre and they visited at home and informed me that the Mainboard of this TV is at fault and has to be replaced that costs around 7000rs. The service guy informed me that he'll go to his office and raise for this spare part and will inform me.

And he called me today and informed that this spare part is no longer available with LG??? and therefore my TV cannot be fixed??? LG discontinued the model and stopped...
Complaint comments Read comments [3] Complaint category TVs

LG Electronics — Very poor after sales service - led 3d smart tv

 shrikant05antre on Sep 26, 2015
I purchases LG 3D Smart LED TV on 26-10-2011 with total paid amount of Rs.79900.00 (Invoice No. SRS/11-12/01432). On 31-09-2015, product stopped functioning, we raised a complaint for it on 1-10-2015 which was not handled due to address change. On 2-10-2015, new complaint was launched with LG Helpline for repair with new address. A technician visited our place on 3-10-2015 and informed that a "Mother-board" of TV was not functioning. He placed an order for new "Mother-board" and said it will arrive in 2-3 days. Failing to this, LG did not provide a new mother-board for 2 WEEKS....
Complaint comments Read comments [2] Complaint category TVs

LG Electronics — Refrigrator

 niki jain on Sep 25, 2015
We buy a single door refrigrator from a local shop, after some time the water which collected after depfreezing start smelling we call customer care but the person responsible for service came home after 15 day, the water spoil n smell very badly ..then the service man take off the basket where water is spoiling and gave basket to us and told us to wash the basket..when we ask him that it is his duty to wash he rudly say no and Go back..Stop Buying lg products...
Complaint comments Read comments [1] Complaint category Refrigerators

LG India Ltd — 1.5ton Window Air conditioner

 Arif Ismail on Sep 23, 2015
I registered a complaint No.RNA 150527030311with your LG Care 1800 180 9999 number on 27th May 2015 about the cooling problem of my L G 1.5ton Window room AC which I purchased in November of 2011. As the response from the Service center Charms Engineer Chennai was bad. I contacted Mr.Srinivasan Area Service Manager LG on 29th May and informed about the problem he said he will arrange for the visit of the service person. As there was no response to the assurance given by Mr.Srinivasan, I sent a sms to Mr.Srinivasan 29th May @ 7.38pm informing there was no response from the service agent.On...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG India Pvt Ltd — Ac repair

 tspavankumar on Sep 23, 2015
APSRTC PONNUR DEPOT : AC REPAIR HIMAYALA COOL NOT RESPONDING AND NOT LIFTING CALL that phone no is 7382178412 and not response continuous product model:lg myaddres: apsrtc ponnurdepot, guntur (dt) system incharge contact no 7382893862...
Complaint comments Read comments [1] Complaint category Appliances

LG India Ltd — LG Split Ac service which is in AMC

 HR-Chennai on Sep 22, 2015
Complaint was raised to LG customer care -1800-180-9999 for servicing of 2 ton split a/c which is in AMC on 18th Sep 2015 . COMPLAINT NO.150918051102 . 19th Sep 2015 did a follow up as there was no response from LG. Customer care person confirmed that he will raise the complaint as high priority and I will be receiving the call shortly from technical person but there was no response. Again on 21st early morning 7.30 Am called customers care to remind about complaint again there was same responce from customer care stating technitian will call and also gave me local contact number i.e 9176634438....
Complaint comments Read comments Complaint category Electronics & Appliances

LG LED TV — Damaging LED TV

 tanmaymandal9 on Sep 22, 2015
Sir, I have a LG LED TV M.NO-22LS3300AT(SL NO-301PLGE001495) which i purchased from Malda on 20-01-2013 and its in warranty period still now...it is now out of order. And I have launched a complain (No.-RNA150912071351 dt.-12-09-15) but the officers of LG [ ACM (Mo-9333327818), BCM (Mo-9732547711), Servicing Manager(Mo-9732061229), Store Manager(Mo-9732275600)] not co-operate with me. If I call them they don't want to speak with me saying "No time in hand". Though I have submitted the documents which is needed but they do this such kind of behavior... so I kindly request you to take a necessary...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics — Unethical behaviour - No proper service for AMC

 shahprashc on Sep 21, 2015
AMC no. - amc 141224044088-01 Product - TV LC 32 model no - 32LH35FR.ATR PURCHASE DATE - 23/05/10 This is not expected from LG electronics, pathetic engineers, very bad service. I undertook LG AMC for my LCD TV in last year December, and we started facing problem with screen and sound last month, we complained and engineer visited at our place on 6th/7th of September 2015 and informed us that on replacing motherboard, cable and some strip with new one your TV will function properly, I said we have AMC so he said don't worry all parts will be replaced by company with no additional charges,...
Complaint comments Read comments [2] Complaint category TVs

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