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LG Electronics Customer Care

LG Electronics India Pvt Ltd

P NO - 51,Surajpur Kasna RD, Udyog Vihar
Greater Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 110001

Customer Care Phone Numbers and Contacts

Phone:1 800 180 9999
 +91 120 256 0941
 +91 120 256 0900
 +91 120 256 0940
Mobile:+91 99 5305 0430
 
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LG Electronics Complaints & Reviews

LG Electronics - Not received the bill/invoice for my LG Led tv, bought as a product replacement

User
 pratapforever on Mar 28, 2015
Hi, I bought the 42LB6500 model TV as part of the product replacement through the lg customer service. I don't know the dealer, but all my communication is happened through the customer service channel only. Even I paid the amount through DD favouring 'LG ELECTOELECTONICS PVT LTD'. The product is delivered in January, but there was no proof of purchase is provided to me. As I don't have the dealer details, I called up the service centre representative for several times, and each time I got a response that they will check with the dealer. It is now three months since the product is delivered and...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - NO PROPER INSTALLATION FOR 3D TV

User
 anand.bannu on Mar 28, 2015
I complain several time but no proper installation done.ever time S.E come to my house and told software problem I will send proper software engineer for software installation that's all no body came. Please do proper installation.In tv wifi not connecting.Service engineer told reload software.plaese send s.e for installation....
Complaint comments Read comments [1] Complaint category TVs

LG Electronic India - Highly dissatisfied with the fact of being sold an AC which is no more manufactured

User
 santosh.k.padhi on Mar 28, 2015
This is to bring in to your notice that we had purchased a Split AC(Model No LSA5ES5V) on 1st May, 2013 from Modern Electronics, Chinchwad, Pune. This worked good for 2 summer seasons (2 months each) for 2013 and 2014. In 2015, few days back when we tried to turn on the AC, it was not turning on. We logged a complaint with Customer Care. One agent came to our home and checked the AC and said that may be due to short circuit during last rainy season, some part in the AC got damaged.So he will order that part which may cost us to Rs 2500.We agreed.Later, in 2-3 days when we contacted the agent, he...
Complaint comments Read comments Complaint category Electronics & Appliances

LG Electronics - improper service

User
 RGD_pune on Mar 27, 2015
I had registered a complaint with LG on 18001809999 as my a/c was not cooling sufficiently. Promptly on the same day (21/3/15) their technician Mr Quereshi visited my house and cleaned the unit and said problem will get solved because of cleaning and collected Rs. 575/- cash from me (which was as informed to me by the call center). He did not give a receipt saying that LG policy is not to give any receipt. After using the a/c overnight I came to know that there is no improvement in cooling. I called 18001809999 again on 24th and a new complaint no. RNA150324093140 was given to me saying complaint...
Complaint comments Read comments Complaint category Electronics & Appliances

LG India Ltd - We wanted to complaint on your LG Authorized service center, Kota, Rajastan [Resolved]

User
 gokul01it on Mar 26, 2015
We purchased LG G2 on 5th OCT 2013 by paying INR 43, 000. Below are the details.Mobile Info:LG G2 (32 GB)IMEI: 357246-05-332003-0S/N: 309kPFX332003We wanted to complaint on your LG Authorized service center, Kota, Rajastan.After 11 months of use, yellow spots came and we gave it for servicing to LG Authorized service center, Kota, Rajastan. After confirming the center from Customer Care.1. Good, He did repair and he changed the display, as it was under warranty at that time (11 months old).2. He did not set the display properly, so mobile started bending and battery broken after 3 months. (Your...
Complaint comments Read comments [1] Complaint category Mobile Handsets

LG Electronics - LG Smart 3D: Send a faulty piece

User
 Saravanan Jeganathan on Mar 25, 2015
I bought a LG 3D Smart TV on Model No: LA6910 I bought this product from sharptronics, Velacherry, Chennai I am waiting for almost 5 months from the date of purchase. I got an replacement but its an low end model and again agreed to give the same model i bought. But i got a call from the customer care stating that they goin to provide LB6500. The feature is not same as my original model. Only the model LB6700 satisfies mine original model i bought. i am not received any proper communication from them. Till now i made more than 200 calls to the customer care peoples. but they are not...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - more charges for repair

User
 shwey on Mar 25, 2015
Hello sir We are from bagalkot district Karnataka we had a problem in the television about our motherboard so we called the customer care of LG and got it repaired for Rs6800 but in maharashtra it is Rs5500 so how is the company applies its charges for different for different countries...
Complaint comments Read comments [1] Complaint category TVs

LG LED TV - not instulation in my home

User
 LALA RAM GURJAR on Mar 25, 2015
Dear Sir, I Purches a Led TV in 16.03.2015 my id RNA150316063762 but not instulation on my home. i have complaint in toll free no. but not response please instulation tv in my home from :- LALA RAM GURJAR S/O KALYAN MAL GURJAR VILLAGE - PALWAS, POST - AKODA, VIA - PHULERA, DISTT. JAIPUR, RAJASTHAN PIN - 303338...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronic India - Failure to carry out Air Conditioner Repair as per AMC agreement

User
 drrkbansal on Mar 25, 2015
Respected Sir/Madam, On 10/10/2014 I had got Annual maintenance Contract done for my 2 Air Contioners of LG barnd for a period of 3 years i.e. upto 09/10/2017 and paid Rs 15472=00 to the LG company in Surat, Gujarat. The LG company is supposed to provide me with free maintenance of both the ACs, including free replacement/ repair of parts for a period of 3 years. Now, one of my AC’s gas has leaked as revealed during the free service and I was told that a part was needed in the outdoor unit and to pay RS. 5000 (Service Request RNA150226085554). When I told them that this AC was covered under...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Faulty Manufactured Refrigerator

User
 Ajay Misal on Mar 24, 2015
Kindly inform you that, we buy refrigerator on 2nd Oct 2011, from Arcee Electronics stores, in nerul navi mumbai on EMI Basis . After 8-9 month machine starts showing problems like fan not working, back light issue, cooling problem etc... within that periode they never gave us any service report. After in month of may 2014 we called service engineers for refrigerator not working properly cooling stopped, in that time he refilled the gas in refrigerator and for that he charged at 2200/- Rs. After that same problem comes on month of jan 2015. Here we called again service engineer then he suggest to...
Complaint comments Read comments [2] Complaint category Refrigerators

LG Electronics - My AMC invoice address has been wrong

User
 india factoring on Mar 24, 2015
Dear Sir / Madam,
We have received my AMC renewal quotation & AMC E Receipts both are in my office address, but we have received invoice for the same renewal in my residence address. We have request LG customer care for correct the invoices address, but they did not accept my request, and my office did not allow to me wrong invoices process. We again requesting you please make the necessary action & do the needful for customer requirement. because the error only happen by the LG side only.


Regards,
Harish
# 9990965584...
Complaint comments Read comments [1] Complaint category Business & Finances

LG India Ltd - TV Repair

User
 Sneha Vats on Mar 24, 2015
I bought the TV 55LB750T in Nov 2014.It's hardly 5 months and the TV's screen has a problem.Yesterday night I called at the Customer Care which says 24x7 .After I call I come to know that its actually not 24x7 but justrecorded service to leave your number to get a call back.Morning I did not receive any call. I called back again and after half an hour of waitingthe line was transferred to an executive.Complaint registered and with 24 hrs problem will be sorted assurance given. All well till here.Now within next 10 mins I get a call from LG saying technician will visit today itself.The call was from...
Complaint comments Read comments [3] Complaint category TVs

LG Electronics - Replacement of unrepairable fridge

User
 vimens on Mar 23, 2015
LG Complaint No.: RNA150321005281 Refrigerator Model: LG GL 308VES.CVBZEBN Purchase Date: Oct 2011. I am not satisfied with LG product refrigerator purchased in October 2011 year, we were not expecting any problems atleast in the first five year. But, we were proved wrong, when it stopped cooling many times in last three years. Recently We registered the complaint with Krishna Services for repair of fridge which had stopped cooling, within one week after repair again it has stopped cooling which happened no of times in past, we have lost trust in this product because it has stopped cooling...
Complaint comments Read comments [1] Complaint category Refrigerators

LG Electronics - Product Defect

User
 Bipsuperman on Mar 23, 2015
Respected Sir/Madam ! There is an issue with 32'' LG LED Television of not working at all. Once the Service man came at home for checking of issue all about and said that there is an issue with the card which will cost approx. INR 4000 and you have to send it to the service station(A To Z Electronics-Gandhidham) for services. After 15 days of service at service station they said there is an issue with panel not with the card which will cost approx.INR 15000 to 16000. We had already registered complaint about this issue but still we haven't got proper response from the company. We had grt...
Complaint comments Read comments [2] Complaint category TVs

LG Electronics - No Resolution of my new faulty LG LED Tv

User
 agarwabhishek on Mar 23, 2015
I purchased a new LG LED TV on 14.03.2015. I am facing problem in sound since I purchased the product. Since installation I am getting problem in speakers, sometimes very high volumes and sometimes very low volume. Speaker also make buzz sound on high volumes. This problem was also noticed by the engineer who came to install my TV and he suggested to replace the TV. I contacted the shop for replacement and they put a complaint with LG. I complaint several times but LG's customer care is pathetic. I got the following complaint numbers: RNA150321006239 (given to Abhishek dwesar on dt 21.03.2015),...
Complaint comments Read comments [1] Complaint category TVs

LG Electronics - Overcharging in repair of washing machine

User
 Ravinder Kumar Lal on Mar 23, 2015
I have got the LG semi auto washing machine repaired through the LG service executive(Arjun-8818883251) last month. the person charged me Rs1400/-, but when i asked for the bill, he said it will come through mail. it has been over a month now & i am yet to get the bill. i have even complained telephonically to the local LG service manager Ms.Nisha Parmar(7566660862) but nothing has happened. I got to know that I have been overcharged & now thay are trying to avoid & not responding....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - DELAY IN FIXING LED TV

User
 aabid rather on Mar 21, 2015
SIR I HAVE BOUGHT A LG LED TV ON 28/02/2015. ON THAT DAY I HAVE CALLED A CUSTOMER SUPPORT FOR FIXING THAT LED TV ON THE WALL. BUT TILL DATE NO CONTACT ME ON THAT SUPPORT. WHEN CONTACTED TO THE NEAREST DISTRIBUTOR, HE IGNORED. KINDLY SOLVE MY PROBLEM AS SOON AS POSSIBLE SO I CANNOT SUFFER FURTHER. YOU CAN CONATCT ON MY CELL NUMBER 9018129600 FOR FURTHER CONVERSATION. WITH REGARDS...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

LG Electronics - Worst washing machine T70CPD22P

User
 Shivanu on Mar 21, 2015
i have purchased T70CPD22P washing maching.While washing it shaking more then normal and seems like falling down.Fresh piece am got this issue.I got short circuit because of this.i raised the complaint regarding this and a representative came to my home without checking the machine he is saying there was floor problem, it is an titles floor.Recently i changed my home in marbles floor also i am getting the same problem.i pruchased for 15000 but no use i am washing in hand.The representative asking me video as an evidence for this problem.1 year gone till no support from lg.The world worst washing...
Complaint comments Read comments [1] Complaint category Washing Machines

LG Electronics - Defective LED TV

User
 Mayur Singala on Mar 20, 2015
Hi. This is Mayur Singala - 9820177779 Had purchased LG led 55LB750T in August 2014. From Snehanjali. Kandivali west, Mumbai. My complaint : The unit goes into switch off mode automatically. M after the customer care since last 5 mnths. Have mailed dem several times, kept on calling dem. bt all in vain. Their reply is always the same : the product is not in stock and v are trying to replace it. My problem is increasing day by day and m now fed up wid LG after sales service people. After experiencing the LG aftr sales service i will now never buy or recommend a LG product Hope to gt my LED...
Complaint comments Read comments [1] Complaint category House, Apartment Rental

LG Electronics - Subject Harassment from the lg service center.

User
 Abdul Hafiz Shaikh on Mar 20, 2015
Purchased a washing machine lg wm T9003TEELR on 28-01-2015, Which was a defective peice. (While spinning it makes loud noise) Have registered a complained on 11/02/2015 (RNA 150211060692 ), technician Mr mobin visited my house inspected the machine & said company will replace it in 10 days. Till date the result is 0 .. Must have made more then 100 calls, No one in the service department take the call. Customer care gives different num of different guys who are not interested in taking my calls. With much difficulty Mr Shoaib team leader service department spoke to me 3 days back & assured...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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