Croma Retail - Airconditioning — Faulty equipment - NO after sales service

Address:

Chennai, Tamil Nadu

I had registered a complaint [#495049 on[protected]] about water dripping out from my split airconditioner. I was assured of a technician visit within 48 hours by th ecustomer care .Nobody came .10 days later I called customer care to find out the case being closed since technicians were not able to reach me.
They opened another complaint [#508939 on[protected] ] assuring service.I spoke to a manager in customer care on[protected], who promised me a speedy resolution within 24 hours or refund of my money on the product.Nobody visited nor called me. I called cutomer care on[protected] to find the case was being closed yesterday with notes as technicians visiting my house and backend team confirming resolution of my problem.

NO SUCH THING WAS DONE. My problem with airconditioner still exists
Kindly help