[Resolved]  Voltas — service request no [protected]

Address:Juhapura, Ahmedabad, Gujarat

Hi
Find below reply received from voltas care after escalation.
Dear Customer,

This is w.r.t to your escalation on our Website for your request no [protected] and sincerely regret for the inconvenience caused to you in this regard.
We have escalated your concern to our manager as detailed below. Our team will connect with you soon and we assure you that your concern will be addressed to your satisfaction.

Name : Ankur Thaker
Designation : Area Service Manager
Phone : [protected]
Email : [protected]@voltas.com

Regards
Voltas V-Care

Try to connect with Mr Ankur, but unable to get any response and their service provider is not picking up the phone calls.
Was this information helpful?
No (0)
Yes (0)
May 9, 2024
Complaint marked as Resolved 
complaint was resolved on 30/04/2024. part replaced.
Voltas customer support has been notified about the posted complaint.
Apr 08, 2024
Updated by MOHAMEDAZIM M KAKIWALA
Contact cool Way Refrigeration no response
Contact voltas escalation manager Ankur Thaker no response
Contact Voltas Gujarat service head manager Mr. Shankar Patel no response

I think they are playing with the sentiments of customers.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4396
    Pending
    134
    Resolved
    3042
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information