Nokia N79 — Defective handset from NOKIA. | |||
Hello everyone, i am Laeeq form hyderabad and i bought nokia N79 form Nokia priority dealer on 11th january 2010. i worked good for 3 months and after that PROBLEMS started. i visited so many times to NOKIA CARE CENTRE but my problem is not solved. It has so many problems like no battery back up, WI FI problem, switch off. i gave my mobile for repair THREE times but still not solved. After spending a heavy amount of Rs14,000 i got this bad mobile. i am very much disappointed by NOKIA and my phone is still with them. Everytime i ask they say that phone is with main head office and sometimes say there is software problem etc......... my mobile details........ MODEL : N79 IMEI no : [protected] Job sheet numbers : 100421/40, 817 , 871 these three job sheet numbers....... SIR I REQUEST YOU TO TAKE A STRICT ACTION AGAINST NOKIA AND HELP ME IN GETTING A NEW MOBILE........... hoping for a soon reply.......... waiting in anticipation................ Thanking you, With regards, LAEEQ e mail: laeeq.[protected]@gmail.com contact no : [protected] and [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
Hello,
The N79 is a very buggy phone from the firmware to the hardware. I myself being an N79 customer can tell this. Listen my phone developed a blank screen problem. I took it to Nokia Care, they told me my warranty is void as there is liquid in my device. I was shocked as there has been no water spill to my phone. I took my phone back.
I sent a notice to Nokia head office about my issue requesting for replacement or i will sue them and will approach media. And after 4 days they replied and told they will replace my phone. The next day i was given a brand new sealed N79 from Nokia care. You can do the same.
The N79 is a very buggy phone from the firmware to the hardware. I myself being an N79 customer can tell this. Listen my phone developed a blank screen problem. I took it to Nokia Care, they told me my warranty is void as there is liquid in my device. I was shocked as there has been no water spill to my phone. I took my phone back.
I sent a notice to Nokia head office about my issue requesting for replacement or i will sue them and will approach media. And after 4 days they replied and told they will replace my phone. The next day i was given a brand new sealed N79 from Nokia care. You can do the same.
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Nokia N79 — Defective Handset...
hello,My name is Ajmerwala Amin,i bought Nokia N79 from nokia priority shop just before around 2 weeks and started using it just before 2-3 days from now and when i saw my phone in dark, i noticed there was some king of light leaking near multi media key, i found it very strange.Because how far i know N79 doesnt comes with such thing, and wen i looked it closely, i found that that keyplate near mutimedia key is actualy broken and i got shocked that it is actualy defected handset and i got back to priority dealer and show it to them but thay said we are not responsible for anything but selling handsets. i even called care line for help regarding to this and they asked to to go to Nokia care, i went there also and they said that "this is defected handset it'll be better to go to the priority dealer as you are using this handset just from 2-3 days and u notice this problem...as nokia doesnt cover any warrenty on cosmetics..." and all such thing. Now i m realy disapointed with such thing that i got new mobile..and that is also from priority dealer thinkin that if there'll b any problem in future, i'll not have to suffer even after investing 14-15K... but look this...i got the mobie defacted, i didnt even used it for hours... i want this problem to be solved. Please help me out and give me proper solution... i didnt expected that after buying a brand new nokia in damaged condition... and nokia 'll not even look at this case... i have very much trust on nokia brand as you can understand no1 can see such defact at the time of buyin or within few days...even i saw it in the dark when i got msg and light got lit...i thing i m losing trust.. reply me as soon as possible about what to do next... i want the whole body to be changed or the whole handset.... help me with this...i dont wana waste my money like this...and i found out that their is no benifit of buying things from priority shop if they don even take any responsibility.
Ajmerwala Amin