[Resolved]  Delhi Jal Board — Bill sent including arrears though no arrears are due since last four bills.

I am a consumer of Delhi Jal Board Details of my water connection are as under :-
Area :- 4/EZ-2, Sub Area code:- A-5, Water Connection no.:-655
Bills Cycle:- 1). 3/2007, 2). 1/2008, 3). 2/2008 and 4). 4/2008
Bills periods :- 12/07/2007 to 07/02/2008, 08/02/2008 to 07/05/2008, 08/05/2008 to 22/07/2008 and 23/07/2008 to 22/01/2009.
Bills No. : 238729 dt. 17/03/2008, 6192 dt. 23/07/2008, 78614 dt. 13/10/2008 and 211699 dt. 21/03/2009.
The above bills contains arrears of Rs. 2180/- in bill no. 6192 dt. 23/07/2008 and despite payment of Rs. 2076/- made on dt. 27/03/2008, the arrear amount is been shown in my next three bills details of which is above stated. I have already paid all arrears and all dues time to time and due to the mistake in preparing the bill I have to personly visit to the Office of the Jal Board( which is far from my residence) then only I could make payments.
It is also informed that payments of bills as stated above are made on time and a written complaint was also sent to the Office of the Delhi Jal Board, Office at Yojna Vihar, Delhi-92 which was duly received by the concerned clerk and an endosement no. 139 was made over the copy of the complaint.
The details of my bills are as under:
Srl. no. Bill No. Period Amount Payment date.
1. 238729 12/07/2007 to 07/02/2008 Rs. 2180/- Paid on 27/03/2008 vide receipt no. 655
2. 6192 08/02/2008 to 07/05/2008 Rs. 3274/- Paid on 12/08/2008 (Included arrear of Rs. 2180/-)
3. 78614 08/05/2008 to 22/07/2008 Rs. 3184/- Paid on 14/11/2008 (Included arrear as Rs. 2289/-)
4. 211699 23/07/2008 to 22/01/2009 Rs. 4389/- Due date 06/04/2009 (Included arrears as Rs. 2563/-)

Please pay due attention over this so as to solve my prblem as till today the arrear as of bill no 238729 of Rs. 2180/- with other charges is being added in my comming bills while all bills have been paid. This act of the department/concerned official is giving me vey much trouble.
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Aug 14, 2020
Complaint marked as Resolved 
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Delhi Jal Board accounts people are habitual offenders in not recording the payments already made by the consumers, in their respective books of account and always resort to claiming arrears in next bills for the amounts which have already been paid, resulting in unnecessary harrasment to residents of Delhi. When even small companies and facilities have provided for online payment, Delhi Jal Board is yet to update its computer site and provide for online payment. When will the new era of technology dawn on this organisation called as Delhi Jal Board? DELHI JAL BOARD PLEASE, PLEASE WAKE UP AND UPDATE YOUR ACCOUNTING SYSTEM WHICH IS HOPELESSLY INEFFICIENT. SUBHASH GAKHAR, No.47, 1st Floor, Mukherjee Nagar (West), Delhi- 110009.
I have deposited all bill of delhi jalboard water, but the delhi jalboard site again to again send to me bill. please clear the bill and sort out the problem.I have deposited a compliment 6th july 2009 in delhi jalboard office preet vihar . my cannaction no.3/EZ-1 A-13 43451

thanking you Yours sincerely
Heema Joshi
sent wrong bill with arrer

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