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5 weeks old hours on phone to help line dead hard drive 8 phone call to dell ducked shoved no help god help dell if this happens again i will be outside the shop with the biggest banner will never buy dell again
26%
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We bought one Dell laptop from Next shop and after 20 days of purchase we got some error in starting up... somehow we mange to contact dell technical support guy over phone and he said that you need to reinstall the windows. We tried to re install windows but could not succeed and some error occur and then we came to knwo thru some tech person that hard drive of our laptop is got crashed since than (5 - 6days) we are trying to contact dell tech support representative but not able to speak to them as they always put us on hold (more that 30 min). BUYING A DELL LAPTOP IS A BIG PAIN OF LIFE SO NEVER GO FOR IT... THEY ARE MAKING INOCENT PEOPLE FULL BY TELLING THAT WE PROVIDE ON SIGHT SERVISE BUT ONSIGHT SERVICE CAN BE PROVIDE IF THEY ATLEAST SPEAK TO CUSTOMER...