[Resolved]  Dell — customer services

i m Mr vikas thakur from hamirpur, Himachal prasedh, India. I had purchased Dell Inspiron 1525 Notebook on the 10, october, 2008 under Mr. Girish Krishnan(cs), Inside Sales Account Manager.
"Dell India Pvt. Ltd.
M-4, SIPCOT Industrial Park
Sunguvarchatram Post
Sriperumbudur Taluk
Kancheepuram Dist., Tamil Nadu - 602106, India
Phone :[protected] Fax :[protected]
My Order Number: 0205851 and Customer Number is:528245.
From previous 15-20 days.my laptop is automatically shutdown .it windows some error.so i format laptop.but the problem remains still.then i send the problem to Mr Girish by email.but yet he didn't reply me & not giving me customer care no in Jaipur .Please help me.i m doing my b tech degree.my most of work is done in laptop.