Dell — Poor Quality

If you are planning to get a laptop, pls look beyond Dell bcos Dell laptops are made of poor quality. I purchased an Inspiron 1595 in July 2009 and by September 2009 I already started having issues with it. First the cable started giving me problems. After a long wait with the customer care and the negotiations with the customer support team (who always try to disconnect the line and avoid replacement of parts) finally I got a replacement of the power chord and adapter. I also complained about the laptop creaking like a 60 year old one, to which someone said that 'oil' would help ease the situation. By November 2009, the situation got bad with the creaking only getting worse. Complaints to the Dell team did not help as they said that replacement or repair is not covered in the warranty and they would not help. Now I am stuck with this cheap product and left with no other alternative to keep it the way it is. I can't close the panel as I am scared that two pieces may come apart. The HP or Lenovo is a better product and value for money.

Me too have fallen victim of Dell. This company should be kicked out of India! Once they have completed the sale, you will understand what they are. All their gloss and gimicks of organised website, support page etc. are only to fool you and me who have fallen prey to their online customised sale bait! Despite reading all the curses galore in the web, i had committed the sin to buy one XPS 1530 and am now destined to pay the price. Just after expiry of the warranty the unheard of Teac int. dvd writer failed and now it seems to be the mobo!! Yeah, the laptop is dead like a brick and in jamshedpur i have to haplessly run from pillar to post to even know how can i get it fixed. I curse you Dell, you surely wii go to hell in years to come!!?