[Resolved] Dell — Damaged product by DELL

abhishek.singala

from Tumkur, Karnataka

Address:

Bangalore, Karnataka

hello,
i have bought a Dell laptop, " model no: Insp 15R 5521, Order no:[protected] " on 13th June 2013. " Express service code- [protected]"
its not even 4 days that i faced recovery problem and took around 4 hrs to reset the factory setting by online technician, which continued for 3 times, i can make out the its a internal damage.

now after 15 days i am facing permanent Battery failure, which is unexpected as its not even a month.
i heard dell is good brand but i am experiencing pathetic services.
I want the complete product exchnage or cash refund,I have registered so many complains but no resonse.
Dell is giving me harresment and i am distubed due to it.

If i dont get any solution at earliest then i have to register complain in consumer court.

Thank you

Regards
Abhishek S

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Aug 14, 2020

Complaint marked as Resolved

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