[Resolved]  Dell Inspiron — Exploitation of Warranty Terms

I purchased a Dell Inspiron 2 years back and I was happy with its performance for 1 year, because of which I ordered one more Laptop for my spouse.
My problems started soon after the warranty period. My system performance slowed down drastically, battery life came down to less than 10% of its earlier performance and also the Keyboard started malfunctioning.
Now, the motherboard of the second laptop has crashed at the end of its warranty period.
The company offers extended warranty for 6000Rs. This is sheer exploitation!!! Two laptops with a life of 1 year with a combined worth of 95000!!! They are also charging 18000 for replacing the motherboard.

Didn't expect this from a company like DELL - that too with both Purchases!!
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Aug 14, 2020
Complaint marked as Resolved 
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dell,laptop inspiron — speaker,keypad and battery problem

hello sir i hav bought my lape in feb.......was working nicely...bt dere is some problem in my keypad.Some buttons r nt working properly......even battary back is not upto d mark.And speaker is not clearly working.......
Dear Sir,

I uses the Dell services proper from last 2.5 yrs as well for 25 dell laptop.

use this toll free number with internet connectivity through dell customize test online -[protected]. I think your lap-problem will sortout.

Prashant Gorade
[protected]

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