| Address: | Nagpur, Maharashtra |
Dear Sir, Date 22/08/2012
I am Rupesh S Lahoti I was In Nagpur Where I Purchased Laptop from below shop on 19/09/2011
SILVER SYSTEM
Silver Palace,Bs 1 & BS 2
Opposite Yeshwant Stadium,
Dhantoli Nagpur 440012
Ph No [protected]/49
[protected]/77
M.N [protected]
When I face the Battery Problem I contacted Dell services I Found
1) Silver System has Not Given Original Bill as Per Dell Service record the Laptop is Purchase
From Canada Country which is Legally Is not allowed. So Dell are not to give any kind of service as the Laptop is Purchase from Canada Country and Dealer is not register the laptop
With DELL SERVICES.
2) When I contacted the shop regarding this problem of Battery as well as the original Bill,
I had forwarded the Scan Copy of the bill but shop keeper is not agreed.
He is given oral assurance But no action is From His Side as I had given written complain
In shop for original Bill as well as for battery replacement. He is denying for the thing
Battery replacement as he know the he is not liable to give replacement after 19.09.12
So he intentionally postponing thing.
I am pursuing the thing on mail as well as the telephonic communication but he is intentionally avoiding the thing even i had send this problem to consumer forum but
He is less bother and so I have to reach the higher authority kindly take the action aginst
This complain and even please let me Know where should I approached so I get resolve
Problem
The Scan Copy of the Bill Is attached along with this mail
Thanks & Regards,
Rupesh Lahoti,
M No [protected]
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