[Resolved]  Dell Laptop (Inspiron - N4030) — facing trouble shooting problem(bluetooth,touchpad)

Address:Tirunelveli, Tamil Nadu

sir,

am balamurugam me bought a laptop 9months ago.my service tag no is(DX6Y7N1) INSPIRON N4030 model.after buy the laptop i was check my all parts that time the RAM is only 2GB.am really shocked after i kept the laptop went to the same shop.they r replace the ram in to 2gb to 3gp.then one day my brother send the file to my mbl the file is not transfer.me called the same shop and registered the complaint.buthe said this is only company problem u call the customer care they only solve the problem "he said".after i was called the customer care and reg my complaint.they said with in one week techanican may will come solve the problem "he said".but still now no one come did not solve my problem.
many times i was called they reluctant to help of me some officers r with out response disconnect the call. am really disappoint.plz take action and solve my problem its my humble request i beg u sir.me facing the problems r [protected]@right mouse button touch pad and bluetooth is also not working. many times i reg my complaint but no one can help me.am waiting for your response..

even though me buy a laptop that time also me get a problem of bluetooth and left and rigtht button is not working.the officer r reluctant to help f me..honourable consumer plz solve my problem.its my humble request





K.BALAMURUGAN
[protected]
[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Hello Ajay,
I checked the case history, our support team has tried contacting you multiple times but were unable to reach. I am arranging a call from our Resolution team to help you with this issue.

Regards,

-Tulsi
Social Media Listening & Support Manager
Dell India Pvt Ltd.
i have a new laptop dell n 4030 insipron series, i installed win 7 32 bit and insatalled drivers, , also blue tooth, the blutooth driver insatalled sucessfully, and shown the icon in task bar, and pairing other device but, the problem is with the transmission of files.I am unable to send and recieve files.my nokia mobil display show other device not responding.retry? please give me answer...
Hi Salim Sarkar,

Request you to provide the Service Tag of the laptop. We will arrange for the support team to call you to fix the issue.
I suspect this is a minor software glitch which can be solved easily.

Regards,
Santhosh
Dell Support

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