[Resolved]  Dell / Laptop — Misleading Ad Purchase

notebook — misleading offer

Dear sir ,

we have purchased dell laptop from khandwa out let.Dealers name :pc systems.
personal details :mrunal humar
address:santoesh nagar colony
citykhandwa
pin code:450001
state:m.p.
:[protected]
Phone:[protected]
sceame sticker :1811793



we would like go for R1 reebok sunglass ,R2 Reeboktrack suit,from red tag.

and from yello tag y2reeboktreck suit and y3 reebokt-shirt .
our acknowledge number is:sceame sticker :1811793.

we are unable to send you the card because my mother is suffring from kidney disease and we are out of town from last one and half month .

kindly treat this as personal request from our side and treat our claim for gift entitlement.

we tried to reach your chandigar office on help line but no reply was given dispit of holding fro 15min.

after talking with del the company is not reddy to accept thtat any such offer has been floted by the company

Thank you .

mrunal

dell / laptop — battery problem

I have bought a DELL LAPTOP before three months. My laptop problem is shake the battery. I have contact the customer service centre. But they are no responsible.

Dell / Laptop — shake the battery

I had bought alaptop before three month. it has shake the battery. I have contact the service centre. But no response for me.

Dell/Laptop — Redemption Gift hamper of DELL Laptop

To,
CEO,
Innovative Incentives & Events Pvt. Ltd.
Chandigarh

sub: Regarding Redemption Gift Hamper of dell laptop

Dear Sir,
I had purchased DELL i14 Laptop 29/-01/10 from CPS, Baroda and has sent a copy of bill &original bar code coupon of free gif. Till date i had not received my gift. when i am going to get it? what is the current status? I posted my query on redemptuion site but there is no reply.

You are requested to please let me know about the same.

With Regards
Vishal sheth
A/117 somnath nagar
Tarsali
Vadoadara-390009
Mobile-[protected]

Dell / Laptop — not received the gift

i have purchased one Dell, vostro laptop in the month of January at Vadodara from Computer Peripheral Services, (CPS) Vadodara,In purchase scheme they have given me the voucher of gift of Reebok Wrist watch to be collected from Innovative & Incentives Pvt Ltd . I have sent the coupon/voucher to your company at 18.02.2010, till today i havent received the gift.

Kindly look into the matter.

Rajesh Thakkar
[protected]

Dell / Laptop — LAUNCHING THE PRODUCT WITHOUT PROVIDING FULL DRIVER AND SOFTWARE PACKAGES

I HAVE PURCHASED A NEW LAPTOP FROM DELL SHOWROOM - MODEL INSPIRON WITH i3 processor. newly lanuched with WIN 7.

MY drivers softwares are not running on this new verson software. and company is saying that with
this i3 processor 64 bit you cann't run yours old version softwares having 32 bit config.

its just 6 days back i have purchased this New laptop, after investing such a huge amount they havn't assist
me neither they have look into my compliants

SERVICE TAG NUMBER - FZ925BS


COMPLIANT NUMBER
E-mail Customer Care (KMM10145762I23241L0KM

VIKAS NATH SAXENA

[protected]

Dell Laptop — miss leading

Dear Sir/ Madam,
I brought one Dell laptop from Saudhi on 6/06/2009 , when i brought this i was aware that the Dell has international warranty . So only i brought form this Saudhi even my country is India. But now my lap is having hardware problem . so when i contacted Dell Servise people they infromed me that the warranty of my Lap expired and also it has not international warranty. so for repairing this i have to pay 14500 Rs.
Pls let me know how my warrany got over when i brought this lap on 6/06/2009 ,and why i am not geting international warrany. This same Dell laps which my friend are uuseing facing same this problem. pls let me know why this is hapening for this Dell >
If i am geting this type of bad servise from Dell then why i have to pay 14000 Rs again . Same this amount i can pay for buying new lap of other good company;
Kindly do the needfull for this case.

Dell / Laptop — DEFECTIVE PIECE

I Sunil Philip a self employed from Delhi. I purchased a Dell Inspiron N4010 14R corei3 Laptop on 13/7/2009 with a service tag number 633T5BS from “Technology Next Infocom, G-7 Pragathi House 47-48, Nehru Place New Delhi-19. It has been many problems with my system from the day I purchased. When it switched on it very sharp humming sound is coming and the Touch pad is not working properly and is getting hotter than normal.

At first I went to the dealer which the address given above and they told me that they have no responsibility with this issue ‘whatever you want you do you can’. I called dell customer support on 22nd July 2010 at least 6 times but no support from there, at last talked with Ms. Kamini and her senior officer Mr. Karim and they told me that service Executive will come to my place on Friday (23rd July 2010) or 26th July 26, 2010(Monday) and he will replace all the damaged piece (Speakers, Touch Pad etc) But nobody come. On Monday I again called to Dell customer support Monday (26thJuly2010). But the answer was now they don’t have stock of spare parts with them. It will take another one month to receive the parts from Singapore. So I asked for replacement. But there is neither proper reply nor a responsible support from them.

As I said I am a self employed and the system is very essential thing for my daily business. Now I am struggling without a system. The bill of this laptop is attached with this complaint.

I humbly request to the court that please take a suitable action against this complaint. I am really disappointed by the irresponsible behavior of dell.

DELL — irresponsible behavior

I have purchased dell laptop MODEL VOSTRO 1014 in november 2009, 12-13 days back suddenly screen of laptop start comming totally blunt, i complained to dell custumer care after 7-8 days of complain thre engineer visited mah home & said LCD not comes under warranty & strt making useless exuces i am very much disappointed with tht unresponsible behavior of such a bic company

DELL — Misleading

Am So unsatisfied by their attitude . 1stly they din't get my machine on time . then when i got problem in January engineer came and misguided me in a way that he broke my upper lid and glued it and when i asked him why this glue to which his reply was mam this is done in this way only . later now in august this glue came out and my lid is again opened and due to which wifi catcher and mic is not working so dell representative are not taking my complaints although one of the representative told me that this complaint will be covered as u still have warrenty period . but now Dell representatives are not even taking my complaints and just extending the time period as on 9th sep warranty period will be finish so now they asking me to extend my warranty time . else they can't do anything . Please help me coz of this am facing great loss in my business as my system is not working properly .

Swati

even i got the same problem. but the company is least bothered.

DELL — softwares

i have purchased a dell laptop on 24 may 2011. but when i used it i have notify that there is a problem in this laptop. when i used any software like photoshop it should stop working after some hours.

Dell Laptop — speaker damage and battery

one speaker damage and battery backup only 1 hour . my dell loptop tag no. 1HKX7BS . DELL INSPIRON[protected] , processor c i5 . ram 4gb .

a friendly advice, whenever u buy any product within the middle east the warranty is only valid in u.a.e 4 an international warranty u have to be very carefull whether u have paid any charges extra 4 getting the benefit 4 the same internationally.
thnks

laptop not work properly

Dell / Laptop — Replacement of Laptop

There is speaker problem in my laptop from 3-4 months, i have complaint for it 4 time. Engineer came and change the speaker every time. but problem is not solving.
i am requesting to you kindly solve this problem as soon as possible
laptop model is INSPIRON 5010
service tag is 5D2ZTQ1
i am annoyed from this laptop
please solve my problem as soon as possible.........

this laptop should be replaced...

Dell — Malfunctioning Of WIreless mouse

Hi I have brought wireless mouse three months back.But It is not working properly.I have replaced my battery still it is not responding.so plz let know how to claim my warranty.

Unavailabilty of Touch screen of Dell Venue mobile

my mobile touch screen has been broken and need to be replaced, however i have been told that i can not get the touch screen replaced since the model is discontinued. Model Dell Venue Screen size: 4.2 inch

Keyboard Fault

When i press my numeric key 4 then the key remains pressed and when i press my right alt key button then it works as alt+control key.