[Resolved]  Dell / Laptop — Regarding-compensation of laptop

Address:

Uttar Pradesh

Subject: Request to replace the Laptop.

Dear Sir,
I have purchased 5010 Inspiron laptop from Telecom Enterprises Faizabad, Utaar Pradesh.,INDIA on 12.01.2011. The product given to me is bad and not working. Since, its mother board has been replaced by your service engineer soon (dated-09/1/2011)& again engineer came on dated-09/07/2011 after purchase, now again the system is out of order and nothing then i submited laptop on dell service center lucknow .My laptop's not working properly, I m always facing Slow processi problem.
I am continue co-odinate with dell customercare.
My request is to say that the system that has been given to me is defective, at least to the standards of DELL or may be the quality of DELL has gone down or may be the system given to me from the supplier has not been manufactured by DELL. I am totally unsatisfied by the product. I am not able to use the system and recovery of my essential data stored in the system is also under question.
I expect from you to kindly take back your system or else take appropriate action against the supplier. Anticipating prompt and positive action at your end.

Details of contacting dell support center:
01-Repair order no.- si. no.- 635754
SER[protected]
Dated-09/01/2011
02-Repair order form- si. no.-299117
SER[protected]
Dated-09/07/2011
03- Digicom DSP dell authorized service center
LG-4, Tej kumar plaza 75 Hazratganj 226001
SER[protected]
SER[protected]
Dated-09/09/2011
Details of the Laptop:

System : Laptop (Dell notebook Inspiron 5010, , 320 GB, win7)
Service tag No. : BK1X7BS

Purchased From : M/sTelecom Enterprises Faizabad, Utaar Pradesh.,INDIA
Date of purchase : 12.01.2011

.
Yours Sinserely

Abhishek Pratap Singh
H.no-1098, janaura Faizabad (U.P.)
email: er.[protected]@yahoo.com, [protected]@gmail.com
[protected]/[protected]